JAMES L. HOWARD
1718 Mary Road • Acton, California 93510
(818) 262-2102 • jameslhoward[at]yahoo.com
MANAGER: Project • Construction
Energizing leader, key contributor, and strategic planner with more than 10 years combined experience impacting the profitability and performance of varied organizations. Significant strengths in meeting diverse community requirements while delivering projects at multiple locations on time and under budget. Skillfully motivate staff and align customer needs with budget, design, and regulatory constraints, while driving profits. Cultivate dynamic cross-functional teams and strong B2B trade relationships. Keen eye for trend spotting and opportunity development, while efficiently managing projects, optimizing procedures, and setting up tracking systems.
Project Life Cycle Delivery & Oversight • Strategic Planning & Quality Analysis • Mentor Staff
Innovative Project Management • Dynamic Team Leadership • Revenue Growth • B2B Partnerships
Problem Resolution • Cost Containment • Broad Experiential Knowledge Base
Rapid Adaptation to New Challenges • Cross-Functional Coordination • Quality Assurance
Continuous Process Improvement • Regulatory & Budget Compliance • Project Design/Tracking
PROFESSIONAL EXPERIENCE
RICHMOND AMERICAN HOMES, Irvine, California • 2004–Present
Ranked among top 10 US single family home builders.
Superintendent
Oversee simultaneous projects, from $1M to $93M and 1700 to 3500 sq. ft. Drive completion on-time and under-budget. Eliminate obstacles across levels, including materials, scheduling, equipment.
Project Management:
• Directed successful completion of over 775 homes in less than 5 years.
• Produced additional business via word-of-mouth referrals, increasing sales.
• Cut project expenses and reduced completion time, by contributing to design/implementation of Tract Time, project scheduling software.
Operations & Enhancement:
• Facilitated continuous process improvement, initiating Quality Walks with trade partners to monitor workmanship throughout the building process, and participating in Customer Experience Initiative (CEI) to improve strategies/systems via mandatory trade partner seminars.
• Improved Eliant Surveys 7+% for construction experience to 98.5%, overall performance of 94+%, and customer service by 8+% to an outstanding level of 99%.
Continued…
JAMES L. HOWARD • Page 2 • jameslhoward[at]yahoo.com
K HOVNANIAN COMPANY, Ontario, Canada • 2001-2004
Regional custom home builder, ranked in top 10 for annual sales.
Senior Superintendent
Directed all construction phases, trench to completion. Evaluated subcontractor performance to align with quality standards and scope of work. Facilitated milestone target date completion, collaborating with cross-functional teams including geologists and soil/structural engineers on septic tank designs.
Project Delivery:
• Delivered 210+ semi-custom homes over 3 years, ranging in size from 2500 to 5400 sq. ft in less than 105 days for each project in construction communities ranging from $2M to $94M.
• Maintained on-time project delivery despite aggressive construction schedules through close collaboration with B2B trade partners.
Quality Control:
• Met code requirements while maintaining safe working environment, tracking warranties and creating cohesive team environment on each work site.
• Earned multiple construction achievement awards as result of consistent delivery of projects on-time and under-budget.
RYLAND HOMES, Woodland Hills, California / Salt Lake City, Utah • 1997-2001
National leader in residential home building.
Superintendent
Managed full lifecycle project management, including all site/public works inspections and OSHA compliance. Monitored project time-lines, costs, and adjustments, tracking with state-of-art software. Conducted inspections for project requirements, from basements to multi-phase production.
Multi-Project Management:
• Drove 2 separate product lines and 6 different models in 40 individual homes under concurrent construction to completion under schedule in tight 60-day time frame, in addition to off-site construction of 160 lots in grading and utilities on large, challenging hillside project.
• Coordinated work of 4 assistant superintendents and multiple site partners, implementing quality walks, meeting with safety inspectors, civil engineers, and city officials, to successfully track specification requirements and complete mammoth project on time.
Customer Satisfaction:
• Promoted positive company brand by maintaining high level quality in all construction projects.
• Drove ranking from 27th to 3rd across the nation in less than 4 months for overall quality and customer service ratings, based on JD Powers & Associates survey.
EDUCATION
Construction Development (non-degree), Pierce Junior College, Woodland Hills, California
PROFESSIONAL CERTIFICATIONS / LICENSE
OSHA / First Aid / SWPPP
General Contractor “B†License, California
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