PROFESSIONAL SUMMARY
Managed multiple roles in the Building and Construction Industry providing training, support,
guidance, and management of
building related functions. Projects have included those that span multiple sites and state jurisdictions, ranging from multifamily townhouses to single family custom homes, interpreting and modifying blue prints spontaneously to meet customer’s expectations, and ensuring all building codes are exceeded within project timelines and budget formulations. These efforts have required detailed cost and value
analysis, total cost of ownership evaluation, negotiation of processes and practices between the builder and individuals, and evaluation against stringent regulatory and compliance requirements. Also includes in-depth knowledge and experience in the total building life cycle and all processes that govern it from blue print through completion of 2-10 warranty. Fields of expertise include organization, execution, control and scheduling; workforce and resource planning including resource availability,allocations, and deployment; training, internal/ external customer service, oral and written communication skills, budget development and control; and financial processes. Many of those listed above have rigorous and stringent regulatory and compliance requirements to
which the solutions must adhere.
PROFILE
- Extensive experience in general contracting and construction with a strong
emphasis in residential building and the working knowledge of a home as a
structure, living space and its mechanical systems
- Project knowledge ranging from land acquisition to subdivision turnover
- Project Management, Internal and External Client Relations, Strong
Organizational Skills, Time Management, Critical Thinking, Cost Analysis, Cost
Estimation, Budgeting
- Proven abilities including a wide range of technical skills including all aspects
of residential construction
PROFESSIONAL EXPERIENCE
Portrait Homes, Charlotte, NC
June 2006 – Present
Area Production Manager / Neighborhood Development
- Responsible for all aspects of Superintendent, Warranty Services and Laborers staffing needs including
mentoring/coaching to insure performance levels are met and exceeded
- Multiple single-family and multi-family project supervision in numerous county jurisdictions, North and
South Carolina from start to finish
- Inspect projects to ensure conformance with local, state and federal constructions codes and in accordance
with contract design specifications
- Team leadership and management from recruiting through career development
- Hands on manager with divisional departments. (Accounting, Sales, Marketing, Land Acquisitions and
Development, Purchasing, and Closing)
- Working hand in hand with Assurance Safety Council to ensure O.S.H.A. guidelines are exceeded
- Enforce contractual requirements
- Create impromptu home-owner/designer change orders; ensuring all changes are correctly documented and
implemented within the parameters of the building schedule and company guidelines
- Collaborate with the home owner or investor when design issues occurred offering guidance and expertise
on the best solution with the maximum cost efficiency thereby maintaining budget controls
- Successfully complete site development where the developer left off: bringing in undergrounds (electric,
water, sewer, and gas), develop and finish common drives and roadway, to meet or exceed local building
codes if necessary.
- Manage each home site schedule from blue print development through 2-10 warranty, ensuring that all
contract obligations are satisfied
- Manage and maintain working relationships with subcontractors to ensure homes are completed on time
and within budget
- Communicate and manage expectations with city officials, inspectors, sales, purchasing, subcontractors,
and homeowners striving for a goal of 100% customer satisfaction
- Schedule all involved contractors on-site as well as off-site for each phase of development and
construction
- Maintain a safe work site by implementing good housekeeping regulations and safety requirements,
enforcing safe work habits and observing OSHA and any state-level agencies’ regulations
- Monitor subdivision cleanliness and hold the subcontractors responsible for daily clean up
- Conduct detailed inspections after each trade has completed its tasks and before any work is authorized for
payment
- Perform homeowner orientation/walk-through when necessary due to staffing needs
Superintendent
September 2001 – June 2006
- Oversee all aspects of on-site construction operations by creating schedules that produce and deliver
homes according to corporate plan
- Create and implement each home site schedule from survey through 1 year warranty, ensuring that all
contract obligations are satisfied
- Manage builder associates and subcontractors to ensure homes are completed on time and within budget
- Control as many as 95 homes under construction at one time from site survey through 1 yr. warranty
period while maximizing profits and maintaining excellence
- Communicate and manage expectations with city officials, inspectors, sales, subcontractors, warranty
managers, and homeowners striving for a goal of 100% customer satisfaction
- Schedule all involved contractors on-site as well as off-site for each phase of development and
construction
- Confirm all approved plans to verify home site is built per plan and specifications
- Ensure that the selected options and upgrades are implemented during construction and for homeowner
walk-through
- Maintain a safe work site by implementing good housekeeping regulations and safety requirements,
enforcing safe work habits and observing OSHA and any state-level agencies’ regulations
- Perform checklists and reports that aid in controlling aspects of the construction process
- Monitor subdivision cleanliness and hold the subcontractors responsible for daily clean up
- Conduct detailed inspections after each trade has completed its tasks and before any work is authorized for
payment
- Verify that the certificate of occupancy is complete and passed by the city inspector
- Walk each completed home before homeowner walk-through to make sure it is complete, clean and meets
standards
- Perform homeowner orientation/walk-through and resolve any resounding issues before closing
Warranty Services Technician
August 1998- September 2001
- Hands on resolution of Homeowner customer service issues
- Preparation of Contracted and Inventory Homes for Closing
Grubb Residential Management, Charlotte, N.C.
July 1997-August 1998
Maintenance Supervisor
- Responsible for performing, troubleshooting and repairs to: HVAC, Plumbing and Electrical Systems
- Performing preventative maintenance to residences
- Evaluate and make recommendations regarding saving opportunities
- Completion of time sensitive service requests
- Responsible for all aspects of Maintenance tech, Groundskeeper staffing needs
Camden Properties- Charlotte, N.C
June 1995-July 1997
Asst. Maintenance Supervisor
Delaware Cedar Co.-Specialty Lumber Retail Supplier-Lewes, DE
1994-1995
Sales Representative, Customer Service
Freshwater Masonry Co.-Commercial/Residential Masonry Co.-Georgetown, DE
1994-1995
Laborer /Apprentice
Burris Frozen Food Distr. & Storage-Harrington, DE
1990-1994
Receiving Sup, Crane and Forklift Operator, Sorter Controller, and Order Selector
EDUCATION /CERTIFICATIONS / TRAINING
- Six Sigma (Green Belt)
- HVAC Core Certification
- Residential Plumbing
- Residential Electrical
- OSHA Certified
- North Carolina Builder Licensing Course
- Heavy Equipment Operator
- N.C.B.I Construction Management Courses
- Recruiting Courses(K.A.S.H)
- CPO Certified
- Charlotte /Mecklenburg Certified Site Inspector
- Auto Mechanics Courses
- Residential Blueprint Reading and Estimating
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