The Ohio State University, Fisher College of Business
Master of Labor and Human Resources
Columbus, OH, Dec 2009
Pune University
Master of Business Administration, Finance & Human Resource Management,
Pune, India, June 2006
Bachelor of Science in Business/Commerce, Costing June 2003
PROJECT EXPERIENCE
Human Resource Information System - The Ohio State University: Analyzed the HRIS (PeopleAdmin) to understand the workflow and recommended that a optical character recognition system be implemented to support PeopleAdmin to make the application more user friendly
Recruitment & Selection Plan - Prologue, The Oncology CRO: Formulated KSAOs and recommended a three-tier recruitment & selection plan, encompassing; Initial, Substantive and Contingent assessment methods for the HR department.
INDUSTRY EXPERIENCE
The Ohio State University Columbus, OH
Student Assistant, Library HR
June 2008-to date
• Execute paperwork for new hires and enter them in PeopleSoft; assist the Human Resource Manager on special projects like Morale Building, Salary Increments and in research on continuous improvement projects within the Libraries.
WNS Global Services Ltd, a business process outsourcing company
Pune, India
Team Leader for an Accounts Payable function Feb 2007- Nov 2007
• Managed a team of 20 senior analysts, accountable for delivery of a business approximately worth $0.9 million in annual turnover.
• Managed leave planning, performance measurement & reviews, incentive planning, time billing and attrition; sales activities such as, sales presentations and client visits.
• Transitioned/ Migrated & reengineered the complete end to end process.
• Developed and formulated Service Level Agreements (SLA’s) and Key Performance Indicators (KPI’s), in alignment with the goals of the company.
• Formulated & implemented internal reporting systems for monitoring Service Level Agreements including productivity & quality.
• Developed strong partnerships with the end client and internal business units, to ensure smooth service delivery, in line with the SLA’s and KPI’s.
Steria India Ltd (Previously Xansa), an outsourcing & technology company
Acting Team Lead, Supplier Accounts
Pune, India
Sep 2005- Jan 2007
• Monitored internal process audits and process reviews for ensuring strict adherence to the process parameters / systems and built strong partnership with clients to ensure operational cohesion.
• Planned targets, monitored numbers and ensured achievement of overall targets on a daily, weekly and monthly basis. Conducted monthly employee reviews and managed leave planning.
• Conceptualized & developed need based training modules on Leadership & Business communication skills, etc.
ADDITIONAL INFORMATION
• Member, Graduate Human Resource Association, Fisher College of Business
• Volunteer, Fisher Serves, Fisher College of Business
• Member, Corporate Liaison & Student Representative Career Management Group, MBA, Pune University
- Conducted Market Surveys, studied hiring practices and identified training needs for fellow students.
- Managed branding activities like preparing corporate presentations, corporate brochure.
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