Profile:
A strong manager/director with broad understanding of Human Resources including staffing, compensation, employee relations, organizational development, training, and performance management.
Strong track record in fast-paced environments within both established and start-up departments. Emphasis on customer service with the ability to communicate effectively within all levels of the organization. Outstanding communication skills including strong negotiating, influencing and collaboration skills.
ï¶ Employee relations
ï¶ Leadership development
ï¶ New Employee Orientation
ï¶ Event planning
ï¶ Payroll support
ï¶ General office management
Professional Experience:
BUILDING SERVICES GROUP/GENERAL STEEL, LITTLETON, CO. 2005- Present
General Steel is the most recognized sales leader of pre-engineered steel buildings. Uses well known names for their advertising (Paul Harvey and Rush Limbaugh) They operate and sell worldwide out of one location providing all sales leads to their sales department
Human Resources Manager/Director
Guides and manages the overall provision of HR services, policies and programs for all seven companies under Building Services Group (General Steel, Capital Steel, Anthem Steel, Helm Lending Group, Discount Steel, Design Services and Genstone) The major areas directed are:
• Recruiting and staffing by partnering with managers to develop hiring strategies and compensation decisions to fill all open positions at all levels with the most qualified applicant assuring compliance with all related laws.
• Organizational and space planning during a recent move to a new building
• Performance management and improvement systems
• Organizational development
• Employment and compliance to regulatory concerns
• Employee orientation, development, and training
• Develops, implements, and communicates policies and procedures
• Company-wide committee facilitation
• Company employee and community communication
• Handles employee relations by conducting internal investigations and consults with involved employees and management and escalates if necessary
• Compensation and benefits administration
• Employee safety, welfare, wellness and health
• Charitable giving, and community involvement
• Directs staff of 4 (Hiring, supervising, evaluating, and communication on a daily basis)
• Assures compliance with all State and Federal employment laws especially all the new laws passed since the first of the year including I-9 new procedures
• Employee recognition programs/Employee referral hiring bonuses
• Coordinates implementation of services policies, and programs through HR staff; reports to the CEO, and assists and advises company managers about HR issues.
• Negotiated recent benefit packet, supervised administration of all benefits, and recently established a partially self funded insurance program
• Workers Compensation and Unemployment Insurance facilitation
• Attend events and classes to continue ongoing personal development
ALPINE ACCESS, INC – GOLDEN, CO 2003-2005
Virtual company delivering outsourced business services exclusively via 6000+ home-based employees in multiple states. One of Denver Business Journal’s “Fastest Growing Private Companies in Coloradoâ€.
HR Generalist
Responsible for day-to-day human resource functions: new hire orientation, benefits administration (vendors/employees), unemployment (response/cost containment), employee relations, leadership support, policy interpretation and assigned projects.
ï¶ Successful facilitation of open enrollment function – both exempt and non-exempt (multiple plans - corporate & voluntary), communication and support of company’s first 401(k) program
ï¶ Implemented background/drug testing process
ï¶ Evaluated and enhanced the policies and procedure manual – created employee handbook
ï¶ Project management of standardized job descriptions throughout organization
ï¶ Helped establish unemployment win/loss tracking system to aid cost containment
ï¶ Launched workers compensation program – including vendor selection
DELTA DENTAL PLAN OF COLORADO – DENVER, CO 1998-2003
Delta Dental Plans Association is the nation's largest and most experienced dental benefits/insurance program. Delta Dental is a not-for-profit organization that offers a nationwide system of dental health benefits and vision discount programs for a wide range of employers both large and small.
HR Generalist/Administrator
Department of one – sole contributor within the human resource function. Established policies and designed recruiting procedures, maintained employee files, organized separate insurance folders for all employees, and established relationship with all vendors. Sole point of contact for all employees regarding employee relations issues.
ï¶ Handled (end to end) recruiting function up to, and including NEO
ï¶ Expanded insurance program, negotiated with vendors, and produced a savings of $150,000 /year on health plans
ï¶ Liaison between employees and insurance companies to resolve concerns
ï¶ Implemented EEOC and AA tracking guidelines, and compiled data for Federal reports
ï¶ Coordinated 360 degree assessments and delivered feedback
JONES CYBER SOLUTIONS – ENGLEWOOD, CO 1997
Subsidiary company under Jones Cable Co. Jones Cyber Solutions designed, developed, and competed IT projects all over the world.
Recruiter – Technical
Responsible for hiring competent and qualified IT professionals to complete the contract in Brazil.
ï¶ Responsible for the hiring IT professionals to fit the requirements designated
ï¶ Development of spreadsheet describing process of implementation
TELETECH HOLDINGS, INC – DENVER, CO 1996-1997
Public company delivering outsourced customer services solutions for Fortune 100 companies. HQ in Denver, CO with operations throughout the US, Canada, Asia-Pacific and Europe.
Training Coordinator
The training department was in charge of educating employees regarding HR issues, supervisory skills, performance management, and training on Federal and State laws and regulations.
ï¶ Scheduled classes, location, and registration
ï¶ Coordinated completion certificates, supervisor notification, and acknowledgment letters.
Recruiter
Coordinated recruiting effort, including advertising, job fairs, job descriptions, offer letters and NEO for new hires
ï¶ Actively recruited for full time call center employees as well as exempt positions.
ï¶ Helped open new call centers in various locations
ï¶ Interviewed, tested and did background checks on applicants
Education/
Training/
Affiliations:
Colorado State University, Fort Collins CO
BA – Sociology (Minor – Psychology/ Social Work)
20+ classes taken within past 12 years: HIPAA, FMLA, Affirmative Action, Supervisory Training, Employee Relations, Performance Management, Discrimination, COBRA, Wage & Hour Regulations, ADA, and have completed the course work for the PHR Certification.
Serving on Board of Directors for Ken Caryl Ranch Water & Sanitation District
References:
Available upon request
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