Objective
My goal is to become a Journeyman Plumber and then a Master Plumber. To reach
these goals I am seeking employment as a Helper, Technician or Plumbing Apprentice.
John Wilcox
Objective
My goal is to become a Journeyman Plumber and then a Master Plumber. To reach
these goals I am seeking employment as a Helper, Technician or Plumbing Apprentice.
Employment
Sullivan Super Service
11/2008 - 6/2009
Plumber's Apprentice
Repaired and replaced drain, waste, vent systems, water supply systems, water
heater systems, fixtures, faucets, gas lines, tubular wastes. Operated sewer
camera, circular saws, jack-hammers, excavators.
Cleared drains and performed preventative maintenance. Troubleshot and
solved hidden problems.
Evaluated and bid on new jobs. Explained solutions to customers including price
and time requirements. Overcame price objections. Utilized OneCall, outside dig
companies, and requested plumbing inspections.
Troubleshot and repaired forced air furnaces and boilers, air conditioning
systems, coils, ductwork and indoor air quality equipment. Installed new furnaces
and air conditioners.
Maintained good safety and discipline record. Adhered to company mission and
maintained vehicle and inventory.
Plumbing, HVAC Experience and Skills
AMPAC Plumbing School International Plumbing Code, ASSE Backflow
Certification
ACHD Registered Apprentice Plumber 2008
ASSE Backflow Protection assembly Tester 2009
Gastite System Qualified Gastite Installer 2009
Noritz Tankless Water Heater Pro Card 2009
Trane/American Standard HVAC Tech courses including Basic
Refrigeration, Superheat and Sub cooling, Properties of Air, Basic Cooling
System Operation, Cooling System Components, Air Volume Measurement
GBG Certified in Basic Refrigeration, Advanced Refrigeration and 410a
charging Methods 2009
Uponer PexA Certified Installer 2009
Nexstar 3-day Sales training, Philadelphia 2009
ACHD Food Protection Certification Course, NSF Certified Food Safety
Manager 2006
Formal Education
AMPAC Plumbing School
Expected graduation 2011
1st Year Advanced Standing, 2nd Year, International Plumbing Code and ASSE Backflow
Certification
University of Tampa
B.S. in Business Management with emphasis in Computer Sciences
Graduated with Honors
Prior Experience
Ross Street Cafe
01/2002 - Present
Owner and Business Operator
Adelphia Cable / ABS
01/2000 - 01/2002
Customer Operations Provisioning Supervisor
High Speed Data Supervisor / Acting HSD Manager
Supervised technical staff of sixteen. Interviewed and hired seven team
members. Reduced hiring expenses and negotiated salaries based on market
conditions.
Managed team through layoffs. Acting Manager from March through July 2001.
Suggested proposals that were implemented throughout department.
Increased order throughput 257%.
Designed frame relay, private line, trunk and line side voice services, rolled out
new integrated voice and data products. Provided expertise in circuit design and
provisioning of voice and data circuits.
Problem solver for design and process issues. President's Escalation Team
primary point of contact for design resolutions.
Presidents Silver Recognition Award for Circuit Design Engineer Trainer 2000
Professional Memberships
AMPAC Apprenticeship Program - Ongoing
ASSE American Society of Sanitary Engineering
Volunteer
Experience
Gilda's Club, Straight Spouse Network, Pittsburgh Sports League, Run PGH, YMCA
Downtown Running Coach
Languages
Fluent in Japanese
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