Results-driven leader eager to contribute dynamic Senior-Level Retail Sales and Operations Management skills toward actively supporting a progressive organization in optimizing performance.
PROFILE
Offer over 20 years’ experience in Operations, Sales and District Management, with expertise in:
Recruiting, training, developing, and leading top performing teams
Overseeing and collaborating with cross-functional departments/operations ranging from Sales, Customer Service, Finance, and Accounting to Human Resources, Administration, and Warehousing
Generating multi-million dollar revenue growth
Launching and directing multi-million dollar projects
Administering million-dollar budgets
Capitalizing on opportunities to diversify and expand revenue channels
Establishing and maintaining key strategic relationships
Developing and implementing operational process/system enhancements
Controlling inventories
Sourcing vendors
PROFESSIONAL EXPERIENCE
RSD Display & Merchandising – Round Lake, IL 2006-present
Partner / Mgr LLC
• Responsible for the over-all start up process of new LLC. This includes all aspects of starting new business required from both state and federal agencies, as well as trademark of LLC.
• Currently working with all new accounts and responsible for continued over-all growth of new LLC.
• Surpassed 1st year business plan within the first 6 months of operation.
• LLC website can be viewed [at] www.rsddisplay.com
• Consulting for companies looking to bring new ideas and products to market.
Ready Set Service/Merchandising - Elk Grove Village, IL 1995-2006
VP Operations / Partner
• Extensive experience in all aspects of retail line reviews, new product launches, promotional buys, national & regional sku mixes, comp store sales, plan-o-grams, order writing, RTV procedures, exit strategies, POP & display materials, national & regional resets, new store sets and in store training.
• Worked with numerous top 500 manufacturers (Including plumbing, Electrical, Lawn & garden, Hardware, etc.) executives to meet and exceed sales expectations ultimately awarding many of them with vendor of the year.
• Proactively maintained critical relationships with executive VPs, GPM’s (Global Product Merchants/Buyers), VM’s (Visual Merchants) and Directors of multi-billion dollar company (Home Depot) facilitating communications between VP and management team of 2 LLCs.
• Successfully led team of 8 Project Managers, 10 District Managers and 115 Agents, as well as several administrative support personnel, with primary focus on business merchandising operations.
• Spearheaded all key existing and new account projects ranging from several thousand to multi-million dollars, with consistent track record of achieving and surpassing budgetary goals and deadlines.
• Steered management-level recruitment and training initiatives and built top performing support teams.
• Led semi-annual management team meetings.
• Effectively collaborated with IT Department in developing agent scheduling software instrumental to maximizing logistics and containing travel costs.
• Attended trade shows as needed.
Continued:
Rowe Marketing / Ready Set Service - Elk Grove Village, IL 1995-2006
RVP / Partner
• Oversaw a 4-state region employing 8 District Managers and 56 Service Agents, with full accountability for steering Financial, Human Resource, IT, Accounting, and Administrative operations.
• Actively participated in growing business to justify addition of 15 District Managers and 115 Agents
• Proficiently drove transition from 1 to 2 major departments focused on #1 client, leading to $14M in new annual revenue.
• Collaboratively grew business to produce $2.5-$3M in annual profit.
• Cost-effectively administered $1M annual regional budget.
• Managed ongoing District Manager product knowledge, management and computer training programs and facilitated internal professional development/District Management opportunities.
• Applied dynamic communication skills toward leading regional meetings and conference calls.
• Ensured operational compliance with customer specifications.
PRIOR BACKGROUND
Route Salesperson, Eby – Brown - McHenry, IL; 1990-1995
District Manager, Peppers Waterbeds - Crystal Lake, IL; 1984-1990
EDUCATION
Finance studies, Illinois State University - Normal, IL; 1983-1984
Associate Degree, Business, McHenry County College - Crystal Lake, IL; 1983
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