To obtain employment as a project manager in an office environment.
Summary of Skills and Qualifications
Initiative
Quality control
Billing
Problem-solver
Writing
Microsoft applications
Proposals
Detail-oriented
Collection
Self-starter
Editing
Customer service
Scheduling
Research
Team player
Time manager
Reports
Multi-tasking
Representative Accomplishments
• Developed system of dispatching technicians that maximized gas mileage saving the company time and money.
• Improved and streamlined the installation information paperwork.
• Designed phone systems and auto attendants according to customer specifications.
• Created, wrote and edited training manuals and instructions.
• Supported vice president of sales, 7 direct sales representatives, 2 owners, and the data division by editing and completing quotes and proposals and managing accounts.
• Trained employees and customers to ensure efficiency, productivity and customer satisfaction.
• Experienced in meeting strict high standards of performance and conduct, consistently meeting and exceeding goals.
• Worked productively in high pressure and distracting situations, consistently meeting assignment deadlines.
• Awarded 2003 Regional Edward R. Murrow award for best Web site and 2000 Editor and Publisher “EPpy†award for best Arts and Entertainment Web site.
Employment Experience
Communications Technologies, Inc. Chesterfield, MO 2006 – 2008
Project Manager
Inside Sales Account Manager
Administrative Assistant
Dillard’s, Inc. St. Peters, MO 2004 – 2006
Men’s Furnishings Sales Associate
Fort Zumwalt School District O’Fallon, MO 2004 – 2006
Substitute Teacher
Belo, Inc. (KMOV-TV) St. Louis, MO 2001 – 2003
KMOV.com Online Editor
St. Louis Post-Dispatch St. Louis, MO 1998 – 2000
Online Arts and Entertainment Reporter
Producer
Electronic Media Assistant
Education
Bachelor of Journalism, Spanish Minor; University of Missouri - Columbia
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