Ergon Energy owns and manages the electricity distribution network in Queensland's regional areas. We service an area over 1 million square kilometres, with over 3,000 employees, assets worth over $3.4 billion, and powerlines stretching 140,000km. Within regional Queensland, we supply electricity to over 480,000 residential customers and almost 100,000 industrial and commercial customers. We provide Guaranteed Service Levels to residential customers - our service promise to respond promptly to customer requests. While both planned interruptions and unplanned interruptions are part and parcel of electricity supply, we are constantly checking, fixing and replacing poles and powerlines to build a better network and improve reliability of supply. Our 'Plant Smart' vegetation management program is a crucial part of reducing unplanned outages. Through this web page, we also provide our Network Management Plan, Distribution price guide and links to our safety and environment web pages.
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