My experience supporting construction manager and project manager in the quality assurance field over site, reporting and documentation of construction activities. Intimate of project plan and specification requirements to support daily enforcement with construction contractors; have excellent communication skills. Able to work successfully in a safety and quality focused project team organization.
WALTER GLENN
3990 North Las Vegas Blvd #260  Las Vegas, Nevada 89115 (702) 463-5377
walterglennn[at]aol.com
PROFILE
Results-oriented professional with a background in management, construction and customer service. Experience in earth work projects for development of housing sites, utilities, dust control, and storm drains with emphasis in Storm Water Pollution Prevention Plans (SWPPP). Recognized for strategic planning, organization, prioritizing goals, scheduling, and meeting deadlines. Proficient at compliance with government & State regulation and codes.
STRENGTHS / QUALIFICATIONS
 Project Management
 Project /Crew Scheduling
 Warranty Guidelines
 Conflict Resolution
 Compliance Standards Contract Negotiations
 Deadline Responsiveness
 Safety Procedures
 Cost Analysis / Control
 Customer Service
 Supervisory Skills
 Strategic Planning
 HVAC/R troubleshooting.
 Repair and maintenance of air conditioning, heating and refrigeration.
 Install/repair water supply lines.
 Install/repair electrical connections to HVAC/R components...
 Installation of HVAC/R units
 Conserve, install and recycle CFC and HCFC refrigerants.
 Service and repair Ice Machines walk in and reach in Freezers and coolers
 Electrical safety and tools,
 Commercial and industrial wiring,
 Electrical AC/DC motors,
 Electromagnetic motor controls,
 Maintenance/troubleshooting, low voltage circuits,
 Transformer configurations,
 Lighting controls,
 Conduit bending
• Coordinated site mobilization for project start up; developed and tracked submittal and material expediting log; scheduled numerous start dates and project timelines; onsite quality manager for SWPPP.
• Maintenance of internal control databases for Excel, Word, PC, Palm Pilot; update division construction status reporting information according to timeframes.
• Large earthwork project coordination; established critical path and cycle time requirement; oversee completion of all designated municipal inspections.
EXPERIENCE
Customer Cedar Chests of Nevada, Inc. – Las Vegas, NV 2007 – Present
Manager/Owner
• Build custom-ordered Cedar Chests; shipping; purchase supplies; design.
M & M Elect – Las Vegas, NV 2008
Electrician
• Wired residential homes including Bristlecone and Sun Crest developments.
Centex Homes – Las Vegas, NV 2004 – 2006 Starts Manager II / Field Manager II
• Managed, scheduled, oversaw and walked all inspections prior to pouring concrete slabs for new development projects; served as the key manager assisting the project manager and construction manager.
• Responsible for achieving lower cycle time, lower punk, higher quality, higher customer satisfaction and lower overhead; increased field time for project and construction managers.
•
Achievements:
 Recommend and implemented new concrete pump operations resulting in the savings of $100K for project along with an additional $25K by renegotiating the price-per-slab with sub contractor.
 Highest customer satisfaction rating of 9.4 achieved.
DR Horton Construction – Las Vegas, NV 2003 – 2004 Construction Superintendent
• Responsibilities included everything from dirt to building finals, pre-scheduled all sub contractors from brick to mortar; walk through; customer service issues.
Campbell Concrete – Las Vegas, NV 2001 – 2003 Customer Service Superintendent
• Scheduled crews to Las Vegas Valley locations; scheduled all after-pours, chip, sack, redhead, grinding, floor checks; determined payable and warrantable items; trained crews on all concrete finish hand tools; daily time cards; scheduling 3rd party inspections for retro’s; daily progress of crew leaders; scheduled customer service with 38 builders covering construction superintendents and warranty personnel.
Urban Construction – Las Vegas, NV 1996 – 2001
Superintendent - Joshua Villas-completed a 7.2 ML; multi-family community, apartment complex.
Additional positions / companies:
Customer Service Technician / Pulte Homes – Las Vegas, NV
Customer Service Manager / Gateway Development Group – Las Vegas, NV
Customer Service Technician / Lewis Homes of Nevada – Las Vegas, NV
EDUCATION / TRAINING
ATI Advanced Training Institute – Las Vegas, NV
HVAC/CR EPA
University of Phoenix – Las Vegas, NV
Major: Business Administration
Troy University – West Germany
BSEP-II / 120 hours
CERTIFICATIONS
OSHA Certification/10 Hours – State of Nevada
Construction Safety & Health
Air Quality Dust Control Certification Card
R410A certified,
EPA 608 universal certified
Certificates of Achievement: Field Manager Training Program, 18-week New Hire Orientation, Assigned Module Completion: Talking with your Competitors, Responsible Business Communication, Storm Water Issues in the Homebuilding Industry, Preventing Workplace Harassment, Avoiding Legal Competition, Family and Medical Leave Act (FMLA), Introduction to Safety Standards, Spotting the Issues, Time Management, Human Relations, Customer Relations, Quality, Price of Nonconformance, Working with Contractors, Personal Growth, SWAPP – Clark County
CPR Certification – American Red Cross
Adult CPR & Advanced First Aid
COMPUTER SKILLS
Microsoft Word, Excel, PowerPoint, Access, Outlook; MS Project Software.
COMMUNITY INVOLVEMENT
Volunteer / Child Haven – Las Vegas, NV
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