To obtain a successful position with a company that allows me to exercise my educational background in business applied to my abilities to organize, implement, create, and development business strategies, as well as project management, customer relations, human resource skills, technical background, and operational experience are needed to get the job done and get it done well.
CONNIE M. DOMAN
OBJECTIVE
To secure and succeed within a position that allows me to demonstrate my knowledge within business development and marketing including my educational background in business, where I can help my team grow utilizing my abilities as a strong professional leader that is not afraid to take risks in order to grow and meet organizational goals within the service industry.
EXPERIENCE
2008- Present ARG Group Middleburg Heights, OH
Operational Manager
ï® Reports to G.M./Operating Partner and Area Supervisor
ï® Helps suggest ideas to boost customer numbers and sales increases via area marketing
ï® Responsible for cash handling, banking, inventory control, risk management, ensuring safety and handling procedures are followed, upholds company standards and ethics
ï® Helps to develop within by utilizing TMTP Program
ï® Direct contact with customers ensuring 100% satisfaction at all times
ï® Helps to oversee a staff of approximately 20 team members
ï® Daily use of e-mail, computer skills, spreadsheets, fax, etc.
2008-Present Wojo’s AutoCare N. Ridgeville, OH
Business Development/Office MGR
ï® Reports to Owner of Business
ï® Schedules all project based services for technicans
ï® Handles all payroll, A.P. and A.R.
ï® Inventory control, purchasing, and deals with suppliers on a daily basis
ï® Creates, develops, organizes, and implements all areas of marketing for small business owner in the community
2008-2008 Apple American Group, LLC Cleveland, OH
Promotional Marketing and Business Development
ï® Reported to Area Supervisor and G.M.
ï® Helped develop, create, and implement projects to help boost area annual sales for multiple units for promotional campaigns
ï® Helped to oversee the promotional projected carried out according to plan, helped to ensure its success
ï® Helped plan charity functions within the unit’s communit to help with donations for the charity on behalf of the company’s unit
ï® The highest sales driver in the unit for 5 consecutive months
2007-2008 ImageNet Cleveland, OH
Dept. Manager
ï® Repoted to multiple Vice Presidents and President of company on a daily basis
ï® Helped to oversee the success of the IT Dept. engineers in charge of the company’s database network and clients’ network infrastructures
ï® Duties included project management, direct communication with suppliers and vendors on a daily basis, direct contact with litigation clients, worked as a liason between clients and engineers working on projects as well as between clients and executive level management.
ï® In charge of scheduling engineers according to need assessment of project for clients or company’s project needs, payroll, account payable.
ï® Provide written reports, and attend weekly executive meetings based on P & L, projections, success and failure rates, etc.
EDUCATION
2001-2008 Kent State University Kent, OH
ï® Bachelors- Business Administration
o Coursework included Business Management, Marketing, Advertising, Selling, Promotion, Communications, Microsoft Applications, Legal Environments of Business, Business Law, Managerial Accounting, Finance, Economics, International Business, etc.
SKILLS
ï® Hiring professionals for project completion
ï® Project management
ï® Dealing with suppliers/vendors directly
ï® Oversee the success of project from beginning to end of cycle
ï® Overseeing marketing sector pertaining to charity and promotional advertising work
ï® Written executive reports based on P & L, variances, labor, payroll, etc.
ï® A.P./ A.R. experience
ï® Multiple years experience with direct customer relationships
ï® Comfortable making financial projections, and handling financial cash control balance sheets
ï® Comfortable with computers, fax, etc.
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