J. THOMAS LIGHT
3748 Exuma Way
Naples, FL 34119
Phone: 239.597.3814
Email: jthomaslight[at]msn.com
CAREER SYNOPSIS
Extensive experience in the day-to-day management, direction, and planning for the health and benefit programs for a county government, including all communications related to the programs. Supervises and maintains relationships with benefits consultants, vendors, and all external providers. Developed and supervised early retirement buyout plan to prevent layoffs.
JOB HISTORY
JAN 2008 – Present
Lee County Board of County Commissioners, Ft. Myers FL
Employee Benefits Manager
Responsible for administering benefit plans including monitoring, analyzing and researching utilization experience and trends, and developing recommendations for plan revisions as appropriate; monitor legislative and legal actions which may impact plans; modify plan design or contracts as appropriate; monitor all plans for compliance with pertinent laws, regulations and plan design. Manage, develop and administer all aspects of the benefits function from a strategic and tactical perspective. Assess the benefits plans to determine recommendations regarding cost containment and program enhancements. Some additional responsibilities are as follows:
-Responsible for annual budget of $60 million
-Assist employees with service needs and respond to service requests
-Provide assistance with the underwriting/marketing process to ensure timely delivery of renewal information. This includes
initial census requests and underwriting information, processing quotations and proposals
-Coordinate benefit plan implementation and/or renewals
-Provide assistance with database input of renewal maintains files and provides assistance with online systems
-Assign staff special projects
-Conduct presentations for employees and staff
-Assists with and coordinates benefit plan choice, renewal, and implementation.
-Functions as the primary liaison between consultants, agent(s) and carriers to develop and maintain relationships.
-Supervises a staff of seven providing guidance, assistance, and support for performance of their job duties.
-Monitors and assists with benefit inquiries, complaints, and issue resolution to ensure quality customer service.
-Assures compliance with all applicable state, federal, and regulatory laws. Reviews and analyzes changes to laws pertaining
to benefits, and reports necessary or suggested changes to management.
MAR 2006 – DEC 2007
Willis of Florida, Tampa, FL
Employee Benefits Account Manager
Responsible for administering multiple benefit plans including monitoring, analyzing and researching utilization experience and trends, and developing recommendations for plan revisions as appropriate; monitor legislative and legal actions which may impact plans; modify plan design or contracts as appropriate; monitor all plans for compliance with pertinent laws, regulations and plan design. Manage, develop and administer all aspects of the benefits function from a strategic and tactical perspective. Assess the benefits plans to determine recommendations regarding cost containment and program enhancements. Some additional responsibilities are as follows:
-Assist clients with service needs and respond to service requests
-Provide assistance with the underwriting/marketing process to ensure timely client delivery of renewal and marketing
information. This includes initial census requests and underwriting information, processing quotations and proposals
-Market new business and perform all actions related to customers and companies in an efficient manner
-Coordinate client benefit plan implementation and/or renewals
-Provide assistance with database input of renewal and new business information; maintains files and provides assistance
with online client systems
-Assist the Producers with special projects
-Conduct client presentations in absence of Producer
-Assists with and coordinates benefit plan choice, renewal, and implementation.
-Functions as the primary liaison between consultants, agent(s) and carriers to develop and maintain relationships.
-Supervises the Account Managers providing guidance, assistance, and support for performance of their job duties.
-Monitors and assists with benefit inquiries, complaints, and issue resolution to ensure quality customer service.
-Assures compliance with all applicable state, federal, and regulatory laws. Reviews and analyzes changes to laws pertaining
to benefits, and reports necessary or suggested changes to management.
JAN 1989 – JAN 2006
Mid-Atlantic Administrators, Inc., Columbia, SC
Vice President of Operations
Led and oversaw the operation of the Third Party Administration Employee Benefits Department to assure operating efficiency was achieved and maintained, including Group Consulting, Benefits Administration, Claims Processing and Marketing. Responsible for the creation, implementation, updates and changes to all Clients Employee Benefit Plans. Other duties included recruitment, staffing, team structure, compensation, job descriptions, performance development, training initiatives, recognition and team building. Worked closely with pertinent CFOs and HR Management Teams to determine employer goals and objectives. Worked closely with agents/brokers to evaluate and facilitate book of business. Responsible for overseeing development of new business based on annual goals. Attended sales calls with producers. Met regularly with producers, team and clients to ensure consistency, discuss needs for growth and efficiency, and plans for future direction. Assisted producers and team leaders in developing strategies relative to specific accounts. Responsible for development and execution of new products, services, client surveys and third party partnerships. Maintained current knowledge and understanding of developments in employee benefits and HR industries. Partnered with other lines of business (Property Casualty, Personal Lines, Bonds on shared initiatives and common activities. Performed other duties of a related nature as required. Supervised ten employees. Monitored compliance with COBRA, HIPAA, ERISA and FMLA.
JUN 1969 – DEC 1989
U.S. Navy
Aviator (F-14)
EDUCATION
University of North Carolina
B.S. Economics
SKILLS
- Eighteen years supervisory experience
- Proficient in Microsoft Word, Excel, Publisher, Power Point
-Excellent verbal and written communication skills
- Ability to conduct group presentations
- Strong interpersonal, written and communication skills.
-Knowledge of benefit laws and regulations.
- Ability to plan, analyze and resolve issues.
-Florida Life, Health Variable Annuities License.
-Developed an early retirement buy out for a county with 4,000 employees
-Experienced with retiree health plans including the Retiree Drug Subsidy and OPEB GASB.
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