PROFESSIONAL PROFILE
Project Management / Facility Management / Construction Management
Management Professional with a career in planning, organizing, and coordinating expansion, relocation, and construction. Proven strengths in increasing revenues and enhancing bottom-line profitability through cost control and improved business practices. Skilled in facility and operations management, project management, relationship building and resource management. Utilize superior organizational skills to ensure that the total facility, down to the smallest detail, meets user needs while upholding corporate standards.
Core Competencies Include:
 Facilities Management  Field Construction Management
 Commissioning  Project Development / Management
 Building Trades  Real Estate / Commercial Development
 Business Development  Operating & Maintenance Management
 Safety Management  Customer Service / Loyalty
 Tenant Relations  Computer-Aided Engineering (CAD)
PROFESSIONAL EXPERIENCE
Profile Consultants Indianapolis, IN
Project Manager 2006-2009
Ensured that building systems were designed, installed, functionally tested, and capable of being operated and maintained in accordance with the original design intent.
 Developed system readiness diagrams for commissioning testing, electronic document management for all functional performance testing and corrective action reports for both electrical and mechanical systems for the Indianapolis International Airport New Terminal Commissioning Project.
 Managed Dallas Fort Worth Terminals A and C Assessment and Survey Project. Performed lighting survey encompassing more than 18,000 existing luminaries. Coordinated accessibility to various airport areas in order to determine the quantity and locations of the luminaries to be upgraded. Both AOA(Air Operations Area) and NON-AOA areas were included in the survey.
 An on-site retro-commissioning approach was utilized to assess the electrical system for the Winding Ridge Early Learning Center. Assessment was performed based on the initial findings, which involved a comprehensive assessment and observations of the electrical systems.
 Provided general commissioning support and document development for Lucas Oil Stadium.
Charles R. Bischoff, page 2
KB Home Indianapolis, IN
Regional Customer Service Representative 2006-2007
Directed building and service practices in a fast paced environment for more than 9 communities comprised of condominium and single family detached homes ranging in size from 1,200 to 5,000 square feet. Managed budget through evaluation of purchase orders, effective back change distribution and vendor accountability. Covered warranty service for over 1,500 homeowners. Prioritized homeowner maintenance issues and scheduled employees and vendors as needed. Performed quality assurance inspections during all phases of construction identifying discrepancies for construction superintendents.
 Restructured departmental policies and procedures after corporate reorganization of resources. Exceeded regional and divisional goals of claim completion days with only 50% of original workforce.
 Reduced warranty dollar spending by 35%.
 Implemented proposal to utilize wireless laptop computers for construction and customer service departments. Eliminated faxes, paper work and construction trailers, saving $125K annually.
 Surpassed division goal increasing J.D. Power customer satisfaction index from 7.8 to 9.1 in one year.
United States Air Force Biloxi, MS
Staff Sergeant 1999-2005
Served 6 years of service in Civil Engineering Squadron. Built and maintained 233 facilities and utilities within Air Force infrastructure. Managed projects valued at $20K to over $300K. Required extensive building expertise as well as project management, drafting, surveying, planning, feasibility studies, construction management, and utilities operations.
 Directed 60 personnel for the preparation of 25 buildings during the 12 hours prior to Hurricane Ivan, which resulted in the protection of over $69M worth of structures and assets.
 Achieved highest rating on all Annual Performance Reports
 Held DOD Secret Security Clearance from 1999-Present.
CREDENTIALS
Education
Bachelor of Science, Business Management; University of Phoenix
Associate of Applied Science, Construction Technology; Air University
Certifications
USAF Supervisor’s Safety Course (2004) ∙ Asbestos Awareness (2004)
Resource Conservations and Recovery Act (2003) ∙ OSHA 10 Hour Course (2003)
Professional Training & Development
Leadership and Management Academy (2003)
Fabricating Welded Pipe Joints Course (2002)
AutoCAD Coursed (1998 & 1999)
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