Executive Capability Summary: steering positive direction and transformation in high growth environments. Identifies and resolves problems and inefficiencies with-in frame work of designed operations. Self-starting, goal-oriented, motivated, strategist whose confidence, perseverance and vision have promoted success in all areas of responsibility.
Directed 40 Franchisee’s in new growth, covering 14 different states in each of the last three years. Direct implementation of knowledge to lead franchise in new unit development. Identify and assist with Franchisee needs to maximize growth and cost savings.
Regional Director responsible for Entire Eastern United States, 9 Franchise business managers, covering 213 Franchisees and 1678 stores.
Regional Franchise Business Manager 2003 to 2005
• Responsible for nine franchise business managers covering the Eastern United States consisting of 1678 stores and 213 operators. Developed business plans that resulted in 4% growth for three years running. Growth of 4% was above company expectations of 2.5% growth budgeted.
• Developed strategic goals for growth in existing restaurants, implementing training, and staffing targets. Helped manage ROI by implementing equipment upgrades and developing long term budgets to assist in growth.
• Developed personnel to work with individual owners in all parts of the business, including site selection, site development, operations, personnel, business strategy and continued improvement of facilities and operations.
• Wrote business plans for Owners developing short and long term goals. Identified staffing needs and targets for management with owners. New positions created and outlined included director of training, director of operations, area managers.
Franchise Business Manager 2000 to 2003
• Head multi-state territory, overseeing sales, revenue performance and operational efficiency.
• Developed operating budget and strategy for franchisees.
• Launched and grew new franchisees in area of responsibility. Developed business plans for new owners to help achieve profit and success.
• Developed long term marketing and sales objectives for franchisees. Implementation of objectives to show a 4% growth in managed area each year. Company objective each year was 2.5% growth. Area produced an additional revenue of $7,000,000 to bottom line
JPS Construction 1998 to 2000
Owner
• Responsible for all aspects of construction from initial review and bid, permitting and completion of work. Managed various projects from $5000 to $600,000. Employed 8 people during the business operations. Gross revenue averaged $400,000 with profitability at 23%.
• All projects were completed on time and to or under estimated number.
Tricon 1994 to 1998
Senior Market Coach / Construction Manager
• Responsible for individual market of fourteen stores. Mentored and trained two new Area Coach's responsible for four to five stores each. Developed pipeline of new mangers from within ranks, consisting of Shift supervisors, Assistant Managers, and Store Managers. Three store managers were promoted to Area supervisors. One store manager to Training Director. Area responsibility showed an increase in profitability of 14%, resulting in numerous awards, market of the year, and best profit increase of the year.
• Managed P&L responsibilities including maintenance, staffing, food and paper. Responsible for 11 million per year in sales. Had positive store growth of 6-8% for four years running.
• Construction Manager along with operational duties for three years completing new stores, remodels, on-going maintenance. Directed as needed to assist region in construction, three new stores and 7 remodels.
• Implementation of dual concepts in Chicago. Including Pizza Hut/KFC, KFC/ Taco Bell
Tricon
Area Supervisor 91-94 / Store Manager 90-91 1990 to 1994
• Area supervisor for three stores. Responsible for implementation of staffing, P/L, daily operations. Supervised three managers, 9 assistants and 18 shift supervisors.
• Daily operations and management of store budget and profitability.
• Achieved turnaround of stores from budget loss to profitability. Over a year period achieved a positive growth of losing $45,000.00 to profitability of $36,000.00. Second year positive performance resulting in profitability of $56,000.00
Education:
Bachelors Degree Business Administration, Youngsfield University
Additional Training:
CAD training, Computer skills in Excel, Project manager
Hobbies:
Hunting, Golf, Camping
References:
Available upon Request
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