To work for a company where I can utilize my management & customer service experience as well as my knowledge for construction, all the while promoting team work, integrity and a positive work environment.
Jim Hall
OBJECTIVE
To work for a company where I can utilize my management & customer service experience as well as my knowledge for construction, all the while promoting team work, integrity and a positive work environment.
PROFESSIONAL EXPERIENCE
AUGUST 2004 - JANUARY 2009
J. F. Shea Homes LLC. / Project Manager / Phoenix Area, AZ
 Manages 7 Communities and Built over 700 Homes ranging in 2200 Sq. Ft. – 6000 Sq. Ft. Generating 90M in annual revenue. Also managed over 85 Trade workers.
 Provides management oversight for all phases of the construction project, including coordinating workers, material, and equipment, ensuring that specifications are being followed, and work is proceeding on schedule and within budget.
 Develops a cost-effective plan and schedule for completion of project following a logical pattern for utilization of resources.
 Selects and coordinates work of subcontractors working on various phases of the project.
 Oversees performance of all trade contractors and reviews architectural and engineering drawings to make sure that all specifications and regulations are being followed.
 Supervises assistant superintendent, reviews their reports, checks on any reported difficulties, and corrects any safety violations or other reported deficiencies.
 Tracks and controls construction schedule and associated costs to achieve completion of project within time and monies allocated. Reports to owners and architects about progress and any necessary modifications of plans that seem indicated.
NOVEMBER 2003 - AUGUST 2004
Arizona Biltmore Resort / Assistant Banquet Manager/ Phoenix, AZ
 Managed over 500,000 Sq. ft. of Meeting space & outdoor function area’s. Generating 350M in annual revenue. Also managed 30 employees.
 Train employees in the performance of their duties.
 Review and ensure all BEOs are correct.
 Effectively communicate with management & staff to address any issues or needs of the client
 Maintain complete knowledge of correct maintenance and use of equipment.
 Resolve guest complaints, ensuring guest satisfaction.
 Establish par levels for supplies and equipment, completing requisitions to replenish shortages or additional items needed for the anticipated business.
 Prepare weekly work schedules in accordance with staffing guidelines and labor forecasts, adjusting schedules throughout the week to meet the business demands.
 Constantly monitor staff performance in all phases of service and job functions, ensuring that all procedures are carried out to departmental standards.
JUNE 1996 – NOVEMBER 2003
Conference Manger at the following 3 Properties which were all managed by International Conference Resorts
-Scottsdale Conference Resort (Scottsdale, AZ): June 1996 – Dec 1999
-Ocean Place Conference Resort (Long Branch, NJ): Dec 1999 – Nov 2002
-Carefree Conference Resort (Carefree, AZ): Nov 2002-Nov 2003
 Managed over 200,000 Sq. ft. of meeting space & outdoor function area’s. Generating 250M in annual revenue. Also managed 50 employees.
 Handle all administrative duties, including hiring, terminations, labor cost, staffing, training, and implementing of company policies and procedures.
 Anticipate the guests’ needs and responding appropriately with a sense of urgency.
 Maintain complete knowledge of daily scheduled group functions, times, locations, amount of people and specified requirements
 Document daily set-up requirements according to departmental procedures and attach respective diagrams, preparing diagrams as needed.
 Inspect set-ups; check for cleanliness, neatness and agreement with group requirements and departmental standards; rectify deficiencies with respective personnel.
 Represent the department and assist clients on site visits.
 Delegate responsibilities to employees and ensure tasks are completed correctly and on time.
OCTOBER 1995-JUNE 1996
Line Cook at Navaho Room / Camelback Inn Resort & Spa / Scottsdale, Az.
Prepared a variety of specialties for lunch, & Dinner, 400 – 900 covers daily. Generating $3M in annual revenue.
JULY 1994-MAY 1996 Broiler Cook at Kodiak Steak House / Fiesta Hotel & Casino / Las Vegas, NV
Prepared a variety of Steaks & Seafood for Dinner, 350 cover daily, Generating 3.5M in annual revenue
JUNE 1990-JULY 1994 Asst. Chief at King Arthur’s Tournament / Excalibur Hotel & Casino / Las Vegas NV,
Prepared 2 Dinner Shows nightly, 2000 covers daily, Generating 26M in annual revenue. Managed a total of 10 employees.
EDUCATION
El Dorado High School / High School Diploma / Las Vegas, NV
The Seven Habits of Highly Effective People
Maricopa County Dust Control Compliance Training
SKILLS Microsoft Office, Outlook, Internet, Perseus P.O Paying Program, Scheduler One Program, Typing, Meeting Matrix Diagram Program
AWARDS Rated # 1 in customer satisfaction by JD Powers, Received 7 quarterly customer satisfaction awards, Quality Assurance certifications in the following areas: Pre-slab, Framing, Pre-drywall and Final, Rated most desirable communities to work by Trade Partners
References Available Upon Request
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