General Manager
2007 to 2009
Cortina Valley Ski Lodge, Haines Falls, NY
Cortina Valley Ski Lodge is a full service restaurant and hotel located in Upstate New York
Responsibilities included:
• Recruited, hired, trained, motivated and scheduled full restaurant and hotel staff
• Ensured safety and quality for both staff and clientele
• Accountable for budgeting, cost control, payroll, and profit and loss
• Developed marketing campaigns to increase visibility
• Planned menus, estimated food and beverage costs, purchased inventory
• Investigated and resolved food/beverage quality and service complaints, ensuring customer satisfaction and repeat business
• Created new business through active community involvement and public relations programs
Resident Manager
1994 to 2007
103 75th Street, Manhattan, NY
Responsibilities included:
• Greeting residents, communicating about issues and items to improve building
• Verified all outstanding work-orders were completed
• Supervised and trained staff which included Doormen, Porters, Concierge, Handy Men
• Maintained compliance with all on-site requirements to meet laws and codes
• Weekly updating of files for outside vendors, contractors, etc.
• Performed various maintenance requirements and supervised handymen
• Recorded a daily log of building activities, repairs and equipment
• Performed daily building inspections of boilers, pumps, motors, a/c and heating systems
• Assisted with building inspections for elevators, Fire Dept, Police Dept, Sanitation, 311 Service, etc.
• Accountable for inventory control of building supplies and equipment
• Completed all move in and move out inspections
• Maintained a clean and safe work environment
• Attended and participated in monthly board meetings
Certificates: Stand Pipe Certification
Handy Man from 1995 to 1996
Porter from 1994 to 1995
Doorman from 1994 to 1995
Principal
1992 to 1993
MD Construction, Manhattan, New York
• Contracted with the state of New York to perform dry wall and cubicle installation
• Strict adherence to all local and state codes
• Responsible for job estimates, billing and collection and appropriate staffing
Shipping, Receiving and Floor Manager
1987 to 1992
Props for Today, Manhattan, New York
• Responsible for Greeting customers
• Personally assisted in the prop selection process based on client specifications
• Supervised the packing and shipping process to client location(s)
• Supervised the final inspection upon prop(s) return from on site location(s)
• Setup and maintenance of three floors which included 90,000 square feet of rental props
• Supervised a total staff of 16
Head of Security
1986 to 1987
The Food Emporium, New Rochelle, New York
• Responsible for maintaining public security. Monitoring and protecting store property
Crew Supervisor
1981 to 1987
TK Plumbing and Heating, Bronx, New York
• Supervision of 3 crews of 2 men each
• Skills included: repairing, installing kitchen and bathroom plumbing fixtures which encompassed sinks, faucets, drain lines, basins, water closets, tubs, shower bodies and hot and cold risers, repaired and replaced gas stoves
• Troubleshooting shut-off values, radiators, tub overflows, and clogged pipes
TECHNICAL SKILLS
• Painting, plastering, taping and dry wall repair
• General working knowledge of boiler maintenance
• Hands on full plumbing skills
• Basic tile and wood floor installation
• General working knowledge and basic electrician skills
• Operate power and hand tools; read and interpret blueprints and mechanical renderings
ACTIVITIES
Avon Walk for Breast Cancer (Boston and Manhattan)
Responsible for the collection of over $100,000 in donations
• Coordinate annual fundraiser with over 150 donating organizations and 200 public in attendance
• Crew rest stop for the annual Avon Walk in Boston
o Walk 39.2 mile for annual Avon Walk in Manhattan
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