Walter S. Dulong
15 Leos Lane
Avon, MA 02322
Cell: (757) 327-1937
coastalrenovation[at]yahoo.com
wsdulong[at]yahoo.com
Accomplishments & Strengths
• Results and customer service oriented – over 13 years experience
• Innovative process development – reducing effort & time, increasing results
• Exceptional interpersonal communication skills & team motivator
• Managed medium/large facilities maintenance and operational protocol
• Drafted in-house & base wide directives and procedures
• Developed staffing plans, work schedules, budgets, and time lines for capital improvement projects
• Executive administrative management for two Vice Presidents simultaneously
• Contract administration
Experience
Coastal Renovation Services, Virginia Beach, VA
Owner/Operator (03/08 – present)
• Penetrated new markets utilizing multi-media sources – increased contract bids by 13%
• Delivered complete custom remodel and renovation work for current client - increasing home value in par with current market – all under budget
• Completed a 400sqft custom design sunroom ahead of schedule and considerably under budget, providing substantial savings to homeowner
• Provide on-site Project Management services for homeowners under contract work
SE Page Custom Homes, Virginia Beach, VA
Carpenter/Assistant Superintendent (04/07 – 03/08) Laid Off
• Provide site management for multi-million dollar renovations and new design and build projects
• Maintain highest level of professional client relationships
• Simultaneously manage several projects effectively
• Routinely review drawings & specs for code compliance & materials take-off
• Oversee all trade contractor work on site
• Perform custom and finish carpentry work on new and existing projects
NIMA DATA for Life Center, Virginia Beach, VA
Co-Owner/Director of Operations (11/05 – 12/06) Sold to Partner
• Coordinated and managed multi-media marketing campaigns – expanding customer base by 16% in first fiscal quarter
• Realigned existing and new client contracts with independent source saving AP/AR costs
• Generated new business by developing and executing advertising & PR campaigns for all new programs and events
• Increased overall profits in 1st quarter by 7% while reducing operating costs
• Facility & Maintenance Manager for 6,200sqft building, including HVAC overhaul, security system
installation, general maintenance (PMS) logs and schedules
Electronics Systems Inc., Virginia Beach, VA
Executive Administrator (04/05 – 11/05) Resigned to Pursue Business Opportunity
• Managed all administrative functions & tasks for two separate departmental Vice Presidents
• Cultivated and managed external and internal business relations, establishing extensive network
• Developed and managed sales account management programs resulting in the identification of new business
• Professionally addressed corporate customers’ account and public related inquires with discretion
• Increased sales margin by 11% by developing customer profiles & networks for sales staff
• Reviewed and analyzed PNL and commission reports for below margin discrepancies
• Managed VPs schedules, email accounts and travel arrangements, freeing their time for business
United States Navy – (Various Commands)
Executive Administrative Management/Project Management (03/90 -06/02) End of Enlistment
• Managed two separate department's accounting and operational budget exceeding 1.2 million dollars
• Reviewed, edited and updated all existing directives and instructions – manuals and training material
• Researched and developed comprehensive training programs to address a diverse demographic
audience and host local nationals (Naples Italy)
• Project Manager for small capital improvement projects ($1000k plus) – from inception to completion
• Executive administrator, managing 25 personnel in all administrative tasks for the command
• Coordinated all publishing efforts for Armed Forces Olympic Games – print adds, flyers & billboard
• Reviewed and updated PMS protocol and assisted in base-wide maintenance/project management planning
• Drafted budget proposals for projected five year operational plans
• Proposed, drafted and edited Standard Operating Procedures for 3 separate departments
Education and Training
• Home Builders Institute - Certified Residential Construction Superintendent (11/2007)
• Tidewater Builders Association - Building Trade Academy (01/07 – 05/07)
• Old Dominion University Norfolk - Business Management (1/03 - 7/05)
• MS Office Suite Applications: Efficient in Word-Excel-PowerPoint-MS Project- Outlook-Access
Salary Requirements: Will discuss
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