Highly creative nature, organized and results-driven with a track record for the implementation of innovative programs that in many cases have become a company standard. Strong team player skills. Able to handle pressure and multi-task and work independently. Analytical problem-solver with strong ability to establish long-term personal and professional relations. Excellent skills in Spanish and English.
EXPERIENCE
ONIN STAFFING Smyrna, TN - Branch Manager/ Accountant Manager 10/2005 to 12/2008
ï‚Ÿ Establishing and developing the Smyrna Crossing branch from a vacant office to provide all the staffing needs for our clients averaging 10,000 hours per week.
ï‚Ÿ Posting jobs in the internet or newspapers, interviewing, recruiting, hiring, keeping employees records, administrating in house drug tests and written tests, requesting background checks, counseling and ending job assignments for the clients.
ï‚Ÿ Developing and conducting safety trainings for 6 different clients.
ï‚Ÿ Supervising 8+ employees between 2+ branches.
ï‚Ÿ Meeting with clients on a weekly basics to discuss employees performance, workload projections, cost reports, injuries in the workplace, safety issues and employee relations.
 Reporting of any workplace injuries, providing medical assistance, completing and maintaining the proper documentation for Worker’s Comp and OSHA.
ï‚Ÿ Researching and solving all issues: such as payroll, invoice, billing and Unemployment Benefits issues.
ï‚Ÿ Recruiting, hiring, supervising and trainings Staffing Assistants and the day to day hands on duties at the branches.
ï‚Ÿ Supervising training and coaching the Staffing Assistants for compliance with EEOC and Affirmation Actions.
ï‚Ÿ Accountable for the Client Satisfaction on the staffing services.
SPHERION - Nashville, TN Client Services Supervisor (CSS) -Onsite Supervisor for Sydcor, Lebanon, TN 04/2004 to 10/2005
ï‚Ÿ Developing, establishing the on-site branch and providing all the staffing services.
ï‚Ÿ Recruiting, hiring, administrating in house drug tests and written tests, requesting background checks, counseling and ending job assignments for Sydcor and for other clients as well.
ï‚Ÿ Keeping employees personal records, including paper and electronic files.
 Researching and solving all issues for Sydcor as payroll, invoice, billing, Worker’ Compensation and Unemployment Benefits.
CHOICEPOINT Nashville, TN Customer Services Specialist 08/2002 to 04/2004
ï‚Ÿï€ Handling and researching customers drug and alcohol tests results and complaints for non DOT and DOT clients in USA including PR and Hawaii.
ï‚Ÿ Taking care of high volume incoming calls regarding DOT drug and alcohol tests issues.
CAGUAS MEDICAL AND HOSPITAL SUPPLIERS Caguas, PR Business Administrator 08/2000 to 02/2002
ï‚Ÿï€ Charged all administrative aspects of this medical equipment supplier with major role in the negotiation and execution
of purchasing agreements with key distributors and manufacturers.
ï‚Ÿ Conduct field visits to promote company services to physicians and patients.
ï‚Ÿ Recruiting and selection of personnel including training, supervision and evaluation.
CARIBBEAN AUTO GROUP San Juan, PR Corporate Human Resources Manager 05/1996 to 07/2000
ï‚Ÿ Lead in the development of a centralized Human Resources Department for Autogermana BMW, Autocentro Toyota, New World Automotive and Autocentro Toyota Manati.
ï‚Ÿ Directed the implementation of human resource policies and procedures, including the preparation of manuals and the coordination and direction of training and improvement programs following strict BMW and Toyota corporate standards.
 Keeping track and administrating the employee leaves of absence as FMLA, Worker’s Comp, military leave, personal leaves, vacations, etc.
ï‚Ÿ Conducting employee termination meetings to ensure all the paperwork is completed properly and the company property is returned.
ï‚Ÿ Understanding of Civil Rights Act, ADA, FMLA, OSHA and COBRA.
ï‚Ÿ Major role investigating harassment (racial, sexual) and discrimination (racial, sexual, age and pregnancy)
INTER AMERICAN BUSINESS COLLEGE San Juan, PR Night Shift Supervisor, Administrative 1993-1994
ï‚Ÿ Part-time engagement hiring, training and supervising staff members.
DALE CARNEGIE TRAINING INSTITUTE San Juan, PR Instructor 1989-1992
ï‚Ÿ Provided seminars and training such as Effective Public Speaking and Human Relations to corporate and individual clients for this well-known training institute.
ï‚Ÿ
UNIVERSITY OF THE SACRED HEART San Juan, PR
ï‚Ÿ Student Support Program and Natural Science Department - Mathematics Professor, 1979-89
ï‚Ÿ Student Support Program - Student Tutor Coordinator 1979-1996
ï‚Ÿ Business Administration Department - Business Administration Professor, 1990
ï‚Ÿ Upward Bound Program - Tutor and Activities Coordinator, 1983-89
EDUCATION
UNIVERSITY OF PUERTO San Juan, PR 1989
MA - Public Administration Major: Human Resources Administration Summa Cum Laude
UNIVERSITY OF THE SACRED HEART San Juan, PR 1979
BS - Chemistry and Mathematics
SEMINARS
Labor Law Updates - Safety in the Workplace - How to Avoid Employee Claims after Termination - Total Quality Management - Total Quality Management in Higher Education - Leadership and Empowerment - Evaluation and Discipline - How to Motivate Students and Personnel - How to Increase Self-esteem - How to Prepare Proposals - Conflict Management Synchronization - EEOC Seminar.
PC SKILLS
Windows; MS Office (Word, Excel), Power Point, Outlook.
REFERENCES: Upon request
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