Human Resource Director
Human Resource Manager
Organizational Development Consultant
Employee Development and Training
MARC D. LUBLINE, SPHR
________________________________________
HUMAN RESOURCE DIRECTOR
Strategic, personable, and collaborative professional with 8 years experience developing and implementing human resource and organizational development programs. Insightful, creative, motivating executive coach and advisor. General management, operations and leadership experience with success building performance-based cultures, positive work environments, and employee engagement. Excellent interpersonal skills and reputation for establishing strong business partner relationships. Results-oriented problem-solver able to design innovative solutions.
• Talent Management and Retention
• Performance Solutions
• Organizational Culture Assessment
• Workforce Planning and Recruitment
• Employee Training-Development
• Leadership Coaching and Guidance
Independent consultant specializing in workplace and workforce development. Conducts organizational assessments and defines strategies to improve human capital programs, team development, and organizational effectiveness. Delivers leadership and executive coaching. Provides training and career management/transition consultation. EAP provider for occupational issues, supervisor consults, professional-personal development, and family concerns.
 Currently contracted with two highly regarded organizational development and career management firms in Denver – Resnik Partners and Mountain States Employers Council.
 Successfully advised, trained and coached over 200 professionals at all levels to achieve career transition and professional development objectives.
 Conducted organizational assessment through custom-designed employee surveys, executive interviews, and employee focus groups. Completed root cause analysis and determined Key Focus Areas and recommendations for organizational and team development/improvement.
 Coached senior-level managers on leadership style/effectiveness, team conflict, employee performance improvements, and subordinate disciplinary issues.
 Facilitated strategic planning processes for 25 nonprofit organizations involving management, staff, and board of directors. Created values, vision, mission, and strategic action plans.
 Developed curriculum and delivered workshops on the topics: Employee Retention, Communication and Conflict, Team-building, Change Management, Stress, Customer Service.
Director of Employee Experience (Human Resource Director) 2003 – 2007
INTRAWEST RESORTS, Placemaking Colorado Region, Denver, CO
Intrawest is an international resort development and management firm headquartered in Vancouver, B.C. Placemaking is the real estate development and construction division.
HR Director for the Colorado Placemaking regional office. Managed workforce planning and talent acquisition, employee relations, OD/OE programs, performance management, compensation/benefits, employee training, and leadership-management coaching. Member of regional Senior Management Team. Responsible for facilities, office lease, administrative team, vendor relations, and G&A budget.
 Organization Development – Managed employee opinion survey analysis and improvement plan, resulting in a 13% increase in employee engagement score (9% over target). Provided analysis and revisions to regional organization structure; created employee service awards and recognition programs; coached and instructed senior managers on leadership best-practices; facilitated work re-distribution to maximize efficiencies; initiated team-building training and programs; improved internal communication consistency and transparency.
 Talent Management – Provided 9-box talent assessment and 360-feedback coaching for succession and professional development planning – generated 15% promotion rate. Designed new-hire on-boarding process that increased productivity of first 90 days. Member of pilot team trained on Buckingham/Clifton’s StrengthsFinder Profile for leadership development division-wide. Established employee training and professional development plans and budgets.
 Performance Management – Member of HR Director Team charged with redesigning Placemaking’s annual employee evaluation process. Simplified tools and clarified process which improved achievement of regional and individual goals. Tied merit and variable pay compensation to performance. Managed Performance Improvement Plans as needed.
 Employee Relations – Managed day-to-day employment issues, disciplinary actions, grievances, and legal compliance – FLSA, FMLA, EEO. Established positive work environment by directing managers and employees through challenging employment issues. Negotiated discrimination lawsuit to the satisfaction of all parties avoiding an EEOC filing.
 Compensation – Restructured salary ranges enhancing competitive position for candidate attraction and employee retention. Managed annual comp analysis, market benchmarking, merit increases, and bonus recommendations. Committee member to revise variable pay plan.
 Talent Acquisition – Improved recruitment effectiveness and quality by diversifying sourcing practices, conducting accurate job analysis, expanding employee referrals, emphasizing candidate cultural and competency fit, and developing stronger team interview techniques.
Senior Consultant – Trainer 1999 – 2003
LEE HECHT HARRISON, Denver, CO
Lee Hecht Harrison is a global, organizational development and outplacement firm. Provided classroom training, consultation, and coaching on change management, career development, and career transition for corporate clients across all industries. Delivered employee debriefings and manager notification training during workforce reductions. Improved clients’ ability to identify career preferences and conduct a successful job search. Helped clients adapt to change and establish long-range career development plans.
OTHER RELEVANT EXPERIENCE
SENIORS RESOURCE CENTER, Wheat Ridge, CO, Deputy Director 1996 – 1997
Managed operations, programs, and client services for this nonprofit senior services provider.
HUMAN SERVICES INC., Denver, CO, S.P.I.R.I.T. Program Director 1991 – 1996
Directed client services, finance, and HR for this nonprofit program that assisted homeless and poverty-level clients with self-sufficiency services. Hired as change agent to improve program quality and community relations. Achieved strong community acceptance with 60% revenue growth.
EDUCATION ~ CERTIFICATIONS
Master of Social Work (MSW), University of Denver, Denver, CO
BA Psychology, Ohio State University, Columbus, OH
SPHR (Senior Professional in Human Resources)
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