My goal and aspirations are working in any position in project management that allows me the opportunity to further excise my professional capabilities.
DENNIS E. LAMBERT
33 Cedar Street 314-941-4831
Foristell, Missouri 63348 dinolamber[at]gmail.com
SUMMARY
I am an Program / Process / Project / Manager with 15+ years’ experience in managing the development, implementation, and support of technology products and services to address business needs.
Highly skilled in the ability to define and deploy Enterprise-wide process improvement initiatives. Effectively manages Business / IT relationships. Vast exposure to a wide variety of business and technical products and services combined with significant consulting experience. Considered highly capable while ensuring the utmost level of confidence and success for the client / partner.
Instrumental in development of PMO policy and artificates used to structure project implementation in a newly-developed PMO. Managed high visibility, enterprise-wide projects with a consistent record of success streamlining procedures and documentation to enhance the efficiency and effectiveness of people and process. Consistent ability to dive deep into the details while maintaining a big picture perspective for steady program leadership. Known for quickly bridging the communication gap between business and resources, while driving consensus to achieve program and corporate goals. MBA in Project Leadership and Development with additional competencies.
SKILLS & QUALIFICATIONS
* Program Management
* Project Tools Management
* Budget / Planning Management
* Project Office Management
* Risk Management
* IT Operations Management
* Financial Management
* Advanced Project Management
* Project Controller
* Procurement Management
* Strong Technical Aptitude
* Change Management
* Package Selection / Vendor Management
* Process Improvement Management
* Staff Management * Tactical and Strategic Planning and Execution
* Implementation of development / IT standards / policies
* Department / Program / Project Budgetary Management
* Program / Project Oversight
* Statements of Work / RFP / RFQ
* Executive Communication Plans
* Project Planning and Estimating
* Project Team Leadership
* Business Process Design Fundamentals
* Business Modeling
* Creation and Standardization of Templates / Processes
PROFESSIONAL EXPERIENCE
MASTERCARD INTERNATIONAL – O’Fallon, Missouri 2002 – 2008
Global Information Security
IT Program Consultant – Leader Business Administration
• Direct report to Vice President of Global Information Security for all activities
• Accountable for development, oversight, and management for Global Information Security’s $27 million department
• Balance Sheet budget, $15 million project budget and $10 million capital budget for hardware/and software expenditures for all GIS cost centers
• Focal point for all Global Information Security (InfoSec) expenditures and monthly accruals
• Orchestrated start up Global Information Security Project Management Office
• Received Superior Performance and Outstanding Teamwork award for project support
• Project Leader on Security/Technical Due Diligence team (GLBA Risk Management) which evaluated qualifications for new vendors
• Crafted and implemented Information Security Project Capacity Plan for managing GIS resources schedule time
• Focal point for all Global Information Security (InfoSec) expenditures and monthly accruals
• Served on the Senior Negotiation Team (SNT TEAM) for engaging professional services and product expenditures from third party vendors
• InfoSec focal point for managing legal communications with MC legal office for non-disclosure agreements, new security vendor statement of work agreements, Professional Services agreements and contract requests with legal and purchase departments
• Managed all InfoSec project financials/expenditures ensuring IT projects remained within estimate adherence for SOX, GLBA, PCI.
• Provided upper management with weekly/monthly reports/metrics and other reports as requested.
• Served on Request Review Committee (RRC) for evaluating new projects
• Provided project schedules for all Information Security projects
• Presided over weekly / monthly project manager meeting with executive management
TDK TECHNOLOGIES/MASTERCARD INTERNATIONAL – O’Fallon, Missouri 2002 - 2002
IT Project Consultant – MasterCard - Global Information Security, Engineering
• Accountable for implementing and managing InfoSec project office
• Managed and track all project financials/labor hours ensuring all projects were completed and within
estimated adherence
• Provided upper management with MS Excel/Access monthly status reports/metrics
• Developed project schedules for all internal InfoSec projects
IBM GLOBAL SERVICES – various client locations throughout USA 1994 – 2001
Service Delivery Project /PMO Planning Manager/IT Project Manager
• Served as Project Manager / Program Planner Manger at various client sites throughout USA
• Served on the Project Management Initiative Team (PMIT) to standardize project management methodologies
and tools, .i.e. implementation of project management
software PMoffice and WWMPMM throughout IBM GS North-Central region
• Help Desk Transition Project Manager for clients (ComEd Corp, Lockheed Martin Corp) successfully
implemented new help desks
• Project Manager for the enterprise-wide Lotus Notes rollouts at client sites ComEd, Boeing , Ameritech
corporations
• Instrumental in development of PMO policy and artificates used to structure project implementation in a newly-developed PMO.
