Dynamic Business Development and Operations Leader with over 17 years of experience with a record of success developing client relations through effective communications that expands existing accounts and creates new markets, consistently increasing the profitability of the organization. A bilingual leader recognized for creative thinking, effective problem solving, outstanding relationship-building skills with customers and team members and extensive understanding and appreciation of multi-cultural business approaches and perspectives. Proactive in a fast-paced business environment with ability to grasp complex concepts quickly.
CORE STRENGHTS
Business Development • Project Management • Implementation • Cost Reduction • Procedure Development
Start-up Operations • Client Relation • Customer Service • Strategic Planning • Training and Development Mechanical Engineering • Budget Management • Contract Negotiations • Strategic Purchasing
LICENSES AND CERTIFICATIONS
Commercial Diver • Nondestructive Testing Technician Level I & II • HAZMAT/Nuclear Diver
Decompression Chamber Operations • First Responder • First Aid and CPR • Lifeguard
PROFESSIONAL EXPERIENCE
ER COLLISION CENTER, INC., Hialeah, FL 2006- 08/2009
General Manager
Guide the daily operations of this collision repair facility in a highly competitive area. Assess damages and discuss claims with all auto insurance companies and negotiate prices with vendors and part suppliers. Develop and manage the budget. Ensure strict compliance with all regulations mandated by bodies including DERM, DMV and the State, County and City’s Fire, Police and Code Compliance departments. Direct the efforts of four technicians and six full time employees to guarantee insurance companies and customers’ satisfaction.
Key Achievements:
• Developed the negotiation strategy to acquire the business and business site.
• Dramatically improved the value of the business site by initiating and completing numerous improvements in the property with a direct impact on regulatory compliance, cost efficient operations and sustainable growth in business value.
• Increased annual revenues from $100,000 to over $275,000 through the execution of new marketing, sales and operations strategies.
• Saved more than $60,000 annually in operations costs by eliminating outside service vendors and contractors and replacing them with a more reliable in-house staff and equipment.
• Provided additional cost savings by automating back office operations including accounting, account payable and receivable, regulatory reporting and bookkeeping.
RBL INVESTMENTS, INC., Hialeah, FL 2003-2006
President/Owner
Developed the negotiation strategy for the acquisition of Real Estate residential properties. Supervised the improvements performed on such properties. Developed the marketing and sales strategies. Negotiated prices, materials and services with contractors and sub-contractors. Participated on numerous seminars and investors association meetings.
Key Achievements:
• Personally created and developed a Real Estate investment business that produced revenues exceeding $250,000.
RAINER ARBELO PAGE TWO
FIRESTOP SPECIALTIES, INC., Miami, FL 1999-2003
Operations Manager – Fireproofing Division
Personally championed and developed the fireproofing operations to increase revenue. Performed estimates and negotiated sales contracts with Government entities and Developers at all levels. Directed all office and field operations and supervised field personnel to ensure strict compliance with all regulations and construction codes. Managed payroll, billing, budget, inventory, and acquisition of materials, parts and equipments. Successfully promoted both the present and future growth of the organization by personally recruiting, training and motivating personnel while developing and delivering the organization’s training to all new technicians.
Key Achievements:
• Jumped company’s revenue from $4M to $7M.
• Positioned the company as one of the top fireproofing contractors in South Florida.
• Saved the company more than $100,000 in operations costs by improving the technical knowledge and safety awareness of all field personnel and delivering a higher quality product and service.
• Managed several overseas operations.
UNDERWATER ENGINEERING, INC., St. Lucie, FL. 1999
Commercial Diver
Hired as an experienced commercial diver to provide services for the power generation industry such as inspection, maintenance, salvage, installation and removal of underwater structures, power lines, cables, etc.
Key Achievements:
• Performed all major maintenance operations of nuclear power plants and fossil fuel power plants for F.P & L., the largest power company in the south east region of the United States.
AQUATICA, INC., New Orleans, LA 1998-1999
Tender/Commercial Diver
Hired as a commercial diver to provide services for the oilfield industry inland and offshore such as inspection, maintenance, salvage, installation and removal of oilfield underwater structures, pipelines, etc.
Key Achievements:
• Participated in several structure inspection projects for all the major oil companies.
FIRESTOP SPECIALTIES, INC., Miami, FL 1995-1997
Operations Supervisor – Firestopping Division
Directed all field operations and supervised field personnel to ensure strict compliance with all regulations and construction codes. Managed payroll, inventory and quality control. Performed as company representative with customers and city’s inspectors.
Key Achievements:
• Played a key role in the improvement of quality of services provided by the company.
• Implemented an inspection program that saved considerably by reducing payroll expenses and material waste.
MILITARY CONSTRUCTION CENTER OF HAVANA, Havana, Cuba 1992-1995
Lead Mechanical Engineer – Heavy Equipment and Cranes Central Repair Facility
Developed and supervised all repairs and scheduled maintenance operations for all heavy equipment and crane fleet of the center. Managed budget, formulated its strategic planning and provided professional assistance to other repair facilities as required. Directed the efforts of over thirty mechanics and apprentices while providing all necessary in house training. Key Achievements:
• Played a key role in the development and implementation of fuel efficiency techniques for internal combustion engines that improved considerably the fuel consumption of the fleet. Recognized by the Government for the achievements.
EDUCATION
B.S., Mechanical Engineering, Higher Polytechnic Institute J. A. E. Havana, Cuba 1987-1992
LANGUAGES
Fluent in English and Spanish.
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