Accomplished operations manager experienced in leading a team in the development of commercial and residential properties. Twenty-four years’ experience in managing personnel, seven years’ experience managing all aspects of construction projects from conceptual to close.
• Innovator/Leader – Increased unit closings by 300%, improved quality of product and production methods, turned around company’s relationship with municipalities, insured all timelines are met or exceeded, instituted cost control solutions.
• Team Building – Recruited production and customer service teams noted for their competency, integrity and work ethic, with a zero turn over rate.
• Leadership – Successful management of personnel internal and subcontracted, leading by example, creating a working environment that promotes confidence, instilling enthusiasm for a job well done.
• Negotiations – Increased profitability through successfully negotiating pricing and insuring all aspects of product construction are accounted for.
• Customer Service – Instituted production and service policies that allow for 482 consecutive zero defect unit closings, which resulted in a of 25% customer referral sales rate.
PHILLIP PORTO
1756 Bucknell Ct Naperville, IL 60565
630-416-8569 (H) - 815-482-0877 (C) - philporto[at]aol.com
OPERATIONS MANAGER
Accomplished operations manager experienced in leading a team in the development of commercial and residential properties. Twenty-four years’ experience in managing personnel, seven years’ experience managing all aspects of construction projects from conceptual to close.
• Innovator/Leader – Increased unit closings by 300%, improved quality of product and production methods, turned around company’s relationship with municipalities, insured all timelines are met or exceeded, instituted cost control solutions.
• Team Building – Recruited production and customer service teams noted for their competency, integrity and work ethic, with a zero turn over rate.
• Leadership – Successful management of personnel internal and subcontracted, leading by example, creating a working environment that promotes confidence, instilling enthusiasm for a job well done.
• Negotiations – Increased profitability through successfully negotiating pricing and insuring all aspects of product construction are accounted for.
• Customer Service – Instituted production and service policies that allow for 482 consecutive zero defect unit closings, which resulted in a of 25% customer referral sales rate.
PROFESSIONAL EXPERIENCE
KEATING DEVELOPMENT GROUP 2001-2008
Project Manager - (2003-2008)
• Work with municipalities while directing engineers and subcontractors in the development of new and existing projects.
• Direct land design and building architects in the development of new and existing product lines.
• Coordinate the bidding and awarding of construction and vendor contracts.
• Oversee all aspects of construction on multiple projects in multiple locations
• Develop and monitor production schedules for land development and product line.
• Direct subcontractors and work with inspectors to insure that all production time lines are met.
• Supervise personnel both internal and subcontracted during Land Development, Unit Production and Project Completion/Maintenance Bond phases.
• Supervise Customer Service personnel; insure all service issues have been completed to meet unit owner’s expectations.
Project Superintendent – (2001-2002)
• Field supervision of internal employees during land development and unit production.
• Field supervision of subcontracted personnel during land development construction
• Field supervision of subcontracted personnel during unit construction.
RL SOHOL 1984-2001
• Carpenter foreman responsible for the supervision of residential and commercial production crews
LEVY, - FISHER ALBRIGHT AND MASTERS 1981-1982
GREAT CHICAGO MIDWEST 1978-1981
CBM 1977-1978
INDUSTRY RECOGNITION
HBAGC, Construction Industry Awards
• Construction Excellence, Award for Production 2005
• Diamond Award, Production in excess of $39,000.00 2005
• Diamond Award, Production in excess of $21,000.00 2004
EDUCATION – TRAINING
CONSTRUCTION EDUCATION COURSE
Northern Illinois University
• Land Development 1, - Land development 2 2005
• Concrete Construction, - Plumbing Construction 2004
• HVAC Construction, Electrical construction 2003
• Project Management and Scheduling 2002
CARPENTER APPRENTICE TRAING PROGRAM 1977-1980
SUMMARY
Through practical experience and continuing education, I have gained extensive knowledge in both residential and commercial construction. I have the ability to manage all aspect of a construction project. I posses an excellent work ethic, work well with others, and have the ability to manage personnel. I am able to identify and solve problems in a workman like and professional manner. I have excellent organization skills; my computer skills include Microsoft word, Excel and Outlook. My excellent communication skills, both written and verbal; enable me to work with other departments and customers in a courteous and professional manner, keeping them informed, and addressing any concerns or issues they may have.
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