Business Development, Client Services and Multi-Site Management professional with fifteen + years of experience utilizing time tested, "bottom-up" professional skills. Background reflects strengths in launching new products and services, establishing and growing a loyal customer base and turning underachieving territories into highly profitable business enterprises within extremely competitive markets. Displays professionalism, integrity and confidence as a front-line corporate representative. Qualified to present, negotiate and secure contracts with large revenue producing accounts. Maintains quality long term business relationships.
Management and Communication Skills
• Decisive Leadership, Persuasive Communicator
• Business and Account Development
• Turnaround Expansion Strategies • Organization Needs Assessment/Analysis
• Site Assessment and Remediation • Productivity/Performance Improvement
Summary of Accomplishments
•Recognized and grew new business equity portfolio market into 25% of division total income.
•Directed cross-functional service teams to refresh product line, increasing sales by 35%.
•Maintained hands-on responsibility for cold calling to initiate and develop new business and grow accounts.
•Planned and implemented targeted sales activities to build and maintain business, emphasizing value-added services in a market dominated by well-capitalized competitors.
•Introduced a successful program, focusing on customer service, support and satisfaction.
•Developed reputation for quality work and efficient project management.
Professional Experience
Director of National Markets 2006 to 2008
Marketing Director Southern Region 1998 to 2005
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Education
B.A., Real Estate and Urban Land Studies
Georgia State University, Atlanta, Georgia
Architecture
University of Florida, Gainesville, Florida
Past Professional Association Affiliations
•ICSC - International Council of Shopping Centers
•NAIOP - National Association of Office and Industrial Properties
•NAREIT - National Association of Real Estate Investment Trusts
•NAA - National Apartment Association (Board of Directors Houston Apartment Association)
•ARDA - American Resort Development Association
•ULI - Urban Land Institute
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