I have invested my life in the construction industry in one form or another. I possess skills in all areas of construction, design and construction management. My abilities in managing and motivating staff, sub contractors, developing relationships and solving any problem are a perfect asset for any company.
I have managed budgets and financials as high as $35 million and as many as 30 projects per month. I have continued to improve my skills in leadership, personal growth and construction through self education. I have the professional experience, and track record for which you are searching. In addition, I am motivated and enthusiastic, and would appreciate the opportunity to contribute to your success.
I can promise that meeting with me will not be a waste of your time—and I will make myself available at your convenience, during or outside of normal business hours.
Sincerely,
Jonathan C. Hicks
JONATHAN C. HICKS
Seeking a challenging career that will allow me to use my skills in management, sales, construction and customer service in a growing environment.
2007 - 2009 Systems Paving Inc. Ventura, CA
Construction Manager
Managed all operations in the Ventura office.
Hired, trained and motivated a staff of 5 employees and 17 crews.
Increased install revenue from $5 million annually to $6.2 million annually in 24 months.
Managed job cost reports and increased gross profit from 34% to 38% in 12 months.
Managed 25 to 40 projects per month.
Negotiated sub contracts, work orders and pay.
Resolved customer complaints with the BBB and Contractors License Board.
Negotiated change orders.
Developed training programs for new employees.
Obtained required permits and approvals from city and state offices for each project.
Developed training programs for sales staff.
Promoted a positive working culture.
2005 - 2007 Systems Paving Inc. Newport Beach, CA
Regional Construction Manager
Managed all operations in Southern California. $35 million budget.
Managed, hired, trained and motivated a staff of 28 people and 60 install crews in 5 offices.
Responsible for and managed job cost reports for Southern California.
Responsible for and managed collections for Southern California.
Increased customer satisfaction to 96% in 12 months.
Resolved customer, Better Business Bureau and State License Board complaints for Southern California.
Developed and implemented new pay structure for managers.
Developed and implemented bonus programs for managers, supervisors and office staff.
Provided continuous training for sales staff.
Reduced lead time to two weeks or less by acquiring more installation crews.
Oversaw the construction of and opened two new offices in Southern California.
2003 - 2006 Systems Paving Inc. Ventura, CA
Construction Manager
Managed all operations in the Ventura office.
Hired, trained and motivated a staff of 5 employees and 11 crews.
Increased install revenue from $3 million annually to $5 million annually in 24 months.
Increased gross profit from 27% to 34% in 12 months.
Negotiated sub contracts, work orders and pay.
Resolved customer complaints.
Negotiated change orders.
Developed training programs for new employees.
Recruited, hired and trained sub contractors.
Designed and oversaw construction of a new office space.
1996 - 2003 Barber Ford Inc. Ventura, CA
Service Administrator / Sales
Handled customer relations for the Service Department
Coordinated all incoming phone calls for the Service Department.
Maintained recalls and other service information.
Increased customer satisfaction by 43%.
Scheduled and maintained all incoming service appointments.
1996 – 1998 New Car Sales/Leasing Representative.
1988 - 1996 J.L.W. Construction Ventura, CA
Assistant Foreman / Carpenter
Managed crew and pick-up operations for each project.
Assisted Foreman in his duties as required.
Performed customer service for builder on each project.
EDUCATION
1994 Ventura City College Ventura, CA
California Contractors Exam Course.
1982 - 1986 Ventura High School Ventura, CA
CONTINUED EDUCATION
Books Read;
How to win Friends and Influence People – Dale Carnegie
Developing the Leader Within You – John C. Maxwell
The 360 Degree Leader – John C. Maxwell
Execution, The Discipline Of Getting Things Done – Larry Bossidy & Ram Charan
How to Master The Art of Selling – Tom Hopkins
Crucial Conversations – Kerry Patterson, Joseph Grenny, Ron McMillan & Al Switzler
On Becoming A Leader – Warren Bennis
The Winner Within – Pat Riley
Tom Landry Autobiography – Tom Landry
Lions Don’t Need to Roar – D.A. Benton
Even Eagles Need A Push – David McNally
Personality Puzzle – Florence Littauer & Marita Littauer
Grinding It Out The Making of McDonalds – Ray Kroc
Behind The Arches – John F. Love
Rhinoceros Success – Scott Alexander
Advanced Rhinocerology – Scott Alexander
Dave’s Way – R. David Thomas
Don’t Let Anybody Steal Your Dream – Dexter R. Yager Sr.
The On-Purpose Person – Kevin W. McCarthy
How to Sell Yourself – Joe Girard
Winners & Losers – Sydney J. Harris
With Winning In Mind – Lanny Bassham
You Can’t Steal Second With Your Foot On First – Burke Hedges
Improvise This – Mark Bergren & Molly Cox
Rudy’s Rules For Success – Rudy Ruettiger
The Go Getter – Peter B. Kyne
The Greatest Salesman in the World – Og Mandino
The Greatest Salesman in the World II – Og Mandino
The Greatest Miracle in the World – Og Mandino
The Greatest Secret in the World – Og Mandino
The Choice – Og Mandino
Grow Rich While You Sleep – Ben Sweetland
INTERESTS
Water Skiing, Motorcycling, Traveling, Woodworking, High Powered Rocketry
OTHER QUALIFICATIONS
Professional, Responsible, Detail Oriented, Multi Tasking, Forward Thinking, Personable, Honest, Efficient, Quick Study. Computer literate in; Windows XP, Microsoft Office, Excel, Word, PowerPoint, Job Tracker, Computer Ease. Computer networking and troubleshooting.
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