To obtain a position utilizing my quantitative and analytical skills, as well as, extensive customer service experience.
Michael P. Thompson
131A Kenberma Street
Hull, Massachusetts 02045
(781) 925-9432
OBJECTIVE
To obtain a position utilizing my quantitative and analytical skills, as well as, extensive customer service experience.
SUMMARY
I am a positive, energetic, organized, and diligent employee possessing a keen eye for detail.
SELECTED EMPLOYMENT EXPERIENCE
2004-Present
Owner and Operator
Thompson Construction, Hull, MA
Responsible for all areas of research with regard to my company including: facility logistics and management, state licensing requirements, demographic profiles, and marketing plans. Completed all necessary educational and licensing requirements and obtained state license for operation. Responsibilities include but are not limited to: meeting with potential clients to assess their needs; conducting site surveys to estimate requirements of project; estimating materials and different types of labor necessary for project completion; drafting contracts and submitting all documents to client for review and acceptance; procuring all necessary permits and licenses for project completion; overseeing, prioritizing, and scheduling all phases of construction with regard to both internal and external factors such as labor and material supply to site constraints and weather, to ensure project is completed in an efficient and safe manner ; and following up with client to ensure that all expectations are met or exceeded; maintaining all financial and accounting obligations with strict adherence to IRS policies and standards.
2002-2004
Estimator and Project Foreman
Stephen Wadsworth Construction, Hull MA
Responsibilities included: meeting with potential clients to discuss their needs; using the information gained to determine logistics of project completion with regard to materials and labor; drafting contracts and submitting to client for review and acceptance; supervising a team of up to 8 people in all phases of project ensuring quality and safety through to project completion; and following up with client to ensure all expectations were met or exceeded.
1998-2002
Sub-Contractor
Pine Hills-The Green Company, Plymouth, MA
Responsibilities included: All phases of exterior and interior carpentry. Fast paced environment with strict adherences to quality work and contract deadlines.
1991-2000
Lead Bartender
Morton’s of Chicago, Boston, MA
Responsibilities included: understanding the general manager’s goals for the restaurant; communicating and working with all levels of employees from corporate executives to dishwashers to maintain a team atmosphere keeping in focus on the restaurant long term goal and directing others to work as a team to realize this goal; overseeing all aspects of bar management with regard to liquor, beer, and wine inventories; then planning, and organizing all materials to ensure efficient and quality services were provided; communicating with guests and ensuring their requests were met in a timely manner while maintaining the highest level of customer service in adherence with Morton’s corporate standards as well as, upholding my own level of professionalism and courtesy; leaving the work area prepared for the following day.
1987-1991
Manager
Kelly’s on the Square, Quincy, MA
Duties included: hiring, training, and supervising all personnel; overseeing entire restaurant operations to ensure quality of products and services ; communicating with guests to ensure expectations were exceeded; developing strong relationships with all liquor and beer purveyors to ensure quality of products and access to advertised discounts; creating and maintaining an inventory system to monitor levels of all liquor and beer inventories ensuring minimal loss and a consistent liquor cost of 22%; organizing and implementing all aspects of event planning such as Monday Night Football, various sporting championship events, and fundraisers for a number of charities including American Heart Association.
EDUCATION
ACT, Quincy, MA
Studied computer programming
Northeastern University, Boston, MA
Attended for 1 year concentrating on business management curriculum.
Lebanon High School, Lebanon, NH
H.S. Diploma
COMPUTER SKILLS
Microsoft Word; Microsoft Excel; Microsoft Works; Microsoft Outlook; Internet Explorer Navigation; specific restaurant programs such as Remanco, Sweda, Time Management, NCR restaurant computer applications;
INTERESTS
Running-Finisher of 2007 Addidas Dublin Marathon, Dublin, Ireland; Traveling; participating in sports including-baseball, basketball, football, and skiing; playing music-piano and guitar.
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