Searching for a management position in the automotive realm of U.S. Government contracts.
SUMMARY OF QUALIFICATIONS
Effective, experienced, and creative automotive professional with superior communication skills and extensive knowledge in staff management, vehicle maintenance scheduling, budgets, wholesale and fleet operations, inventory control, warehouse management, customer service, parts and service department operations.
PROFESSIONAL EXPERIENCE
Donovan Dodge Chrysler Jeep Mazda
Sierra Vista, Arizona
Parts & Service Director
June 2004 – present
Key manager of a large auto dealership responsible for operations in Parts and Service Department activities including budgets, sales, inventory control, warranty, and scheduling. Continually increase profitability in both departments. Administer and evaluate 15 employees’ productivity, performance, technical abilities and annual reviews. Oversee operating budget and regularly monitor expenses, stock reports and adjust accordingly. Receive, assess and resolve customer concerns in a timely manner. Work with factory representatives in warranty matters to obtain high levels of customer satisfaction and dealer warranty profits. Monitor and schedule training for Parts & Service departments to ensure factory compliance. Oversee proper hazardous waste disposal, OSHA requirements and overall shop safety. Control and manage monthly inventory valued at $350,000. Reduce obsolescence inventory $150,000 within first year of hire using standard and creative outlets, and increasing sales. Work with and recommend other department services to improve overall dealership profits. 1 year after initial hire, promoted to Service & Parts Director. Upon promotion, streamlined service personnel, processes, increased productivity and customer satisfaction. Revamped recommended services menu for clientele, raising profits. Redesigned and remodeled Parts & Service Departments to be customer friendly and more appealing.
Wheeler Chevrolet Jeep Mazda
Yuba City, California
Parts Manager
February 2004- May 2004
Manage staff of 6 department employees and created policies to increase counter and service sales. Hired to reduce inventory of $750,000 to acceptable levels and increase department profitability. Work with Service Department Manager to improve relations between departments.
Land Rover Centerville Land Rover American Fork
Centerville, Utah
Parts Manager
August 1998 – December 2003
Department Manager responsible for design, stock, staff, organization, and establish policies for grand opening of two locations. Assess and adjust inventory levels and expenditures monthly in accordance with yearly budget to improve department income. Establish wholesale accounts generating yearly record sales, averaging 20% increase annually. Maintain high rate of annual return on investment. Manage and control a combined $400,000 parts inventory. Place and monitor weekly stock orders, special orders, and follow-up on back orders. Manage core, warranty, obsolescence returns. Conduct bi-annual inventory counts and reconciliation reports. Supervise 6 department staff productivity, reviews and promotions. Work with department managers in developing strategies to promote company growth.
Wasatch Front Chrysler Jeep Isuzu Suzuki Winnebago
Riverdale, Utah
Parts Department Manager
June 1994 – August 1998
Manager of large wholesale focused Parts Department. Reduce excess inventory from 1 million dollars to $500,000 effectively eliminating obsolete parts while increasing wholesale and retail account revenues. Improve and expand wholesale account relations. Organize department inventory and develop stock location system for faster access. Build working relationship with factory representatives to improve warranty pay on claims and returns. Perform annual inventory and reconciliation statements. 6 months after employment with franchise, promoted to Parts Department Manager. Administer performance reviews, compensation and evaluations of department staff of 6, including outside sales representative.
Intermountain Land Rover Volkswagen Isuzu
Salt Lake City, Utah
Counter Sales Representative
August 1993- June 1994
BAP Import Parts
Tempe, Arizona
Counter Sales Representative
July 1991-August 1993
Scottsdale Jaguar Range Rover
Scottsdale, Arizona
Counter Sales Representative
September 1986- July 1991
KEY SKILLS
2009 Chrysler Certified Service & Parts Manager
2009 Mazda Certified Service & Parts Manager
Extensive knowledge of ADP dealer system
Proficient in Reynolds & Reynolds, Microsoft Outlook Express, Word, Excel
Inventory Control, Employee management, scheduling, filing system, customer service
COMMUNITY INVOLVEMENT
Sierra Vista Soccer League Commissioner
Sierra Vista Soccer League Coach
Participate in Rotary International Youth Programs
Participated in 2003 Land Rover Trek
PROFESSIONAL REFERENCES
Available upon request
NukeJobs is a nuclear jobs board that provides nuclear job seekers access to international directories of Nuclear Employers, Nuclear Resumes and Nuclear Jobs such as Nuclear Engineer Jobs, Nuclear Construction Jobs, Nuclear Power Plant Jobs, Nuclear Medicine Jobs, Nuclear Pharmacy Jobs, Nuclear Security Jobs, Nuclear Physics Jobs, Nuclear Reactor Jobs, Nuclear Material Jobs, Nuclear Safety Jobs, and Nuclear Waste Jobs.