MANAGER / DIRECTOR
CONSTRUCTION / CONSTRUCTION OFFICES
Construction Office Management ~ Construction Consulting
Construction Document Assessment ~ Detailed Construction Cost Analysis Reviews ~ Construction Accounting ~ Leadership ~ Operations ~ Customer Service ~ Security Systems ~ e-Learning ~ Hardware / Software ~ IT Troubleshooting ~ Create/Improve/Implement IT Processes ~ Curriculum Development ~ Training ~ Research ~ Conflict Resolution ~ Problem Solving Mediation ~ Team Building ~ Security / Security Investigations ~ Technical Writing ~ Regulatory Requirements
â–º An accomplished, results-driven leader with proven success and hands on experience managing construction projects, construction offices, operations, customer service, technology, and as many as 150 employees. Strong ability to ascertain needs and goals, streamline and improve processes/operations, control costs, and effectively communicate direction. A successful leader, who is recognized for a solution-oriented style in solving problems, builds high performance teams and makes tough decisions.
â–º Demonstrated expertise in leading projects from concept through implementation including identifying challenges from the initial stages and executing effective resolutions. Ability to remove problems and fix ineffective methods through workable solutions to ensure customer satisfaction and forward direction.
SELECTED ACCOMPLISHMENTS
Leadership
 Designed & Built a Microsoft Access 07 database from start to finish with split data/logic components using ODBC communication and multi user interfaces in a Small Business Network. Saved 30% data entry and organization time
 Assessed construction documents for projects as large as $4,000,000.00, Managed construction projects (business/office) with budget of $4,000,000.00
 Managed the daily operations of a multi-million dollar corporation including development of budgets, goals, objectives, and P&L. Responsible for allocation of manpower time and resources. Conducted weekly meetings to ensure projects were running on time and within budget. Made presentations, developed training programs, and met with CEO and Board of Directors.
 Analyzed industry tends and identified opportunities for growth in both national and international markets. Provided process and practical means to achieve and attain substantial business in the market.
 Made presentations and training classes to as many as a 1,000 attendees.
 Managed customer service, annual budgets up to $2 Million and 75-150 diverse domestic and international employees. Responsible for human resource functions, compensation, training, career counseling, and conflict resolution.
 Effectively led plant operations by developing and implementing new shipping systems, negotiating contracts, reducing shipping times to 24 hours or less, and increasing order accuracy by 25 %. Saved payroll $17,000 quarterly.
 Managed gate screening operations at DIA. Formulated a dispatch unit and developed a training unit on short notice. Operations commenced earlier than anticipated, personnel requirements were reduced by 30%, saved nearly $500,000 in wages and an additional $100,000 in administrative/training costs.
 Designed new on-site storage and shipping facility; doubling capacity and put order fulfillment and shipping on the same level. Increased efficiency reduced worker injuries and saved overtime costs of over $5,000.
Richard Wheeler Page - 2
(SELECTED ACCOMPLISHMENTS CONT’D)
Project Management
 Responsible for exact and accurate encoding internal information for time keeping. Adjusted Master List used in encoding two separate layers of software in LAN and WAN, supporting data for 280 employees.
 Managed CTX operations and screening including a series of security machines (InVision Technologies, Smiths Detection, and Ion scanner 400B) with over 500 screenings daily.
 Developed a LAN to integrate newly acquired shipping software, order acquisition and order fulfillment, improving order acquisition and fulfillment by 20%, reduced time spent on fulfillment by 30% and saved over $6,000 in supply costs.
 Formulated databases to eliminate redundancies and data entry time requirements, reducing data entry time by 50% and personnel required for entry from 2 to 1, saving $3,000 in overtime costs in the first 10 weeks.
 Developed a process to separate, organize, and scan over 5000 office documents in preparation of an anticipated IRS audit. Averted audit when the process was explained to the auditor and saved $10,000 annually in administrative costs.
 Edited over 500 manuscripts and arrangements for choral music. Edited a 200+ page book. Developed curriculum trained and mentor employees and students.
 Integrated a new system that improved order and acquisition process 20% and eliminated 1/3 administration time. $6,000+ in paperwork and supplies costs annually.
 Researched copyright free compilations to complete a major fund raising project. Compiled the information, created a booklet using Encore Music software, and coordinated the production and recording of a CD. Sold over 1500 copies and produced a profit of $12,000+.
â–º Hands on experience: Microsoft Windows Enterprise Server, Small Business Server and Workstation NT through 2007, Microsoft Exchange, Word Perfect; Wireless Networking, 10/100/Giga Ethernet, Optical Networking, Switching/Bridging (VLAN, Spanning Tree), Microsoft Visio, Windows 2000/NT/XP/VISTA, Remote Desktop Management, Microsoft Office 2000/XP/03/07, Barracuda security systems, Remedy, Network Security, Cisco routers, Cisco Catalyst switch, Cisco PIX Firewall, IBM Workstations and Servers,
CAREER SUMMARY
Sage Consulting Group
Construction Consultant/Cost Analysis/Construction Document Assessor
Computer Database Operations
Office Manager
Cichos Construction
Operations Manager
Lepanto Press
Private First Class
US Army
Commendation Medal
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