To find a position that can use my talents as well as my experience. The objective would be to increase the company's market share and profit margins
JOHN G. DOURLEY
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Objective
Accomplished professional with extensive field experience in the construction materials industry. Seeking a position in either sales or operations. Excellent communication and servicing skills; assertive and personable with a high level of enthusiasm.
PROFESSIONAL EXPERIENCE
CalPortland Company , Irwindale, CA 2007ï€ 2008
Transportation Manager
.
• Supervised 30 commercial drivers,2 central dispatchers and 4 batchmen at 2 ready mix concrete facilities
• Monitored all drug testing requirements both DOT and random.
• Conducted monthly safety meetings.
• Enforced the company safety policies. Trained or disciplined when necessary.
• Merged employees of 2 companies into one very productive group
• Implemented practices that changed truck traffic flow resulting in a 20% increase in yards per hour.
• Made sure that equipment and employees matched the workload.
• Made the necessary calls and maneuvers when batch plants went down.
• Kept track of all material inventories.
• .Followed up with dispatch to make sure all orders were properly input
• Trained all new employees in production and safety
B & B RED-I-MIX, Irwindale, CA 1992ï€ 2007
General Manager (2000 – 2007)
• Supervised all sales and the operations of a family-owned ready mix concrete facility
• Grew a 4 million dollar a year business to a 15 million dollar business in 4 years
• Conducted weekly sales strategy meeting
• Established a “team†atmosphere resulting in increased sales and objectives being met
• Customized our products and service to meet the individual needs of our customers
• Met with all suppliers and vendors on a regular basis to assure their prices remained competitive
• Hired all personnel including drivers, mechanics and salesman.
• Participated in all union contract negotiations.
• Consulted with the owner on all major purchase decisions.
• Supervised the maintenance shop to ensure equipment was repaired and maintained properly to .minimize downtime
• Worked with the office manager on all DMV files, pull notices and all necessary drug testing to assure compliance.
JOHN G. DOURLEY PAGE TWO
B&B RED-I-MIX, continued
Sales & Service Manager (1992 – 2000)
• Expanded a small companies customer base by cold calling and better service to existing accounts
• Met with all suppliers and negotiated pricing for all related products.
• Increased the bottom line by proper mix choice and value added selling.
• Established a team atmosphere involving everyone to increase company sales and meet our objectives.
• Encouraged repeat business by developing creative customer relation techniques.
• Consistently exceeded monthly quotas by 20%.
• Developed a marketing concept that increased cash sales by 50%.
• Trouble shot job problems and settled customer complaints with minimum cost to the company while still maintaining customer loyalty.
BLUE DIAMOND MATERIALS, Upland, CA 1987 ï€ 1992
Sales& Service Representative (1989 – 1992)
• Sold products and services of an international construction material supplier in the Southern California region
• Involved in all aspects of sales from cold calling to quoting through ongoing customer relations
• Developed a customer base that grew from 0 to 100 accounts in two years.
• Managed all sales and service issues.
• Established and maintained two new accounts which resulted in the award for $14 million sports complex and a $6 million railroad underpass, both high profile jobs
Ready Mix Driver (1987 – 1989)
Developed excellent customer contacts throughout my driving career resulting in a promotion to outside Ready Mix and aggregate sales.
EDUCATION
Chaffey College, Alta Loma, CA
CERTIFICATIONS
Certified Concrete Sales Professional
Certified DOT driving and alcohol training
ACI Field Testing and Flatwork Finisher Certification Course
California Commercial Drivers License-Class A-Tanker Endorsement
ACI membership
CAICIMA membership
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