I have ten years of experience in the plumbing industry, and about two as a
maintenance technician. My customer service skills have become polished with my
years of working as a plumbing technician, and began with working in the retail
environment for approximately six years. I have realized how imperative my
organizational skills and work ethic can be in this profession. I believe in
treating other people’s homes with the utmost respect, and being a courteous
professional at all times.
Work History
3/2008-2008: Vernick and Daughters Plumbing
561-756-6881 Steve- Supervisor
I worked as a technician assisting my supervisor for residential calls and
remodeling projects.
2000- 2008 Art Plumbing and Air Conditioning
954-325-6344 Donnell- Supervisor
2003-2008
Plumbing Technician
Working as a plumbing technician, I have acquired skills in service and repair
and with leak detection equipment. The majority of my experience includes
installing and repairing several types of electric water heaters, fixtures, and
faucets. I also have experience diagnosing slab leaks. I do have some
commercial exposure. Beyond that, I also have worked with high pressure sewer
jetters, Rigid K60 and K30 equipment, and have executed sewer inspection camera
work.
2002-2003: (while at Art Plumbing)
Warehouse Technician
At this time, I began working in the warehouse where my job duties were as
follows: Restocking and preparing trucks, organization and quantity control of
inventory (such as parts and fixtures), brought various types of equipment and
parts out to technicians at job sites, fielded technicians part order requests,
and was able to locate some hard-to-find fixtures and parts when necessary.
1999- 2002:
During this time, I worked as an apprentice learning the basics of residential
plumbing.
Related Education
May 2005: Nexstar Training Conference - Boston, MA.
I learned at this conference the “ins and outs†of flat rate pricing, and
customer interaction essentials.
February 2005: PSI Seminar – Nashville, TN.
At this educational seminar I learned the PSI method of straight forward
pricing.
September 2000 – June of 2001: Atlantic Vocational /Technical Center
Attended for plumbing education.
Oct. 1998- March 1999: PC Professor
Completed the program for A+ certification.
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