To obtain a challenging mid-level position that will enhance my current skills and enable me to grow with the company.
EDUCATION
McKinley Technical High School, Washington, DC, June 1989
PTC Career Institute - September 1994
SKILLS AND ACCOMPLISHMENTS
Carpet/VCT/Installation
Carpet Repair/Cleaning
Upholstery Cleaning
Water Restoration (Certified)
Associate of the Month (Home Depot) June 2006
Forklift License
PROFESSIONAL EXPERIENCE
The Architect of the Capitol, Washington, D.C., January 2009–Present (Temp Position), Carpet Installer
Replaced/installed carpet in Senator’s offices
Measured offices to obtain correct amount of carpet needed for installation
Assisted other carpet installers as needed
Repaired carpet in several offices
Completed other duties as assigned
Peacemakers, Inc., Gaithersburg, MD, July 2007-December 2008, Carpet Repair Technician
Use of personal vehicle to travel to over 100 miles each day to job sites
Exemplified excellent customer service
nstalled new carpet in new homes throughout the DC Metro area(upon builder’s request)
Repaired carpet per customers’ and/or builders’ request
Assisted other carpet technicians as needed
The Architect of the Capitol, Washington, D.C., January 2007–April 2007 (Temp Position), Carpet Installer
Replaced/installed carpet in Senator’s offices
Measured offices to obtain correct amount of carpet needed for installation
Assisted other carpet installers as needed
Repaired carpet in several offices
Completed other duties as assigned
Home Depot, Washington, D.C., March 2006 – December 2007 Sales Associate/Flooring and Wall Department
Assists customers with do-it-yourself home flooring projects
Measure and cut amount of carpet, ceramic tile, or hardwood flooring needed per customers request
Data entry of special orders per customers’ request
Maintains neat order of department aisles
Delivered carpet/tile to customers upon request
Operated forklift
Maintained cleanliness of aisles in Flooring and Wall Department
ServPro, Northern Virginia, September 2001 – March 2005 Crew Chief/Restoration Specialist
Served as Crew Chief to follow-up on customer calls placed to main office
Provided customers with estimate of work to be performed for fire or water restoration
Demonstrated exemplary customer service
Cleaned/repaired carpet
Cleaned upholstery when needed
Carpet Installation
Removed mold upon customer’s request
Supervised staff
ServPro, Bethesda/Potomac, Maryland, February 1997– September 2001 Lead Crew Chief/Restoration Specialist
Provided assistance to managers/office staff
Handled service referrals from customers
Provided customers with fair and accurate estimate of work to be performed
Carpet Installation
Cleaned/repaired or replaced carpet due to water/fire damage
REFERENCES ARE AVAILABLE UPON REQUEST
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