General Manager, Sales Manager, or PRoduction/ Project Manager.
ROBERT E LEHNER
Inverness, IL 60067
Senior Construction Management Professional with 18 years experience in
Sales, Business Development, Operations, Project Management and P&L whose personal philosophy and values inspire and lead others by providing success for all involved.
Core Professional Competencies
• Excellent business development and customer management skills
• Proven sales techniques, negotiation and closing skills
• Ability to establish customer rapport and build business relationships
• Assertive self-starter with a positive attitude and good work ethic
• Team player with high energy level; also ability to work independently
• Managing contracts, budgets, P&L, value engineering, and scheduling
• Approving payouts, determining the correctness of change orders and invoicing
• Comfortable making sound decisions in a timely manner
• Ability to hire, fire and train employees.
• Excellent verbal and written communication skills
• Substantial hands-on team and project management experience
• Effective managing multiple project simultaneously
Career Responsibilities
• Overseeing the direction of all sales activities including; yearly sales budgets, goal setting, performance review and monitoring, system development, bonus reviews, profit projections, sales initiatives
• Establishing sales goals, projects goals and then managing all project design and construction participants to meet or exceed client expectations relative to scope, quality, cost and schedule
• Managing project definitions and scopes with contracts, cost estimating, project budget cost analysis, project meetings, review of design document
• Closing Out Projects including punch list - final on-site inspection, certificate of substantial Completion, Certificate of Final Completion, Record of Documents, operations and maintenance manuals, occupancy permits, and close-out reports
• Ensuring the on time, within budget performance, attaining or exceeding profit margin goals, maintaining a safe work place
• Promoting and enhancing customer relationships and the company image
Work Experience
Tekton Builders, Inc. 1999 - Present
President/ General Manager/ Sales Executive
• Founded and operated profitable construction business with average annual sales of $1.2M
• Built highly visible remodeling business with $1.5M dollars in annual sales
• Billed $10M+ 8 years
• Managed an average gross profit margin of 40%
• Achieved nationally recognized design/build construction awards
• Managed team of sales and production employees
• Managed 28 various trade contractors on multiple projects.
• Oversaw compliance, legal, operational, contractual and administration issues
• Developed new programs involving proper sales techniques
• Implemented the QB accounting training program
• Hired and trained personal on the new production systems in the field
• Developed new Human Resources Policies and Employee Handbook
• Created new SBS Server and Network for all Company Computers
Durex Industries 08/1998 – 12/1999
Quality Assurance Manager
• Reduced turnaround time by 30% within the first year for implementing CAR’s
• Improved screening process for procurement reducing production down time by 40%
• Able to report to quality engineering group on problems in the field with products sold in USE, helping to improve reliability by 12%
• Reduced turnaround time for RMA’s by 50% within first year
Omron Electronics, Inc. 05/1992 – 05/1998
Quality and Service Supervisor
• Able to report to quality engineering group on problems in the field with products sold in USE, helping to improve reliability by 12%
• Reduced turnaround time for RMA’s by 50% within first year
MPC Products, Inc. 1983 – 1990
Quality Engineer
Education
Harper College, Palatine, IL
Ongoing BA, Business Administration and Management, 1992 - Present
Area of Concentration: Sales and Marketing
Professional Licenses/ Certifications and Associations
National Association of Remodelers Industry
• Served on the NARI Board of Directors since 2003
• Certified Remodeler Certification #3261
• Certified Kitchen and Bath Remodeler #21
Regional Member National Association Home Builders of Greater Chicago
• Regional Officer on Board of Directors since 2008
Regional Member National Kitchen and Bath Association
Technology
Advanced knowledge of MS Project, MS Office, MS Access, QuickBooks, ACT! Database, Microsoft SBS Server Software, and Network Setup qualified
Military Experience
Branch: US Navy Enlisted, Honorably Discharged after 4 Years of Service
Rank: Aviations Electronics – AE2
Area of Specialization: F-14 Aviation Electronics Systems
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