Program Manager Director
Highly skilled certified Senior Program Manager Director with over 17 years of working experience on domestic and international multidisciplinary projects. A fully bilingual US Citizen, engineer with management, sales, and marketing supervisory people skills with strengths in decision-making, systematization, negotiations, problem analysis and resolution, record of improving profits and building brands to overcome challenges.
ACCOMPLISHMENTS
• Led all Fiserv professional services for LACC “Latin America, Canada and the Caribbean Regionâ€, adding valuable experience in engineering management and project direction, with a reputation for saving troubled projects by setting priorities, reorganizing efforts, and surpassing goals.
• Successfully executed project plans worth over $500MM in sync with diverse teams and vendors like Ericsson, Nortel, Alcatel, Bechtel during the roll out of the RIP project, the implementation of UMTS, GSM, TDMA, CDMA technologies, and the T-1 installation and radio adds for Cingular Wireless and T-Mobile in the greater Los Angeles area.
• Led R&D teams through the research, development and manufacturing of both OEM integrated and after-market MYE entertainment products for the successful deployment of wireless systems in more than 14,000 commercial fitness facilities, reaching over $150 million in sales.
• Produced a 40% increase in revenue through the creation of product specific marketing programs more suitable to Latin America and the Caribbean E-Global networks’ markets.
• Increased profits by 20%, transforming a “BOX building†company, into a “Total Solution and Service Provider†company at Electrosonic.
• Successfully completed the development and built of GSM wireless projects in Brazil, Venezuela, and Colombia worth 1.2 billion dollars, generating a 600% ROI.
• Launched a full-service repair and installation company, growing into a major service arm of Vitacom in three U.S. regions; emphasizing integrity and service as competitive differentiators, and growing the business from start-up to $6MM revenue, 38 staff, in 2 yrs.
• Turned around of a subsidized company to a self-funded organization through effective use of custom solution services, products and field training support; retaining 2 major accounts of SOMERA representing a 23% of total sales volume.
• Produced 40% increase in revenue through partnership with current vendors, channels, VARs and independent dealers in every country and region of significant influence to NICE System’s products, services and solutions.
• Founder of the new telecomm, radio, TV and GPS unit to modernize the Dept of Transportation of the State of California communication and integration capacity within their internal depts. and outside related agencies like local Police, Fire, CHP, others.
PROFESSIONAL EMPLOYMENT HISTORY
Fiserv. Orlando, FL. Director of Product Development 03/2008–2/2009
Technology development and implementation
MYE. Valencia, CA. Director of Product Development 11/2007–03/2008
New technology development, OEM and R&D
T-Mobile. Santa Ana, CA. Sr. Program Manager Consultant 02/2007–11/2007
Wireless telecomm provider
Cingular Wireless. Cerritos, CA. Sr. Program Manager Consultant 05/2005–02/2007
Wireless telecomm provider
ELECTROSONIC. Burbank, CA. Sr. Program Manager Consultant 12/2004–05/2005
Audio - visual and new technology
SOMERA. Irvine, CA. Program Manager Consultant 10/2004–12/2004
Wireless, RF, wireline and new technology
Walt Disney Internet Group, CA. Program Manager Consultant 05/2004–10/2004
The Walt Disney internet group, entertainment and new technologies
SBC. San Ramon, CA. Program Manager Consultant 08/2003–05/2004
Telecomm, broadband, construction
E-global Networks. San Ramon, CA. VP Operations 01/2002–08/2003
E-commerce, financial, banking and manufacturing industry
NICE Systems. Santa Clara, CA. Sr. PM, World Reg Sup Americas 03/1999–01/2002
Voice/Data recording and IT solutions, E-business, CRM
VITACOM Corp. Santa Clara CA. Sr. Project Manager 11/1997–05/1999
Telecommunications & wireless
PETROLAGO. Venezuela, SA. General Manager 02/1996–11/1997
Gas and oil refinery
University of California at Berkeley. IT Manager 10/1993–02/1996
Education - Dept. network and telecomm
Pacific Gas & Electric (P.G&E). Supervisor 01/1990-10/1993
Energy and utility industry
CALTRANS. Electrical Engineer 01/1987-01/1990
Department of transportation of the state of California (CALTRANS)
EDUCATION
Telecommunication engineering studies. UC Berkeley, California. USA. 1995
Electric engineer, BSEE. University of the Pacific. Stockton, California. USA. 1987
American and int’l studies, AA. College of the Pacific. Stockton, California. USA. 1986
Co-op at IBM, 1985/86 and Apple Computers, 1986/87
CERTIFICATIONS
Project management certification from PMI and AMA, certified studies. 1999
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