A results-oriented professional with excellent qualifications in SALES/MARKETING, CUSTOMER SERVICE, PUBLIC RELATIONS, TRAINING, OPERATIONS and MANAGEMENT. A dynamic, highly motivated and creative individual. Command outstanding communication skills, interacting effectively with all levels of management, staff and clientele. Self-driven and disciplined as well as committed to team participation and development. Motivated and enthusiastic towards customers and co-workers.
Adept at market penetration, business growth and managing change. Can analyze any situation and promptly formulate a plan. Ability to self-prioritize workload and lead others. Present a professional and positive company image at all times.
SUMMARY OF QUALIFICATIONS
A results-oriented professional with excellent qualifications in SALES/MARKETING, CUSTOMER SERVICE, PUBLIC RELATIONS, TRAINING, OPERATIONS and MANAGEMENT. A dynamic, highly motivated and creative individual. Command outstanding communication skills, interacting effectively with all levels of management, staff and clientele. Self-driven and disciplined as well as committed to team participation and development. Motivated and enthusiastic towards customers and co-workers.
Adept at market penetration, business growth and managing change. Can analyze any situation and promptly formulate a plan. Ability to self-prioritize workload and lead others. Present a professional and positive company image at all times.
Key Strengths Include:
• Specialize in developing and enhancing profitable long-term client relationships.
• Outstanding sales closing ability and consistently meet or exceed expectations.
• Skilled in identifying client needs and presenting creative solutions.
• Utilize in-depth operational knowledge to build positive trust and rapport with clients.
• Emphasize quality customer service resulting in repeat/referral business.
• Organized and analytical, able to work effectively in high pressure environments making critical decisions with sound judgment.
• Precise and thorough, maintaining accuracy and quality in work performance.
PROFESSIONAL EXPERIENCE
PROJECT MANAGER/ESTIMATOR • Beck Building Company - Avon, CO
Responsibilities include all aspects of handling projects which specialize in high end residential/commercial construction. Directly involved in a large commercial project in the Vail Village which included the removal of an entire 3rd floor while effectively allowing the remaining units to maintain full functionality throughout the entire construction process.
Installed $180,000+ worth of structure steel within a 50’ x 50’ area to add an additional 800 square feet of loft living space. Interact regularly with all structural engineers, architects, town officials and workers throughout the construction project. Manage RFP, RFI, Change Order and Budgets and resolve any problems or concerns.
Negotiated the sale of projects. (2008)
ACCOUNT MANAGER • Corporate Development Outsourcing (CDO) - Chicago, IL
Directly accountable for the management and estimation of the entire re-branding project of Dunkin Donuts in Illinois, Florida and Arizona. Traveled to various locations and oversaw two new McAlister’s Deli locations in Alabama.
Attended key restaurant convention events and industry trade shows to provide information and answer questions regarding company services and products. Maintained a variety of documentation and interacted with a wide array of industry related personnel. (2007)
Continued . . .
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PROFESSIONAL EXPERIENCE (Continued)
SENIOR ACCOUNT MANAGER • Land Air Construction - Costa Mesa, CA
Handled the supervision and scheduling of supervisors and laborers in daily operations. Construction projects included cell sites for wireless telecommunication throughout Los Angeles and Orange Counties. Managed/Estimated projects ranging from $150-$400K
Evaluated and hired sub-contractors, prepared all project invoicing, ordering and tracked/ scheduled material deliveries. Selected all vendors and specialist craftsmen as well as sub-contractors and employees. Completed all document control procedures and issued plans, shop drawings and any submittals. Interacted with staff, clients and upper management in evaluating/adjusting projects as needed.
Worked with various city/county officials and handled all permitting requirements. Attended client meetings and conducted staff meetings. Ensured that each project was consistently within all budget and time requirements and resolved any issues or discrepancies. Awards: T-Mobile 3rd Quarter Top Contractor. (2006 to 2007)
SENIOR PROJECT MANAGER • S.N. Peck Builders - Chicago, IL
Selected, scheduled and supervised up to 20 including staff members. Directed daily operations of and warehouse commercial projects and high-end residential properties up to 14,000 square feet. Interacted with vendors and sub-contractors and resolved any concerns. Prepared material orders and followed-up to ensure accurate and timely delivery of items. Oversaw all documentation including plans, shop drawings, submittals, billing and change order requests.
Worked with clients, upper management, various officials and inspectors. Attended meetings and ensured safety of personnel at each project location. Regularly achieved revenue goals and milestones and exceeded estimated profit margins. Awards: Gold Key Award for Single Family Renovation and Big 50 Award. (2000 to 2006)
PROJECT MANAGER • Rainwood Construction - Crystal Lake, IL
Managed a variety of projects ranging from modest to upscale residential construction. Met with clients to evaluate specific requests and handle details. Provided regular updates and made alterations.
Conducted regular inspections to ensure time and budgetary guidelines were regularly followed. Interacted with vendors in purchasing necessary materials and equipment and hired/scheduled all staff and laborers. (1997 to 2000)
SALES REPRESENTATIVE • Ashland Millwork - Evanston, IL
Generated sales to contractors, architects and homeowners for this manufacturer of windows and doors. Collaborated with outside distributors to expand sales base. Conducted thorough assessment of each client’s needs and presented estimates. Consistently exceeded quarterly and annual goals. (1996 to 1997)
EDUCATIONAL BACKGROUND
Bachelor of Science Degree/Construction Management - Western Illinois University - Macomb, IL
Training Classes: 10 Hour Occupational Safety & Health (OSHA)
Training Course in Construction Safety & Health
Computer Skills: Project • Scheduler • Master Builder • Timberline • Outlook
Windows 2000/XP/98 • Word • Excel • MS Works • PowerPoint
OPEN TO TRAVEL/RELOCATION
REFERENCES: Available upon Request COMPENS
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