Dear Human Resources, February 15, 2010 I am an experienced Results Driven Fleet / Service Manager. I invite you to consider my qualifications and accomplishments. I offer you 29 years of experience in the Heavy Duty Truck Industry. I have a proven track record in increasing productivity, efficiency, month end revenue and moral. I am a recognized in the industry as a leader. I am knowledgeable in all aspects of Fleet Maintenance and Dealership Service Departments. My resume is enclosed for your review and consideration. I look forward to talking with you regarding opportunities you have currently or in the future.
I would appreciate your keeping this inquiry confidential. Thank You for your consideration.
Sincerely,
Mike Stillman
RESULTS DRIVEN FLEET MANAGER PAGE 1
Mike Stillman
3129 Chillum Court
San Jose, California 95148
(408) 238-9640
peterbiltmgr[at]aol.com
OBJECTIVE:
Seek a position where 12 years as a Heavy Duty Truck Technician, 3 years as a Truck Shop Foreman and 13 years as a Service Manager will add profitability to your company.
AWARDS RECEIVED:
County of Santa Clara Department of Environmental Hazardous Waste Self Audit Program
Environmental Safety Services Chemical / Waste Hauler
Pollution Prevention for Vehicle Service and Repair
Certified Workers Compensation Insurance Coordinator
Certified ASE Master Heavy Duty Truck Technician
EDUCATION:
Peterson High School Santa Clara, California
Graduated Diploma – General Education
EMPLOYMENT:
Ryder Systems Inc.
2481 O’Toole Avenue
San Jose, California 95131 (408) 435-0900 (DO NOT CALL MY EMPLOYER)
From: June 20, 2006 to present
Supervisor: Tom Pavon
Job Title: Service Manager
Annual Salary: $79500.00
Manage 11 employees in the Service Department
Track PM Currency and repairs for 280 units
Track Technician Productivity, Efficiency and Rework
Approve Purchase Orders and Repair Orders
Track Expenses, Operating Costs and Financial Reports
Performed Safety Meetings
Track Warranty and Campaigns
Perform Employee Reviews, Hiring, Discipline and Termination
Performed other duties as assigned
United Sites Services, Inc.
3408 Hillcap Avenue San Jose, California 95136 (800) 322-2263
From: 08/08/2005 to 03/10/2006
Supervisor: Kevin Mellifont
Job Title: Fleet Manager
Annual Salary: $70000.00
Managed 16 employees in the Service Department
Mike Stillman Page 2
Managed all aspects of Fleet maintenance & weld / fabrication shop
*Track Vehicle BIT Inspections and Services for 6 locations
*Track Vehicle Registration, Insurance and Citations for 6 locations
Performed employees reviews
Generated, delegated and supervised technician repair orders
Estimated labor times to repairs for completing jobs assigned to technicians
Adjusted work procedures to meet production schedules
*Tracked Productivity and Efficiency
Performed other duties as assigned
(*) Performed with Excel Spreadsheet – Co. didn’t have a computer Fleet Maintenance Program
Kurtt International Trucks
130 Lee Road Watsonville, California 95076 (831) 724-3861
From: 06/01/2004 to 08/05/2005
Supervisor: Coy Daniels
Job Title: Service Manager
Annual Salary: $65000.00
Managed 11 employees in the Service Department
Tracked productivity from 62% to 78%
Tracked efficiency from 75% to 84%
Met month end revenue labor dollar goals consistently at $125,000.00
Performed Warranty claims with International, Caterpillar, Cummins, Allison Transmission,
Detroit, Eaton, Meritor, Bendix, Horton, ETC.
Perform employee hiring, reviews, written warnings and terminations
Customer relations
Tracked vehicle mileage and time for BIT inspections and services for customers vehicles and
Companies Idealease Fleet
Complete understanding of OSHA, DOT and BIT regulations
Performed other duties as assigned
Coast Counties Truck and Equipment Company
1740 North Fourth Street San Jose, California 95112 (408) 453-5510
From: 05/28/1996 to 04/30/2004
Supervisor: Bill Kenefick
Job Title: Service Manager
Annual Salary $ 60000.00
Managed 20 employees in the Service Department
Tracked productivity from 65% to 80%
Tracked efficiency from 79% to 97%
Designed incentive programs based on percentages
Met month end revenue dollar goals consistently at $145,000.00 with record months at
$176,000.00
Performed employee hiring, reviews, written warnings and terminations
Customer relations
24 hour call for vehicle breakdowns
Performed warranty claims for Peterbilt
Mike Stillman Page 3
Tracked vehicle mileage and time for BIT inspections and services for customer vehicles and companies Paclease Fleet
Contact person foe the Fire Marshall and Environmental Enforcement Inspectors
Sold Contract Maintenance Agreements for customers vehicles
Coordinate and comply with CHP Inspections
Comply with DOT Federal Motor Carrier Safety Regulations
Performed monthly safety meetings per OSHA standards
Performed duties as assigned
Garden State International Trucks
1505 North Fourth Street San Jose, California 95112 (408) 453-7802
From: 02/16/1982 to 05/21/1996
Supervisor: Walt Dent
Job Title: Shop Foreman
Salary: $32.00 per hour
Journeyman Technician
Perform all minor and major repairs to Class 6, 7 and 8 trucks
Perform all minor and major trailer repairs
Perform BIT inspections and services
Supervised 5 technicians in the shop Rental / Lease Department
Maintained the customers and the companies Idealease Fleet of 350 vehicles
Customer relations
24 hour call for vehicle breakdowns
Commercial Class B drivers license
Performed other duties as assigned
References:
William Baldwin Sun Microsystems Senior Engineering (650) 786-6608
Dennis Lipe Scully Leasing Branch Manager (510) 732-1932
Frank Paladini Valley Transit Authority Technician (408) 546-7757
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