• Received monitory Quality Award for successfully completing the Lotus Notes rollouts to the commercial
accounts
• Project Manager for the SecurID rollout for IBM Central Region
• Lead Infrastructure Project Manager for the Enterprise-wide Ethernet Network Implementation for external
customer, Lincoln National Corp
• Project entailed converting SNA to IP by replacing all network closets with Cisco switches, routers, fiber Optics and CAT100/200 to desktops
• Lead Project Manager for the ESD Boeing Mainframe Billing Utilization project
• Lead Project Manager for the for the IBM Central Year 2000 Infrastructure Testing
• Received individual monitory Quality Award for successfully completing Y2K
• Data Warehouse Project Manager for IBM Learning Centers mainframe legacy systems .i.e. VSAM, IMS,
IDMS
• Mainframe Disaster Recovery Project Manager for the National Steel Corp for the Disaster Recovery exercise
• Lead Project Manager for Nation Steel account Year 2000 application testing
• Lead Project Manager for implementation of IBM Central Year 2000 Event Management Communication Hub for Year 2000 rollover and set up Communication War Room
• Received team monetary award for successful project
• Member of the IBM Project Management Control Board accountable for:
• Facilitated project weekly meetings
• Accountable for comprising weekly agendas, reports ,Statement of Works, Project Change Requests and
the facilitating management project status meetings
• Standardizing Project Management Methodologies’ throughout all project
• Accountable for maintaining project schedules utilizing MS Project
• Lead Project Manager for Pre-Award Due Diligence Team for the Navy Marine Corp Initiative post engagement
• Managed team of 10 SME Project Managers performing risk due diligence at 23 naval bases and 2 marine
bases in 10 states where on-site visits were required
• Received Team monetary award for success of the Due Diligence
• Served as IBM Mainframe Consultant, provided technical and non-technical consulting for programming
languages, operating systems, data management, network connectivity to PC’s;
transferred data among systems; and provided end user education in IBM/XA and VM/CMS arena
• Ensured customer satisfaction to large, diverse client community through innovative and creative problem
resolution and took actions to prevent re-occurrence
Independent IT Consultant – Wentzville, Missouri 1993 - 1994
• Performed contract Programmer Manager Assignment for Target Marketing Corporation in Boston, Massachusetts
• Supervised programming group coding database (SQL) on Mini VAX II platform
• Performed system analysis for small businesses for purchase /installation of PC hardware/software
• Installed, implemented, and trained businesses on PC hardware/software applications.
• Documented and trained employees on system disaster recovery processes
CONTEL/GTE CORPORATION – Wentzville, Missouri 1984 – 1993
IT Data Center Operations Manager
• Supervised 44 employees consisting of computer/communication operators, technical professionals and
operation management employees
• Accountable for planning, controlling, directing communicating, staff schedules, performance evaluations,
discipline, administrative, and labor relations activities pertaining to union shop of the data center operations
• Directed all data center activities pertaining to job flow priorities,JCL, troubleshooting abends / reruns, network problems, and coordinating production processing
• Managed computer/print operations’ support team for mainframe systems
• Managed and directed timely and accurate production of over 10.6 million customer bills per year
• Managed processing over 514.5 million toll messages per year and service orders for nearly 900,000 regional
customers per month
• Managed and reported production and budgetary outcome of approximately $9 million budget to executive
management
• Developed and presented effective training programs to all computer room personnel
• Documented Standard Operating Procedures for operation of computer equipment and production/quality
control changes
• Briefed other departments on system applications and information processing changes
• Developed, documented, implemented, and trained operation personnel on rerun/restart software, resulting in
optimizing reruns/restarts of production processing by as much as 80%
• Presided over monthly employee section/safety meeting decreasing employee error ratio and employee
accidents
• Received Quality Award and monetary recognition as team member of best region in GTE for achieving MBO's
• Project Manager for Electric Toll Collection System, which included planning and controlling
• Hardware /software acceptance test for purchase and approval of hardware/software
• Project Manager on IBM Disaster Recovery team
IT Data Center Manager/IT Chief of Operations / Communications Branch
UNITED STATES ARMY CORP OF ENGINEERS – United States and Riyadh Saudi Arabia
• Data Center Operations Manager managing 34 employees (civilian government employee, served at three sites including Riyadh Saudi Arabia)
• Accountable for development, oversight, and management of departments budgets, capital expenditures
• Supervised Data Center computer operations/communications personnel consisting computer operators,
• production scheduling, data entry, communication technicians, operations support personnel
• Developed and implemented system executable files, software analysis and OS system software
configuration/installation
• Accountable for vendor Statement of Works, RFP and contract management processes
• Accountable for computer/communications hardware consisting of Honeywell DPS 6000 series GCOS and
IBM 370 mainframes
• Accountable for controlling, directing and communicating Operations/Communication/Management production issues
• Provided mentoring and leadership to network analyst, system analyst/programmers
• Applications programmer using COBOL and FORTRAN languages
• Developed and implemented system executable files, software analysis and OS system software
configuration/installation
• Accountable for planning, controlling, communicating, staff schedules, performance evaluations, discipline,
administrative, and labor relations activities
• Qualified for Top Secret Clearance for employment
EDUCATIONAL INSTITUTES ATTENDED
• Masters Certificate in Project Management – George Washington University – Washington DC 1998
• Network Administration Certificate – attended University of Missouri – St. Louis, Missouri 1992
• MIS – attended University of Nebraska – Omaha, Nebraska 1978
• Programming Technology Certificate – Control Data Institute at Saint Louis University – St. Louis 1973
• Attended numerous vendor/company technical computer hardware/software / Project / Management courses
PROFESSIONAL ORGANIZATIONS/COMMUNITY SERVICE
• Member – Metro St. Louis PMI chapter
• Member Wentzville Rotary International
• Past State President and member - Missouri JCI Senate
• Past 1st Vice Commander and member – American Legion Post 323
• Past President and member - St. Louis Junior Chamber of Commerce Foundation Board
• Past President and member - St. Louis Junior Chamber of Commerce
Military Status –VETERAN
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