A hardworking and dedicated management professional with a proven record of accomplishment in material planning, scheduling, financial planning, training and development, contractor management, and customer service. Maximizes company resources, completing projects under budget and in a timely manner to facilitate long-term growth. Works closely with clients to understand needs, ensuring satisfaction and securing repeat business. Communicates with team members to achieve company objectives and promote the lasting success of an enterprise.
Chris Jones
SUMMARY
A hardworking and dedicated management professional with a proven record of accomplishment in material planning, scheduling, financial planning, training and development, contractor management, and customer service. Maximizes company resources, completing projects under budget and in a timely manner to facilitate long-term growth. Works closely with clients to understand needs, ensuring satisfaction and securing repeat business. Communicates with team members to achieve company objectives and promote the lasting success of an enterprise.
EXPERIENCE
HARRIS COUNTY-PERMITS AND INFRASTRUCTURE DEPARTMENT, Houston, Texas
Inspector, 2008-Present
The Harris County Engineering Division of Public Infrastructure is responsible for all phases of engineering and construction for county facilities.
 Worked with FEMA in doing damage assessments from Hurricane Ike. These included both exterior and interior inspections of residential homes and commercial buildings for damage. Demonstrated superior communication skills in dealing with the public after Hurricane Ike and problem-solved the potential problems incurred from Ike.
 Monitor an assigned sector of Harris County, including areas which are susceptible to flooding, and submit a written report to my supervisor when these areas are in danger of flooding; Results in increased revenue for Harris County.
 Issue ground and wall sign permits for commercial property; conduct initial and final inspections of new developments based on submitted Elevation and As-Built Certificates.
 Issue Notices of Violation when a residential or commercial property is out of compliance with the Harris County Flood Plain Management Regulations, and educate the public on said Regulations, while maintaining protocol and customer service etiquette.
 Present written Notice of Violation reports to my supervisor to assist in building a legal case against those residents and business owners not in compliance.
DARLING HOMES, Houston, Texas
Building Superintendent, 2007-2008
Communicated with home buyers, building rapport to reassure customers of concerns and maintaining contact to relay status of homes. Met with buyers at contract and throughout construction process to answer questions, solve problems, and act as housing consultant. Reorganized house construction from previous builder, retaining customers and resolving concerns to ensure satisfaction. Worked closely with vendors and contractors, conveying material needs as well as schedule requirements for staff.
 Achieved over 85% satisfaction rates based on home completion at close, thoroughness of explanation of construction process, and availability to answer buyer questions and concerns.
 Budgeted jobs and priced job costs and options purchased by buyers, resulting in average profit of 14.5% on homes built.
 Earned 2007 Homebuyer Experience Award for outstanding customer service during and after construction process.
 Saved company time and money, completing jobs on time and with necessary materials.
Scheduled trades and materials to job site, reducing build time to fewer than 135 days and saving thousands of dollars in interest expense. Coordinated construction-related activities to build semi-custom homes ranging in price from $300,000 to $600,000. Trained new employees with knowledge and procedures to build quality home on time and under budget. Earned place in top three in company for annual construction contest based on number of closings and building production for allotted time period in five of seven years with MHI. Changed way trades worked, ensuring job completion and cleanliness of homes as well as securing positive reviews from homebuyers and upper management.
 Achieved elite ranking in 2003 for most homes closed for Coventry Homes division in Gleanloch Farms, with average sales price of $300,000 and average net profit per house of 12%, generating $1,368,000 in revenue.
 Earned elite award in 2005 for 62% production rate for Coventry Homes division in Blackhorse Ranch.
 Generated option margins above 50% versus goal of 40%.
 Built over 250 homes with average extra materials and labor costs below 1.5% of total cost of homes versus benchmark of 2%. Saved $400,000 during tenure.
 Produced homes in fewer than 140 days with average square footage of 3,600 feet.
 Determined trainee potential and reported back to project manager, saving $250,000.
EDUCATION
UNIVERSITY OF NORTH TEXAS, Denton, Texas
B.B.A., Finance/Accounting
PROFESSIONAL DEVELOPMENT
FEMA Residential Substantial Damage Estimator (RSDA) Certificate – 11/07/08
OSHA certified
Darling Homes Builder Training
Completed GHBA training course, “From Soil to Saleâ€
Studying for Texas Professional Real Estate Inspector’s License
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