To utilize my skills established in all facets of Construction Management, including construction, contract/purchasing, procurement, and quality assurance. My goal is to transfer these skills into a career in facility management.
Organized, detail focused Construction Manager with proven success consistently delivering high quality homes ahead of schedule while meeting / exceeding customer expectations. Skilled in all aspects of construction, contract negotiations, procurement, and quality assurance. Collaborative manager communicating clear direction, measurements, and expectations to motivate multiple site leadership toward higher quality and customer satisfaction.
PROFESSIONAL EXPERIENCE
K. HOVNANIAN HOMES, Red Bank, NJ 1987 – 2009
6th Largest Homebuilder in USA
Quality Assurance / Inspection Manager 2000 – 2009
Developed, implemented, and audited Quality programs to assure that all homes exceeded customer requirements.
Quality Assurance
• Achieved 50% reduction in construction defects by creating and auditing a nationwide Quality Assurance Review program for use by company construction associates.
• Developed 8 trade-specific training courses and trained over 150 construction associates, focusing on standard operating procedures and safety-related issues.
• Evaluated a variety of homebuilding software programs and implemented most effective program to capture national quality information providing management with timely, accurate quality data.
Inspection
• Inspected on average 800 homes per year in NJ / Southeast PA for structural defects to verify homeowner readiness and assure satisfied homeowners.
• Reduced homeowner litigation by over 95% by identifying defect trends, prioritizing based on reoccurrence and severity, determining root causes, and establishing corrective action to eliminate defect from future homes.
• Generated inspection reports for corporate review to drive higher quality field performance.
Contract / Purchasing Manager 1996 – 2000
Developed and managed the subcontractor vendor pool for the Northeast Region.
• Achieved 20% reduction in home construction costs by negotiating trade partner contracts incorporating unit price quantity (UPQ) methodology.
• Qualified over 100 trade partners based upon pricing and ability to deliver material and manpower as scheduled to minimize impact on timetable.
• Monitored trade partner performance versus contract agreements and gathered field performance feedback to maintain high performing vendor pool.
• Attached negotiated cost figures for trade partners to new home proposals providing management with critical information to determine overall selling price for new developments.
SCOTT DUNCAN PAGE TWO
K. HOVNANIAN HOMES (continued)
Construction Manager 1987 – 1996
Oversaw all construction-related activities for 7 communities including over 1,400 homes. Supervised 30 community construction associates.
• Managed subcontractor activities and public utility installations to ensure on target schedules, costs, and quality of workmanship.
• Managed township approvals, permits, and inspection processes to ensure regulatory requirements met while minimizing impact on timelines.
• Provided customers with timely progress reports, negotiated price and schedule impact of in-process custom changes, and addressed questions and concerns throughout building process to increase customer satisfaction and referral rates.
Excellent prior work experience includes Construction Inspector for New Jersey Natural Gas Company and Retail Sales and Outside Sales for Mersman / Waldran and Standard Register.
EDUCATION
BA, Business Management, Lynchburg College, Lynchburg, VA
(Varsity Baseball Captain – 4 years)
PROFESSIONAL TRAINING
Intro to Quality Management, American Society for Quality (ASQ)
Internal Process Auditing, American Society for Quality (ASQ)
The Case for Quality: Taking it to Managers, American Society for Quality (ASQ)
Microsoft Word / Excel, K. Hovnanian-sponsored courses
COMMUNITY AFFILIATIONS
Member, Professional Services Group (PSG), Provides job search support and networking opportunities
HONORS, AWARDS, SPECIAL ACCOMPLISHMENTS
Quality Assurance Associate of the Year, 2007
North Wall Little League, NJ State Champions, 2008 – Manager
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