General or sales management position within the contracting or home improvement industry.
ALAN CRAIG
1449 Deer Creek Drive •Englewood, FL 34223 •717-891-1060• A highly experienced General Sales Manager who has demonstrated the ability to lead diverse teams of professionals to new levels of success in highly competitive industries, cutting-edge markets, and fast-paced environments. Strong technical and business qualifications with an impressive track record of more than 15 years of hands-on experience in sales, strategic planning, business unit development, project and product management. Proven ability to successfully analyze an organization's critical business requirements, identify deficiencies and potential opportunities, and develop innovative and cost-effective solutions for enhancing competitiveness, increasing revenues, and improving customer service offerings.
RECENT ACCOMPLISHMENTS
RENEWAL BY ANDERSEN (THE CUSTOM WIDOW AND DOOR REPLACEMENT DIVISION OF ANDERSEN WINDOWS)
• Successfully oversaw the start-up and development of this custom window and door replacement company.
• Personally supervised the initial build out, recruited, hired, trained the internal staff, the sales staff and the installation staff.
• Spearheaded the annual growth by more than 30% of the budget for the past two years.
• Enhanced the public image and recognition of the firm' name within the business community, community outreach, and aggressive networking.
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PROFESSIONAL EXPERIENCE
RENEWAL BY ANDERSEN, Baltimore, Maryland
2002 - 2008
Branch General Manager
• Responsible for starting and growing this profitable branch from the ground up resulting in an 8% retail trading profit.
• Oversee the strategic management and operational oversight of the company's local business operations, maintained all categories of operating costs, and gained greater profitability.
• Interface with subcontractors and local suppliers to develop and maintain operational efficiencies and improving profitability.
• Acted as both General Manager and Sales Manager. Recruited, trained, mentored and coached a successful sales team of sales professionals.
• Consistently maintained Homeowner Satisfaction scores in the eighty percentile range, with a low of 79% and a high of 86% on an annual basis.
• Received annual performance bonus for attaining the maximum of 30% over operating budget.
• Received the annual branch award for the highest percentage of Retail Operation Profit of all the branches for past two years.
FOX POOL CORPORATION, York, Pennsylvania
1993 - 2002
Southeast Regional Manager / Product Manager (1/1998 to 6/2002)
â€¢ï€ Responsible for dealer sales in Southeast and Mid-Atlantic states.
â€¢ï€ Supervision, training and mentoring of area sales managers and dealers.
â€¢ï€ Budget and quota attainment.
â€¢ï€ Marketing programs, sales literature and video production.
â€¢ï€ Dealer seminar planning and implementation.
â€¢ï€ Trade show organization and implementation.
â€¢ï€ Installation training for new dealers.
â€¢ï€ Product design, testing and production.
â€¢ï€ Patents and trademarks.
â€¢ï€ Company's expert witness in product liability lawsuits.
Northeast regional Manager / Product Manager ï€ ï€¨1/1993 to 12/1997)
â€¢ï€ Responsible for dealer sales in Northeast states.
â€¢ï€ Supervision,training and mentoring of area sales managers and dealers.
â€¢ï€ Marketing programs, sales literature and video production.
â€¢ï€ Dealer sales seminar planning and implementation.
â€¢ï€ Trade show organization and implementation.
â€¢ï€ Installation training for new dealers.
â€¢ï€ Product design, testing and production
EDUCATION
Bachelor of Science Business Administration
SOUTHEAST MISSOURI STATE UNIVERSITY Cape Girardeau, Missouri
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