To work in a position related to international business administration,where I can perform my knowledge and skills in the field of business administration, marketing, management, finance, and economics.
Marco Novoa
227 Moore St.
Duncanville, Texas. 75116
469-426-5059
aluymar[at]yahoo.com
Objective: To work in a position related to international business administration,
where I can perform my knowledge and skills in the field of business
administration, marketing, management, finance, and economics.
Education: The University of Texas at Arlington
Bachelor Degree in International Business Administration/Spanish
Arlington, Texas. August 2004
Coursework Included: International Management, Business Administration, Finance, Economics, Marketing, Accounting, and Business Law.
Richland College DCCCD
Associate Degree in Science in Business
12 Credit Hours in Accounting and Economics.
Dallas, Texas. December 2002
Work Experience
Started as VIP Waiter/Bartender and ended as Food/Beverage Supervisor
1/2005-3/2009, Hilton Anatole Hotel, Dallas, TX
Communicated with top executives to improve and give better services to our guests.
Provided high quality restaurant service to guests and potential customers.
Organized executive luncheons for business meetings.
Worked with sales team to give excellent service and hospitality to potential customers to secure future contracts and increase sales.
Overpass projected food and beverage sales monthly and yearly.
Promoted team work among employees to over-accomplish the set goals.
Solved any inconvenience in the food and beverage department from our guests.
Ensured every guest will depart completely satisfied with our service and products.
Trained new team members to give courteous and excellent hospitality service.
Created a smooth and pleasant environment for customers and employees.
Participated in extra activities to help the community in need.
Keep track of inventory to maintain fully stacked restaurants, bars, and kiosks.
Maintained and supervised the quality of food and beverages served to the guests and keep a nice clean environment for them.
Collected customers payments and handle the sales to the accounting department.
Waiter/Bartender
5/1999-1/2005, Don Pablo’s Restaurant and Desperado’s Restaurant, Dallas, TX
Provided high quality customer service to keep them happy and satisfied with our restaurant services and products.
Maintained and supervised the great quality of food and beverages to be served to our guests.
Received customers payments and handle the sales to manager in duty.
Keep a clean and nice restaurant environment for our guests and team- work members.
Worked as a team to have a smooth and easier job and have an enjoyable work place.
Had the wait-staff area staked, clean, and ready at all times.
Additional Information
Rewarded as the employee in different occasions at Hilton Anatole Hotel.
Active member in the “Madre Del Pilar Catholic Church.â€
Member of the International Business Society (IBS) and the Latin America Student Organization (LASO) at University of Texas at Arlington. 9/2002-7/2004.
Studied summer school 2003 at Costa Rica, using the “study abroad program of the University of Texas at Arlington,†to complete my business degree.
Earned 50% of college expenses through full-time or part-time employment during school years.
Rewarded with the “Three Year Graduate Scholarship†in high school graduation.
Additional Skills
Skilled with computer programs such MS Word, Excel, Access, Outlook, PowerPoint, Publisher.
Knowledge in Quick Books Accounting software and Micros software.
Conversational fluently in Spanish.
*References made available upon request.
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