I have been a Director/Regional Supervisor/and Consultant. I have dealt with employee relations, paryoll, benefits, WC, OSHA, Union, and Non-Union, all labor laws, resolving issues, people person, with a sense of humor. Looking to be involved with a strong organization, where I can be a part of the success of the business. Willing to relocate and travel.
CHARLOTTE M. DICKEN
11394 5th Avenue, Hesperia, CA 92345
Home: (760) 244-1342 Cell: (760) 217-2584
OBJECTIVE: To seek employment where I can utilize my Human Resource and Accounting skills to benefit the employer, at the same time, experiencing career growth and challenges.
EXPERIENCE:
Director of Human Resources Consultant Dec 2008-Feb2009
Hazel Hawkins Memorial Hospital, Hollister, CA
• Work directly with three separate Unions resolving immediate issues
• Intensive hiring to fill needed positions
• JCAHO preparation
• Initiate new forms of recordkeeping to become more organized
• Consulting
• Maintaining the department in the absence for the current Director
• Reviewing and Updating Policies and Procedures
• Making sure compliance with all State and Federal Regulations
• Assignment Contracted until January 31, 2009
Director of Human Resources
Window-Logic Corporation, Banning, CA July2005 –Dec2008
• All phases of Human Resources (e.g. employment/placement/retention, evaluation, development/training, employee benefits, compensation, employee relations, safety and EEO compliance, WC, FMLA, PFL, all regulatory laws,(State and Federal),
• I-9, Affirmative action, Union contracts, Open enrollment for insurance, Return to work programs
• Maintain five different companies working at the Corporate Level
• Ensure quality operations of human resources processes and staff
• Build and enhance organization capabilities
• Educate managers and employees on HR policies, plans, programs, practices
• Emphasis on recruitment and retention
• Worked with contract negotiations with the Union
• Multi-state experience NV, WA, AZ, TX
• Maintain all P&P administration and Benefits
• Process payroll for Corporate employees
• Handle grievances and employee issues in Union and Non-Union environment
Director of Human Resources
Victor Valley Community Hospital, Victorville, CA Sept. 2003-July 2005
• Recruiting and Retention for all departments
• Director of Human Resources, work closely with Board of Directors, Physicians, CNE and CEO. Furnish reports, do analyses, make key decisions relating to the operation. Oversee: Staff of 3 FTE’s also, Marketing, Education, Volunteers, and Infection Control. Over 650 employees.
• Handle all legal issues including WC, Unemployment, and Grievances
• Participate on Executive Management Team
• Give input concerning the Strategic Planning for the hospital
• Benefits Administration
• Recruiting/Retention
• (9) Nine years total experience in the field of Human Resources
• Knowledgeable of all labor laws, and standards
• FMLA. WC, Unemployment, ADA, Title VII, LOA, SDI, HIPAA
Director of Human Resources
Barstow Community Hospital, Barstow, California March 2000-Sept. 2003
• Develop, implement and coordinate policies and programs to ensure legal compliance, fairness and consistency in the areas of employment, and employee benefits.
• Employee relations, counseling, handling, grievances, investigations
• Retention and recruiting using unique ideas and practices
• Relate to and inspire confidence in employees at every level within the organization.
• Comprehensive understanding off employment laws both Federal and State.
• Worker’s Compensation policies and procedures, OSHA regulations
• Joint Commission, HIPAA requirements, Competencies
Payroll Coordinator/Accounting March 2000
Barstow Community Hospital
• Bi-weekly payroll for 280 employees
• HRIS , AS400 data base
• Payroll analysis and reports produced for Corporate
• Address any discrepancies
• Process garnishments
• All tax calculations, quarterly, annually and W2
• Kronos Timekeeper System maintenance, editing, 6 time clocks
• Assisted in AP
• Bank Reconciliation’s
• GL balancing and entries, monthly accruals
Accounts Payable Clerk/Payroll Processor/Fixed Assets
Apex Bulk Commodities 1998-2000
• Processed AP, dealt with various vendors
• Was placed in charge of all Fixed Assets
• Promoted to Payroll Processing
• Calculated manual time cards
Payroll Manager
Borden Foodservice 1990- 1996
• Processed payroll for manufacturing plant 650+ employees
• Converted to several different software, including ADP, Collier Jackson, Cyma, AS400
• Maintained data base for payroll and Kronos timekeeper systems
• All taxes and W2 processed in-house
• Originally did AP and Payroll until volume of company increased
Eastern Regional Personnel Supervisor
Kmart Corporation Hagerstown, MD 11/80-10/86
• Muli-state experience, PA, MD, Washington, Virginia
• All hiring, interviewing, training, orientation
• Disciplinary actions, and terminations
• Trouble shooting all Kmart stores in the Eastern Region
• Opened stores/Closed units
• Worked directly with store managers in the operations of stores
• Budgeting, Merchandising, Employee Relations
• Scheduling, timecard calculations, employee relations
EDUCATION:
Carnegie Mellon University (Art)
BS in Human Resource Management Barstow College
Chapman University ( PHR)
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