Seeking a position in OPERATIONS/MANAGEMENT where my extensive business experience, formal education, specialized training, professional background, people skills and management ability will be used effectively.
TALENTS AND ABILITIES
- Provide a professional level of operations or project management, personnel training and supervision expertise via a combination of formal education, continued training and years of practical hands-on experience.
- Coordinate daily operations and train/supervise a team of qualified personnel routinely monitoring job performance and making adjustments necessary to ensure optimum production and service while meeting goals, schedules, deadlines and regulations at all times.
- Estimate costs, bid jobs and negotiate contracts evaluating all labor and material costs, ensuring maximum profit while generating the lowest bid.
- Prepare budgets, monitor inventory and purchase materials evaluating the cost and quality of all items requisitioned to ensure a genuine savings is achieved and that established company standards are met or exceeded.
- Establish and maintain an extensive clientele base consisting of return business as well as new contacts by developing an excellent rapport with the customers, providing personal attention to their needs, offering post sale assistance and assuring their satisfaction however possible.
- Introduce and implement innovative ideas concerning management techniques, employee incentive/training programs, cost control, marketing strategies, merchandising promotions and customer service policies which enhance overall operations as well as ultimately increase annual profits.
- Communicate extremely well with all individuals from entry level staff and peers to senior level management, product vendors, outside contractors and VIP clients by acting as liaison among all persons involved, promptly resolving problems and tactfully defusing sensitive or volatile situations.
AWARDS
Business Owners Who=s Who - 2008
PROFESSIONAL EXPERIENCE KELLY S. ASHLEY, Page 2
2004 Present A 2 MASONRY Las Vegas, NV
Vice President
- Direct all executive business operations and hired/supervise 8 employees.
- Contact business leads, estimate/bid jobs, negotiate contracts, close sales.
- Built business from $75,000 first year income to $750,000 banner year.
- Purchase all material, schedule all labor, monitor all progress to completion.
2001-2008 FREHNER MASONRY Las Vegas, NV
General Superintendent
- Managed all daily construction operations and supervised 13 crews, over 80 personnel and average 40 ongoing jobs up to $1 MM projects.
- Ordered average $200,000 in materials monthly and saved up to 15%.
- Inspected job sites and ensured completion on time and under budget.
- Developed and oversaw new employee training program.
- Instrumental in increasing revenue from $500,000 to $8 MM annually.
1999-2001 HIRSCHI MASONRY Las Vegas, NV
Estimator
- Estimated up to $1 MM jobs and increased revenue from $8 MM to $12 MM.
1987-1998 VONS SUPERMARKET Las Vegas, NV
Asst. Manager
- Managed all daily store operations and responsible for over 100 employees.
- Executed/met $1 MM annual budgets and ensured all policy compliance.
- Provided excellent customer service, resolved all issues/complaints, received 10 perfect Secret Shopper scores.
Grocery Manager
- Managed/ordered over 100,000 perishable and non-perishable items.
- Monitored all merchandise floor displays and audited product inventory.
- Implemented new security policy and reduced shrink loss from 20% to 8%.
- Scheduled/supervised 40 staff and management personnel.
Night Crew Manager
- Supervised all night stocking operations, motivated 10 man crew and ensured proper pricing/placement.
FORMAL EDUCATION
UNIVERSITY OF NEVADA - LAS VEGAS Las Vegas, NV
Business Administration
SPECIAL TRAINING & LICENSES
Retail Operations, Business Management, Personnel Evaluation, Training and Motivation, Merchandising, OSHA Safety, Dust Control, QuickBooks, Sexual Harassment, Loss Prevention, C-18 Masonry Nevada Contract
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