Facilities Management Executive seeking a Project Management position in the construction industry
Objective
Facilities Management Executive seeking a Project Management position in the construction industry.
Career Summary
Created and established standardized forms, guidelines, policies and procedures for facility department encompassing multiple
concepts, streamlining request process by 50%. Inspections improved overall appearance of properties, and useful life of
equipment reducing R & M related expenses by $800,000.00.
Consolidated like services and negotiated contracts on a national, regional, and local level saving the company over $1,000,000.00.
Consistently brought remodel, renovation, and new construction projects in early, and under budget. By having restaurants back
on line sooner increased revenue by $30,000.00 on average, and new construction ROI reduced by up to two years.
Supervised, hired, trained, motivated and retained staff, to insure company’s standards were exceeded while keeping labor cost
under budget. This resulted in savings of $35,000.00 on average.
Experienced in site selection, lease negotiations, CAM reconciliations, lease buy backs, and location reductions. Extracted over $84,000,000.00 in property value within first twelve months following the acquisition of company by a private equity firm.
Insured compliance to all federal, state, and local guidelines, resulting in solid relationships, and the elimination of fines. These
costs had previously been as high as $35,000.00 nationally.
Was named employee of the quarter within the first six months of employment with Landry’s Restaurants. The first Development Department employee to receive the honor since its inception ten years prior.
Critical Skills
MS Word Certified in: Management by Commitment
MS Excel Talk, Listen, and Act
MS Power point Quality Assurance
MS Access Nortel Meridian 1 PBX
MS Project Nortel Meridian Mail
Professional Experience
Joe’s Crab Shack Holdings, Inc. – Houston, TX 2006-2009
Senior Facility Manager
Ten states, 62 locations, and 3500 employees
Manage the region’s facility related issues, including all new construction, renovation, equipment purchases, capital expenditures, maintenance agreements, and services for the region. Assist in the R & M budget process by location, and entire company. Serve
as company liaison with regard to all landlord and governmental issues.
• Re-established and maintained vendor relationships across the country to receive aggressive pricing for new equipment, and maintenance services. This saved the new company in excess of $750,000.00 the first year.
• By standardizing maintenance agreement expectations nationally was able to reduce overall R & M budget by
$400,000.00 annually.
• Instituting guidelines, and training programs on equipment maintenance for kitchen equipment which reduced repair
costs by $3000.00 per location.
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Professional Experience
Landry’s Restaurants, Inc. – Houston, TX 2000-2006
Regional Facility Manager – Region I
Two states, 75 locations, and 4500 employees
 Consolidated trash, grease trap pumping, exhaust hood cleaning, and landscaping services that reduced these expenses by 38% or $485,000.00 within the first year.
 Supervised entire restoration project of Kemah Boardwalk after Hurricane Katrina. Entire park and all but one restaurant were reopened within three days. This reduced potential revenue losses by over $6,000,000.00.
 Rapidly established maintenance staffing and guidelines for new convention center. This allowed bookings to start a full month prior to estimate. This increased first year revenues by $380,000.00.
Corporate Express Delivery Systems – Houston, TX 1992-1999
Regional Director- Facilities & Planning- Central Region 1994-1999
Fifteen states, 85 locations and 5000 employees
Manage the region’s facility-related issues, telecommunication needs, associated staff, negotiated all goods and services agreements, provided P&L analysis, budget projections, and acted as final authority on capital expenditures in the region.
• After aggressive acquisition program, instituted consolidation program that reduced rent and related expenses in excess of $2,000,000.00 in less than 12 months.
• Initiated changes of local and long distance service providers that reduced telecommunication related expenses by $350,000.00 annually.
• Optimized useful life of machinery and equipment by re-allocating assets, and preventative maintenance programs, reducing capital expenditures by $150,000.00 annually.
Area Facilities / Office Services Manager- Gulf Coast Area 1993-1994
Five states, 30 locations and 2200 employees
Manage all facility-related issues, service needs, telecommunications, and warehousing operations for the area
 Standardized forms and stationery across the area, reducing costs by 47%.
 After acquisition by Corporate Express, implemented re-branding program that was 37% under budget.
 Reorganized Call Center in the Houston operation, increasing orders taken from 65 per hour to 93 per hour while reducing staff by 10%.
 Initiated new service offering of warehousing and distribution, resulting in $180,000.00 of new business annually.
Field Services Operation Manager-Houston 1992-1993
Two states, 8 locations and 900 employees
Manage entire account implementation process including; hiring, training, procedures, and performance tracking, of new business lines.
 Expanded upon new business line -Vehicle Replacement, achieving additional revenues of $1,800,000.00 the first year.
 Created customer partnership teams, while maintaining 100% customer retention of new business
Managed entire store operation including P & L, merchandise presentation, and store appearance.
 Started up new store location. Initiated hiring of new employees, store layout, construction of fixtures and initial stocking of merchandise. Store opened 2 weeks ahead of schedule.
 Established new training method of customer service that not only improved but, reduced “shrinkage†by 57%.
 Negotiated with a bicycle vendor, that allowed the store a 40% mark up, and resulted in a 75% increase in pre-assembled bike sales.
United Parcel Service - Houston, TX 1984-1987
Manager
Managed pre-load operations, re-load operations, and was part of internal Re-engineering team.
Houston Lighting & Power - Houston, TX 1981-1984
Field Service Representative
First line of face-to-face customer service for electric utility company.
Education
University of Houston Business Administration / Management 63 hours 1983-1987
Associations
Member of Restaurant Facility Managers Association
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