Obtain a position as Assistant PM or CM with an organization with the ability to learn/master the companies mission objective - allowing for furture advancement and responsibilities
Walter S. Dulong 15 Leos Lane, Avon MA 02322
wsdulong[at]yahoo.com (H) 508-587-2254 (C) 774-259-7902
Knowledge - Skills - Abilities
Project Management Organization &Planning Problem Analysis Scheduling & Timelines
MS Office Applications Process Development Operational Management Customer Relations & Team Building
Professional Experience
Brockton Furnace and Duct Distributors, Inc.
Warehouse/Customer Service May 2009 – Present
• Deliver professional and personable customer service to all contractors in a full service HVAC capacity
• Implemented quality control initiative of inventory through routine visual inspections and cycle counts
• Established new procedure for all returned/credited inventory for restock – providing document control and accountability for all parties
• Reorganized 75% of all warehouse inventory enabling a more efficient and expedited delivery to contractors
• Continue to seek ways to improve the processes involved with the delivery of quality customer service
Coastal Renovation Services, Virginia Beach, VA
Owner March 2008 – May 2009
• Delivered complete custom remodel and renovation solutions - increasing home value– all under budget
• Prepared, documented and submitted bid proposals for residential projects
• Maintained all contracts, scheduling (pre/post) construction meetings, collaborating with design/build crew, homeowners and subs – maintaining effective communications regarding project from start to finish
• Delivered an 800sqft custom designed sunroom ahead of schedule and considerably under budget, providing substantial savings to homeowner
• Managed a complete home renovation project (est: $150,000) for retired homeowners three weeks ahead of schedule and under budget. Home sold ONE week following completion for listed price
• Provide exceptional construction management services for all renovation & remodel projects
SE Page Custom Homes, Virginia Beach, VA
Assistant Superintendent ` April 2007 – March 2008
• Provide site management for multi-million dollar renovations and new design and build projects
• Maintain highest level of professional client relationships through effective communications
• Routinely managed several projects at one time effectively – establishing an organizational protocol for tasks
• Routinely reviewed drawings & specs for code compliance and adherence to project requirements and objectives
• Maintain accurate RFI, Materials and Labor logs
• Generate as-builts and complete punch lists for assigned projects
• Perform custom and finish carpentry work on projects
NIMA DATA for Life Center, Virginia Beach, VA
Director of Operations January 2005 – April 2007
• Realigned operational objectives and client contracting processes
• Responsible for the Mechanical, Electrical and Structural operating systems and maintenance
• Cultivated and managed external and internal business relations, establishing extensive network
• Instituted an aggressive sales account management program, resulting in the identification of new business
• Reviewed and analyzed (quarterly) financial reports
• Ensured staff ownership and overall success of planned advertising & marketing campaigns
• Established and maintained effective communications fostering team-oriented approach to company goals and objectives
• Directed efforts of company expansion into new markets
United States Navy – (Various Commands)
Executive Administrator & Project Manager March 1990 – June 2002
• Executive Administrative Manager for Senior level – Commanding Officers/Flag Staff & Admirals
• Managed team of 40 personnel in an administrative, training and operational capacity for the command
• Managed the Innovative Process Development efforts – directed all initiatives to indentify areas for process improvement in FIVE separate commands
• Project Manager for several capital improvement projects ($1000k plus) – from inception to completion to include: 100 ton water-cooled HVAC system install – Cipher-lock/Coded Security System Install - IT Infrastructure overhaul
• Managed the quarterly review of all directives, instructions and operational manuals – ensuring continued accuracy and effectiveness – keeping in line with mission objectives
• Researched and developed comprehensive training programs to address a diverse demographic audience and host local nationals (Naples Italy)
• Reviewed and updated PMS protocol and assisted in base-wide maintenance/project management forecast planning
• Drafted budget proposals for projected five year operational plans
• Initiated the adoption of Standard Operating Procedures for three separate departments
Education & Training
• Currently pursuing MA Builders License (CSL)
• Home Improvement Contractor License (MA) July 2009 - Current
• Home Builders Institute - Certified Residential Construction Superintendent May 2007 - Current
• Tidewater Builders Association - Building Trade Academy - Carpentry Dec 2006 - Current
• Old Dominion University Norfolk - Business Management Jan 2003 – May 2005
• Military Leadership & Management Training (USN) Apr 1999 – Jan 2001
Salary Requirements: Negotiable
References: Provided upon request
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