Seeking an opportunity to work with a growing, dynamic organization to provide leadership, training, and development of quality workmanship and attention to detail
that will maximize business success and total customer satisfaction.
Erik Decker
Objective
Seeking an opportunity to work with a growing, dynamic organization to provide leadership, training, and development of quality workmanship and attention to detail
that will maximize business success and total customer satisfaction.
Experience
2001–Present Director of Construction and Business Owner and Manager
General Trades, LLC Grand Rapids, Michigan
 Lead a team of professional carpenters specializing in commercial construction
 Proactively managed significant projects including coordinating other divisions and contractors to ensure that the project objectives were accomplished
 Achieved high levels of customer satisfaction by creating a culture of quality workmanship and attention to detail
 Directed and managed field personnel as a contractor and/or Field Superintendent creating a team culture of accountability and effective communication
 Responsible for developing Quality Control Checklist and staff training to ensure the highest level of quality and to eliminate costly unnecessary rework
 Excelled at Customer Relationship Management with the focus of profitable repeat business with and for my customers
 Business administration including project proposals, estimates and tracking of labor and material costs, and associated job costing and accounting
 Demonstrated problem solving, uncompromised safety, and risk management expertise that ensures profitable success
1984-2001 General Contractor and Business Owner and Manager
Erik Decker Builders, Inc Grand Rapids, Michigan
 Lead a team of professional carpenters and sub-contractors specializing in new home building, renovation projects, and commercial construction
 Learned and implemented valuable lessons from challenging renovation projects
 Developed marketing, customer service, and sales strategies
 Directed and managed projects, personnel and sub-contractors as General Contractor while creating team success and maintaining job schedules and budgets
 Facilitated review and plan update meetings with customers and subs to avoid misunderstandings and assumptions in order to achieve total customer satisfaction
References Craig Smith
VP People and Process Workstage LLC
Norm Noordeloos
VP of Business Development of Rockford Construction
Roy Mahany
Facilities Director National Heritage Academies
Don Nederhoed
Founder of D&D Building
Dan Melpolder
Operation Manager Fisher Door & Hardware
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