TriEagle Energy has developed an Enterprise Business Model with our primary focus on delivering the most cost-effective energy in the most efficient manner to our customers, while providing unsurpassed customer service. In keeping with our commitment to customer focus and service excellence, we have developed relationships with our service partners' which allows us to provide complete transactional transparency for our customers. We conducted extensive research in the marketplace to identify our current service partners to provide a cost effective service while ensuring the service excellence of the system. As a result, TriEagle Energy has positioned itself as the Value Leader with the commercial segment in the newly deregulated Texas electric market. TriEagle Energy understands that proactively managing its load and supply portfolios through efficient software systems, customized solutions, process automation, and strategic outsourcing minimizes risk and reduces cost for our customers. TriEagle Energy utilizes the services of Savant on an on-going basis to develop software solutions for all aspects of the business ranging from customer acquisition to financial management. Savant, with offices in Texas and India, provides Business Consulting, Software Solutions Development, and Support and Maintenance Services. Additionally, Savant provides Managed Services in the areas of Pricing, Settlements, and Data Management to TriEagle using trained professionals. Savant provides round the clock support for the software systems at TriEagle resulting in a lower cost of service to TriEagle's customers. TriEagle Energy understands the importance of providing an accurate and timely bill to our customers. To insure the highest level of customer service, we have retained ista, formerly Viterra Energy Services, with operations in 28 countries and billings of approximately 22 million customers per year, including approximately 600,000 accounts in the US. Annual billing service revenues are $500 million in US dollars. The US headquarters is in San Diego, with regional offices in Atlanta, Chicago and Jacksonville. Unlike most off-the-shelf packages that were written with older platforms and software languages long before the Internet was born"
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