Seeking full time opportunity in an upward growth company. Experience in coaching/training; management; and finance.
EXECUTIVE MANAGEMENT
• OPERATIONS • SUPERVISORY MANAGEMENT • PRESENTATIONS
Accomplished visionary manager with experience in business operations, strategic positioning, and strategic planning with the ability to lead and direct teams in brainstorming sessions toward problem solving results.
Proven track record of managing change, defining procurement, and developing methods to improve profitability. Tendency to thrive in dynamic and fluid environments while remaining focused on goals.
ADVANCED MEDICAL – South Daytona, FL October 2008 – January 2009
Allied Health Recruiter
Direct Source, Lead Generate, Negotiate and Place Therapists
 Place Physical Therapists, Occupational Therapists, Speech Therapists, and Assistants in travel and permanent placement opportunities nationwide
KNIGHT MORTGAGE COMPANY – Holly Hill, FL April 2004 – September 2008
President
Operations for Mortgage Business; Conduct Seminars, Lead Brokers, and Develop Relationships
 Directly work with businesses and clients; Instruct Free Seminars, and Manage Marketing and Staff
TODD REALTY & MANAGEMENT, INC. - Ormond Beach, FL January 2006 – Present
Sales Associate
List, Show, and Sell Residential and Commercial Properties.
Key Achievements:
 Work with Clients to List, Sell, Buy, or Lease properties
 Create Comparable Market Analysis and Prepare and Present Listing Agreements
KIMBERLY LONG INC. – Various US Locations September 2005 – February 2006
Professional Business Skills Instructor (Projects with Apex Solutions for Global Knowledge and ITSM; Travel/Site)
Professional Business Instructor for corporations and individuals.
Key Achievements:
 Business Skills for IT Professional; Critical Thinking, Problem Solving, and Decision Making
 ITIL Foundations Boot Camp
INTERNATIONAL SPEEDWAY CORPORATION – Daytona Beach, FL October 1999 – September 2005
Operations Manager – Information Systems
Created, developed, and managed Procurement and Change Management; assist with IS Department and ISC.com budgeting and planning as well as Information Department Projects.
Key Achievements:
 Created Corporate Procurement including leasing contracts, staffing, and documentation
 Implemented Change Control; advisory board, measures, tracking, and communications
 Leader for Disaster Recover, SOX-404, and Policy/Procedure Projects
 Overseen $135 million in Capital Projects
KIMBERLY A. LONG & ASSOCIATES, INC. – South Daytona, FL April 1998 – February 2002
Project Advisor / Professional Trainer
Key Achievements:
 Implemented Policies and Medical Processes to adapt to Software Conversion Project
 Created Technical Documentation and Supportive materials for Implementation
 Instructed 300 medical staff members in three weeks
PHYSICIANS ASSOCIATES OF FLORIDA – Winter Park, FL April 1996 – March 1998
Supervisor of Computer Support Services (formerly Orlando Health Care Group/OHCG)
Managed Training, Help Desk, and Telecom as well as lead Conversion Team.
Key Achievements:
 Medical Instructor for 900 employees. Medical Center processes for PruCare, Orlando Health Care, and Arnold Palmer.
 Develop Training Programs, Design Help Desk Measures, and provide Telecom Support
 Conversion Team Manager for Billing and Insurance Upgrade affecting 250 employees
EDUCATION AND CREDENTIALS
 Bachelor of Science Business Administration (BSBA)
University of Central Florida – Orlando, FL (1993)
 Associates of Arts in Business Administration (AA)
Daytona Beach Community College - Daytona Beach, FL (1991)
 State of Florida Mortgage Broker (1999-Present)
 State of Florida Sales Associate (2005-Present)
 Mortgage Loan Processing Certified (2006)
 ITIL Foundations Certified (2004)
PROFESSIONAL ASSOCIATIONS
 Salvation Army Soldier; Holly Hill, Florida (2008)
 Secretary Mallard Cove HOA Subdivision of Pelican Bay HOA (2007-2008)
 Member of FAMB (Florida Association of Mortgage Brokers) (2006)
 Community Emergency Response Team member; Certified by FEMA-CERT (2001-Present)
 UCF Alumni Daytona Beach Chapter (Scholarship Fund Raiser) (1993-2000)
Leadership Service Award, UCF Daytona Campus SGA Volusia / Flagler Country Outstanding Youth
 Group Achievement Award (1993, 1994, 1995)
 Who's Who American Colleges and Universities (1994)
 Co-author UCF Computer Service Technical Handbook & Advisor Handbook (1993/1991)
 Market Analyst for Country Club Pet World and UCF Computer Store (1992)
 Volusia County Vision Member (Prepared Briefs for IBM Consultants) (1992)
 Representative Speaker for Orientation Programs at DBCC and UCF (1994, 1993, 1992, 1991)
 Facilitated Orientation Program for DBCC Branch Campus in Daytona (1991)
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