Demonstrated diverse background as result of managing various organizations, including overall company operations, financial underwriting and sales. Superb leadership ability with over 14 years in management, effectively communicating with people at every level within an organization, complimented by a strong customer focus. Developed and successfully executed plans for expansion, growth and transition of operations. Proven strategic, analytical and perceptive thinking, with ability to view problems from multiple perspectives and evaluate viability of alternative solutions.
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PROFESSIONAL EXPERIENCE
Thielen Construction, Inc. – Nashville, TN 2000 – Present
President
• Started a construction company, beginning with a $900,000+ commercial project in downtown Nashville.
• Expanded operations to include construction of residential houses, achieving over
$800,000 in annual sales.
• Raised $600,000 capital in 2004 and increased base of company operations to successfully include residential land development of seven acre tract complete with roads, water and sewer infrastructure.
• Demonstrated tenacity to accomplish tasks, as reflected in working with engineers, city/state regulatory agencies and surveyors to obtain approval for subdivision within a six month period.
• Respected and recognized within all facets of construction industry, including regulatory oversight, for business integrity and quality of work.
Lighthouse Ministries – Nashville, TN 1999 – 2000
Minister
Office Max, Inc. – Nashville, TN 1998 – 1999
Store Manager
Responsible for personnel management, operations and profitability of store with an annual revenue of 5.2 million. Recognized by upper management for rehabilitating problem store within five months.
Food Lion – Fayetteville, NC and Nashville, TN 1996 – 1998
Assistant Manager
After 8 months as Assistant Manager, was transferred to the Nashville area and quickly moved into a managerial role.
• Utilized by management as a troubleshooter for stores not performing; implemented changes to meet the company standards for revenue, customer service and employee performance.
Jace N. Thielen – Resume Page 2
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• Considered a fair, consistent and approachable manager, with clear expectations regarding productivity, quality and customer service.
• Recognized effective interpersonal skills, resulting in ability to come along side current management and employees within a store and facilitate needed change, as seen in three stores.
Crump Financial Services – Nashville, TN 1995 – 1996
Broker/Underwriter – Fidelity/Surety Bonds
Worked with brokers, both domestically and in London, for international placement of accounts in Fidelity and Surety Bond market.
Miller Whiteside – Nashville, TN 1994 – 1995
Custom Cabinet Company
Worked on interim basis, assisting in various capacities in the production of cabinets.
New York Life Insurance - Nashville, TN 1993 – 1994
Insurance Agent
Obtained Health/Life Insurance license and worked for straight commission selling life and health insurance. Cold calls from leads, targeting both individual and small business accounts.
St. Paul Fire & Marine Insurance – Bloomington, IL 1985 – 1991
Field Supervisor – Fidelity/Surety Bonds
After completing company training program, assigned to territory as Field Supervisor, specializing in Fidelity and Surety Bonds. Responsible for new business production working through independent agents. Office location was closed by company in 1991.
• Increased business by 26% annually in an industry that remained relatively flat in overall growth.
• Maintained a loss ratio that was less than 1% versus industry average of 28%.
• Demonstrated interpersonal skills required to interview executive level management to understand all aspects of their business operations.
• Conducted detailed analysis of companies to determine financial exposure on third
party guarantees.
EDUCATION/PROFESSIONAL DEVELOPMENT
Illinois State University – Normal, IL
Bachelor of Science – Finance 1985
Productivity Point International – Cedar Rapids, IA
Completed: Certified Microsoft Systems Engineer Training 2000
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