Prefer Albuquerque, NM, and will consider positions in Arizona or Texas
Looking for a Field Service Engineer position in the Albuquerque Area. I have a Bachelors Degree in Electronics from ITT Tech, and skilled at Electrical/Mechanical troubleshooting, installations, calibrations, and robotics. Looking for a company that can use my experience in maintenance to increase their productivity, and minimize equipment down time.
MICHAEL E. VAN HORN
9909 Park Lane, NW, Albuquerque, NM 87114
(505) 453-3873 lazer2by4[at]aol.com
SUMMARY
I’m a highly self-motivated and very organized Developmental Engineer, Team Leader of a 6 man Field Service Engineer team. Strong Mechanical / Electrical background involving installation of fire suppression equipment on military vehicles, Daily maintenance on Electron Microscopes, Clean Room certified at Intel Fab 11X, Heavy and Light Vehicle Maintenance with a passion to provide professional and reliable products to the customers. I have previously held a Top Secret Security clearance while in the US Air Force, and Army. I currently have an active Secret Security clearance initiated by Kidde Dual Spectrum.
• Team Leadership
• Mechanical and Electrical Troubleshooting
• Army Maintenance Management Training
• Organization Skills
• Quality Assurance and Inspection
• Complex Problem Solving
• Skilled with electronic testing devices
• Oscilloscopes / Multi-meters
• Technical Manuals
• Electrical Schematics
• Wiring diagrams
• Proficient using Excel, MS Word, Power Point
• UPS battery installations / troubleshooting
• SAP reporting system
PROFESSIONAL EXPERIENCE
KIDDE DUAL SPECTRUM, Goleta, CA
Developmental Engineer:
Team Leader for 6 Field Service Engineers and charged with the installation of Fire Suppression Equipment on a wide variety of military vehicles. Served as Point of Contact for customer’s questions in the field, providing Technical Assistance, troubleshooting electrical and mechanical issues. Served as logistics manager, coordinating Field Service Engineers transportation, and tool support when assigned to locations in the field.
• Supervised all aspects of planning, test fits and installations of new equipment.
• Assisted in planning and forecasted new projects.
• “Copy Exact†technique utilized to insure each team fielded was properly equipped with tools, associated hardware, and testing equipment.
• Provided detailed parts summaries for projected field projects and installations.
• Customer service point of contact, providing technical troubleshooting via telephone or email, and service call product information for customers.
• Build and install wire harnesses
• Maintained current parts and expendable items at large warehouse.
• Performed initial fittings, hardware installations, and job site part modifications as deemed necessary.
• Coordinate team members activities associated with travel, and act as the point of contact for customers help line.
• Conducted warehouse inventories, part orders, stocking of warehouse parts, and toolbox inventories. Stocked parts were maintained at supportive levels to meet current world wide demands. Parts ordered, and procurements of unique parts needed for specific wire harnesses and other applications.
• Currently using A.C.E. (Achieving Competitive Excellence), to identify work related problem areas, and then utilizing the engineering team to determine a proper course of action to streamline operations, increase production, and conduct business smarter.
HITACHI HIGH TECHNOLOGIES AMERICA, Rio Rancho, NM
Field Service Engineer Level 2:
Expert equipment Installs, Sustaining Maintenance, Electrical /Mechanical troubleshooting of complex electrical and mechanical systems. 220V 3 phase, Vibration testing, UPS system installations, magnetic levitations stage components, Air/Vacuum pressures / calibrations, and internal/external sensors, calibrations for precision robotics, motion detections, and high-resolution camera alignments. Co-author of comprehensive support documents for advanced testing procedures. Daily Interface with Hitachi and Intel Fab managers, Tool Owners, Technical Staff. Used SAP for daily reporting, parts tracking, budget analysis; Assisted in defining product requirements, Design best methodologies for service and streamlined operations. Created GANT charts / service scheduled maintenance sheets. Increased production “UP Time†indicators from 79% to 94%. Received numerous Intel Safety and Efficiency Awards.
• Saved potentially thousands of $$$ in production cost by identifying strategic improvements to product life cycle
• Developed testing validation procedures leading to 15% increase in BPI tool availability “Up timeâ€
• Played key role in ensuring team efforts met or exceeded all financial, performance, quality, and reliability goals
• Conceived solution to improve testing methods for measurements and increase production quality
• Rapidly diagnosed and corrected issues that impacted baseline performance
• Expertly performed preventative maintenance and calibration of equipment and systems, earning outstanding reputation for proficiency and quality
ITT TECHNICAL INSTITUTE, Phoenix, AZ
Lab Aid/Computer Technician:
Assisted instructors and underclassmen in the electronics labs and Computer Resource Center. Helped students understand electronic principals through demonstration, and "one on one" assistance as needed. Also served as an assistant to the Network Administrator, responsible for the maintenance, care, and upkeep of 60 workstation computers.
• Maintain Win 95/ 98NT software, computer hardware systems and servers maintenance
• 3D CAD programs, Electronic Workbench, Circuit Maker, and Micro-Cap programs
US ARMY Schweinfurt, Germany
Motor Sergeant / Shop Foreman:
Track and Wheel Vehicle Maintenance and Vehicle Recovery Specialist. Specializing in electrical/mechanical troubleshooting, expedient field repair on track and wheel vehicles, 10k, 30k, and 50 kV generation equipment multiple phase voltages using electrical schematics, technical / diagnostic manuals diagnostics and repair of vehicle breakdowns. Tank Commander for M88-A1 track recovery vehicle.
• Maintenance Platoon Sergeant; Responsible for the health, welfare, and skills training of 32 soldiers
• Track Section Senior Mechanic.
• Battalion Vehicle Safety NCO, and Maintenance Quality Inspector
• TAMMS clerk – managing all aspects of parts ordering, and stocking, and maintaining parts supplies
• Recipient of 4 ARCOM awards for excellence, for high level of office organization and performance
EDUCATION
ITT Technical Institute, Graduated March 2001; Phoenix, AZ
Bachelors Degree of Applied Science BASEET in Electronic Engineering and Applied Science
750 Classroom hours, 325 Lab hours, Perfect Attendance - GPA: 3.8
ITT Technical Institute, Graduated March 2000; Tucson, AZ
Associates Degree of Applied Science AASEET in Electronic Engineering and Applied Science
2000 Classroom hours, 1000 lab hours, Perfect Attendance - GPA: 3.7
Pima Community College, Graduated March 1998; Tucson, AZ
Certification in CAD / Mechanical and Electrical Drafting
GPA: 3.9 Mechanical/Electrical CAD and Printed Circuit board design applications
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