An assertive and enthusiastic Sales Professional who is disciplined, goal oriented, and skilled in working independently as well as a team player/leader.
Desire a Sales position that will provide a challenging opportunity to significantly contribute to a company's efficiency, growth, and profitability.
Open to relocation.
Professional Objective & Profile
An assertive and enthusiastic Sales Professional who is disciplined, goal oriented, and skilled in working independently as well as a team player/leader.
Desire a Sales position that will provide a challenging opportunity to significantly contribute to a company's efficiency, growth, and profitability.
Open to relocation.
SUMMARY of QUALIFICATIONS
Successful in public relations and customer service with the ability to develop and maintain positive business images, resolve conflict, and achieve customer satisfaction.
Excellent communication skills demonstrated by the ability to work with people of diverse backgrounds. Utilize active listening to determine needs of clients, while also establishing and building rapport.
Exceptional command of the English language with strong written and oral skills. Currently studying Spanish.
Self-motivated, safety-oriented, customer service driven top performer with experience in property management and maintenance. Multi-family industry experience includes established, rehab/renovation, new construction, and lease-up properties up to 800 units. Skilled in reading blueprints and schematics.
Computer skills include Microsoft Applications, CRM Software and Internet Applications.
Direct Selling and Network Marketing experience with Herbalife and Sportron.
Clean Motor Vehicle Record and Background Check.
PROFESSIONAL EXPERIENCE
Factory Sales Representative
Confidential, San Marcos, TX – 2007 to Present
Sales: High energy, self-starter with positive attitude and customer focus. Developed sales strategies and techniques based on customer feedback and marketing environment.
Relationship Building: Successfully developed relationships with multiple buying influences ranging from management, purchasing, engineering and manufacturing.
Territory Development: Responsible for researching companies and soliciting and obtaining new customers, including cold calling.
Pricing: Responsible for establishing effective pricing to maintain profitability.
Self-Starter: Working independently from a home office while maintaining a team atmosphere with the corporate office.
Vehicle: Responsible for the maintenance, repair and appearance of a company vehicle.
Computer Operations: Utilize CRM software to schedule sales calls, track leads and generate reports.
Sales Consultant
Conn's, Austin, TX – 2007
Sales: Responsible for selling large and small appliances in retail environment.
Management: Assisted management staff in the overall administration and operations of the Appliances Department. Team Leader for refrigerators.
Merchandising: Responsible for arranging floor displays according to planogram in Appliances Department to enhance merchandise and increase overall sales. Helped in unloading appliance shipments, uncrating and displaying new merchandise and keeping track of inventory.
Customer Service: Provided superior service to in-store customers by assisting them with merchandise selection. Placed phone calls after the sale to ensure customer satisfaction.
Financing: Assisted customers interested in financing their purchase and scheduled delivery.
Prospecting: Placed 30 phone calls daily to store visitors who did not purchase on the initial visit.
Service Manager
Saddlecreek Apartment Homes, Austin, TX 2000 – 2006
Management: Supervised maintenance and construction personnel, scheduled work/on-call assignments, monitored performance, and evaluated quality of work. Hired and trained new Service Technicians, and took a leadership role in mentoring and developing them.
Customer Service: Provided superior service to residents by responding to requests, suggestions, or concerns in a timely manner. Also ensured 24/7 response for emergencies as well as comfort and convenience issues.
Budget Management: Solid budgetary understanding of community maintenance and helped make fiscal decisions based upon repair needs against community performance. Ordered materials and supplies; assisted in the monitoring and tracking of expenditures.
Negotiation: Recommended specifications for projects and negotiated prices with contractors.
Public Relations: Interacted professionally with the public, vendors and city staff; maintained effective working relationships and worked in cooperation with the other management to effectively meet company objectives.
Marketing: Helped coordinate marketing and resident retention programs and events.
Owner/Operator
ARMCO Heating and Cooling, Austin, TX 1999 – 2005
Entrepreneur: Started this company to provide installation and repair of HVAC systems.
Sales and Marketing: Planned and developed sales and marketing strategies.
Training: Responsible for hiring, training and scheduling of installers and subcontractors.
Business Management: Experienced in direct customer service, purchasing and negotiating with suppliers; organize all aspects of business ownership including general accounting and invoicing.
EDUCATION & TRAINING
Factory Sales Training
Confidential, Hickory, NC 2007, 2008
Electrician Diploma
Gary Job Corps Center, San Marcos, TX 1992
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