Looking to get back in to construction project management after working in IT for the last year.
MARC R. ARMITAGE
204 Jefferson Avenue • Downingtown, Pennsylvania 19335
703-785-5134 • MarcArmitage[at]gmail.com
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STRENGTHS:
• Adept leader, creative and financially savvy manager with a proven track record of successfully starting and growing small businesses. Experience impacting visibility, profitability and performance of .com, IT services, and real estate development ventures.
• Strong learning potential with the ability to grasp new processes, tools and technologies with ease.
• Analytical abilities, self motivated with good interpersonal skills and desire to excel, a hardworking and
versatile team player.
• Highly organized with the ability to manage multiple projects and meet deadlines, comfortable in a high
intensity and challenging work environment.
Areas of Expertise: Quality Assurance Software Engineering • ITIL v3 Foundations Certified • Project Management • Product Development and Design • Business/Product Analysis • Inside/Outside Sales • Strategic Planning • Policy/Procedure Development • Account Acquisition/Expansion • Account Management/Retention • Inventory Control • Consulting • Web-Based Marketing • Permit Processing
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EDUCATION:
Virginia Tech, Pamplin School of Business, Blacksburg, Virginia
Bachelor of Science in Business Management
Concentration on Entrepreneurship, Innovation and Technology
Relevant Coursework: Management Theory and Leadership Practice • Organization Behavior • Ethical Leadership and Corporate Social Responsibility • E-Management Concepts & Skills • Human Resource Management • Productivity and Quality Leadership • Business Policy and Strategy • Innovation, Technology, and Entrepreneurial Leadership • Applied Small Business Consulting • Production & Operations Management
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PROFESSIONAL EXPERIENCE:
NAVTEQ CORPORATION, Wayne PA August 2008 – September 2009
NAVTEQ is the leading provider of digital maps and traffic information.
Quality Assurance Engineer
• Quality Engineer with Quality Assurance, Process Improvement, and Process Audit knowledge to develop, modify, apply and maintain standards for quality operating methods, processes, systems and procedures.
• Ability to work closely with program management and development personnel to create operating plans to ensure implementation of the quality programs according to project, process and contract requirements and objectives.
• Familiar with the following BSA functions: Functional Specifications and Impact Matrices, Requirement Matrices, Use Cases, including documented workflows, screen prototypes and user/interface designs to communicate planned system functionality and implementation processes to the business and development
• Create written documentation to capture business and functional requirements, and work closely with Product Management to manage any required changes in scope.
• Review software design, change specifications, and plans against contractual and/or process requirements.
• Perform verification of software requirement allocations, traceability, and testability.
• Report quality related status, findings, and concerns to the Program Manager.
• Formulate all necessary documentation for the QA life cycle including: QA estimates, Test Plans, Test Scripts, Verification Plans, Status Updates, Test Results.
• Create and maintain strong relationships with Development, IT Ops, Project Managers, DBA’s, and Product Managers to improve communication amongst the different working teams.
Software Tested: Traffic.com • Navteq.com • TIMS (Traffic Incident Management System) • Map Reporter • Samsung Navigate Viaa Portal • Rest • M-Spatial, Map TP and DeCarta Maps • RedDot • ILAP/BLAP (Interactive/Broadcast Location Advertising Platform) • WAP (Wireless Application Protocol)
PRO MEDIA CONSULTING, LLC, Washington, DC January 2007-August 2008
Pro Media is a web-based store where customers choose from paint products and accessories to build a media or theater room with High Definition clarity. (www.paintonscreen.com)
Chief Operating Officer
• Overseeing the day-to-day operations.
• Managed 3 employees; an international sales and manufacturing manager, secretary and customer service representative to effectively serve customers and represent products.
• Oversee the company’s finances and inventory.
Key Highlights:
• Successfully created a profitable online store with $200,000/year in revenue.
• Grew sales from 3 orders per week to 30 per week within 18 months, realizing a 900% increase in shipped orders.
• Implemented a maximum 48 hour processing window, ensuring products were shipped quickly.
• Created product label and packaging design
• Put into practice the ability for customers to interact with a live representative versus via the Web.
MJM CONSTRUCTION, LLC, Washington, DC February 2005-June 2008
A residential and commercial general contracting firm
Owner/Project Coordinator
• Specialized in home automation, “smart homes,†offering touch-panel control of all audio, video, lighting, shades and blinds, doors, gates, pool, spa, security and surveillance equipment.
• Managed all of the company’s finances , accounting and operations.
• Performed estimates, budgets, forecasts and tracked the overall financial performance for all projects.
• Tracked all aspects of daily project progression using Microsoft Project.
Key Highlights:
• Started up a successful contracting company exceeding $1.2 million in net revenue
• Hired and managed all employees and subcontractors
• Managed all technical applications for maintaining a profitable general contracting firm.
DR Horton Inc. June 2004-February 2005
The largest homebuilder in the United States engaged in the construction and sale of high quality single-family detached homes, town homes, duplexes, triplexes and condominiums with sales prices ranging from $90,000 to over $900,000.
Land Development Project Manager
• Oversaw projects pertaining to land clearing, mass excavations, sanitary sewer, pump stations, curbing, roadway construction, grading and drainage.
• Awarded contracts, oversaw and scheduled subcontractors.
• Managed permitting and approval processes.
• Created, analyzed and managed project budgets.
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SKILLS:
• Quality Assurance Tools and Issue Tracking Software
 HP Quality Center w/ Quick Test Pro, Atlassian JIRA, Bugtrack, Mantis, Badboy,Clarity, Peoplesoft, Confluence, Stellant, Google Analytics, Webtrekk
• Mastered Microsoft Project, Microsoft Office Suite
• ITIL v3 Foundations Certification
• Can converse in Spanish
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