To apply Lean principles to any operation in order to eliminate waste, improve safety and quality, and therefore improve the organization's overall performance.
Michael R. Felten
Summary
Business professional with a strong leadership background in Manufacturing, Distribution, and Assembly. Proven record in team building, safety, Lean Management, problem solving, quality system management, HR concepts and employee development. Results achieved through experience, knowledge, training, dedication, loyalty, self-motivation, creativity, organizational skills and a superior work ethic.
Experience
XPAC, Yorkville, IL.
September 2008 – Present
A privately held third-party provider of assembly / logistics services for major OEM operations.
Assistant Division Manager
ï‚Ÿ Manage operations of a 120,000 SF multi-shift assembly plant.
ï‚Ÿ Direct the activities of a staff of 130+ people.
ï‚Ÿ Working as a team, implementing Lean Mfg. practices, tools, and philosophies throughout the operation.
ï‚Ÿ Lead the Division safety effort.
ï‚Ÿ Ensure ISO 9001:2008 compliance of the Division.
ï‚Ÿ Directly manage quality with our largest client.
Shamrock Specialty Packaging, Elgin IL, El Paso TX.
January 2008 – September 2008
A privately held manufacturer and distributor of custom packaging materials and solutions.
General Manager
ï‚Ÿ Successfully led move of a warehouse / manufacturing facility / office from Aurora, IL, to Elgin, IL.
ï‚Ÿ Managed operations during a major owner / partnership transition
ï‚Ÿ Eliminated non-value-adding steps and reduced costs in both Elgin and El Paso facilities through application of Lean and ISO 9001:2000 principles
ï‚Ÿ Working with company president, sourced and opened manufacturing plant in Juarez, Mexico
ï‚Ÿ Overhauled all purchasing functions, adding structure and well-defined processes
Surface Guard, Inc., Aurora, Illinois
March 2003 – October 2007
A privately held manufacturer of printed, coated and converted films and papers used for packaging and surface protection.
Project Manager / Management Representative
ï‚Ÿ Successfully led organization through ISO 9001:2000 implementation and certification
ï‚Ÿ Led implementation of company-wide safety process, achieving first accident-free year in 2005
ï‚Ÿ Successor to owner-partner in management of manufacturing
ï‚Ÿ Purchased / maintained inventory of raw materials as well as all packaging and shipping supplies
ï‚Ÿ ERP system selection and implementation team, power user
ï‚Ÿ Internal consultant on quality, safety, Lean Mfg., process improvement, training and employee development
Hanchett Paper Company, Aurora, Illinois
1977 - 2003
A family owned distributor and converter of industrial packaging materials and equipment with 200 employees located in 5 Midwestern states.
Plant Manager, Hanchett Paper DBA “Shorr Packaging†(2001 - 2003)
ï‚Ÿ Working with a team, successfully implemented PeopleSoft 8.0 ERP system.
ï‚Ÿ Efficiently managed 2 shift 120,000 SF corporate HQ / distribution hub and converting operation.
ï‚Ÿ Effectively managed logistics - dedicated fleet of union drivers, purchased transportation and third-party services.
ï‚Ÿ While volume had increased 11%...
 Achieved a 30% reduction in inventory investment while improving service level by 4% through application of APICS principles on inventory management.
 Recordable injuries were virtually eliminated with implementation of safety programs
 Shipping errors were cut by 30% through root-cause analysis and quality concepts
 Lead times on value-added items was reduced by 50% through Lean Mfg. principles
 All with 30% fewer people.
ï‚Ÿ Successfully managed a 24-hour state-of-the-art converting plant.
ï‚Ÿ Significantly improved output, attendance, order accuracy, safety, and employee morale.
ï‚Ÿ Through application of Lean Manufacturing principles, productivity was increased by 54%, lead times were cut in half while labor costs were reduced by 15%.
ï‚Ÿ Errors were reduced from nearly 2% to .004% of line items shipped through root-cause analysis.
ï‚Ÿ Developed safety program that reduced recordable injuries by more than 50% in the first year.
ï‚Ÿ Reduced raw material inventory by 70% through APICS principles while actually improving customer service and productivity levels.
ï‚Ÿ Key person in planning, construction of and move into a new 140,000 SF manufacturing facility.
ï‚Ÿ Effectively managed Customer Service during a 6 month transitional period.
ï‚Ÿ Managed entire Warehouse operations, improved safety, productivity, and employee morale.
ï‚Ÿ Successfully implemented next-day delivery, which significantly increased sales.
ï‚Ÿ Directed the move of the entire operation to a newly constructed 120,000 SF distribution facility, and played a key role in the design and construction.
ï‚Ÿ Implemented change from asset-based five-truck fleet to six leased tractor-trailers, improving service range, reliability, safety, driver morale and overall efficiencies while lowering costs.
Warehouse / Machine Operator, The Odman Corporation and Shorr Packaging Corp. (1977 - 1980)
Education / Training / Certifications
ï‚Ÿ Certified Internal Lead Auditor (ISO 9001:2000)
 Certified in “8D†method of problem-solving (Root Cause Analysis)
ï‚Ÿ Member of American Society for Quality (ASQ)
ï‚Ÿ Current Vice-President, Valley Industrial Safety Association (VISA)
ï‚Ÿ Former member of APICS - 80% completion of their CPIM certification with 3.85 GPA.
ï‚Ÿ Completed 18 week course in Principles of Lean Manufacturing through University of Kentucky.
ï‚Ÿ College of DuPage - Freight Rating, Traffic / Routing, Warehouse and Distribution Management.
ï‚Ÿ Waubonsee Community College - Basic Electronics, Fundamentals of Industrial Electronics and Automotive Mechanics Fundamentals.
ï‚Ÿ Certificate: Substance Abuse in the Workplace
 Circadian Technologies Shiftwork Solutions – entire series
 The Accounting Game – entire series
ï‚Ÿ The Art of Vendor Negotiations
ï‚Ÿ Principles of Ergonomics
ï‚Ÿ First Aid, blood-borne pathogens, and fire extinguisher certification
 Valley Industrials’ “Seven Seminars for Supervisors†program
ï‚Ÿ The Art of Delegation
ï‚Ÿ Set-up Reduction Certification (SMED)
ï‚Ÿ Spanish as a Second Language
ï‚Ÿ Statistical Process Control Workout
ï‚Ÿ Factory Trained on field repair of various packaging equipment
ï‚Ÿ Valid commercial drivers license (CDL- A) with road experience
ï‚Ÿ Qualified OSHA-compliant trainer on most all material handling equipment.
ï‚Ÿ OSHA 20 hour card and experienced as corporate safety and compliance advisor.
ï‚Ÿ Certificate: Six Sigma / Total Quality Applications through Waubonsee Community College
+ Numerous other seminars, conferences, and classes.
Software Systems Proficiency
Microsoft Office – Proficient in Word, Excel, Outlook, Visio, Power Point, and Access, PeopleSoft, Sage Business Works, and Infor / Visual ERP / systems.
References are available upon request.
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