Resourceful and “hands on” Executive Assistant. Creative, resourceful individual who is skilled at analyzing and solving problems. Works well in high-pressure situations with the ability to meet demanding deadlines. Strong team player who is skilled in coordination, planning and support of daily operational and administrative functions.
SUMMARY
Resourceful and “hands on” Executive Assistant. Creative, resourceful individual who is skilled at analyzing and solving problems. Works well in high-pressure situations with the ability to meet demanding deadlines. Strong team player who is skilled in coordination, planning and support of daily operational and administrative functions.
Ø Demonstrated capacity to provide high-level support for top executive staff and sales team.
Ø Skilled in developing and maintaining detailed administrative and procedural processes, which reduces redundancy, improves accuracy and achieves organizational objectives.
Ø Proficient in ACT, Ad-Marc, Microsoft Word, PowerPoint, Excel, Outlook, Mactive, and SearchEase.
Sr. Office Manager/Executive Assistant
Ø Assisted General Manager with heavy calendar management by scheduling meetings across the division and company. Created and submitted expense reports, made travel arrangements, scheduled and organized division-wide luncheons and corporate events. Acted as a liaison between General Manager and all other departments.
Ø Assisted the Associate Publisher with large territory account base. Entered ads into Mactive. Created and sent out ad proofs for clients’ approval. Upsold clients with running their ads multiple days, obtained signed insertion orders, renewed contracts, prospected for new business; all in an effort to meet and exceed budget goals.
Ø Hired, supervised and provided training for our Sales Assistants and Interns. Taught Sales Assistants how to assist their sales people while at the same time encouraged them to become proficient and strive to meet their own goals. Two of my Sales Assistants were promoted into Account Executive roles.
Ø Kept the office running smoothly and efficiently by ordering all office supplies and Implemented our new cataloged library system to store newspaper / magazines.
Ø Involved with creation of corporate website from planning, staging, website design and testing phase.
Ø Troubleshoot online inquiries with customers and sales team.
Ø Benchmarked other websites, especially competitors, while locating and distributing online leads to the sales team for further client follow-up.
Ø Organized online meetings to resolve Mactive / SearchEase (Web host that supports our newly created FashionCaeers.com website) for online billing and revenue reporting issues.
Ø Retrieved SearchEase online orders placed by clients and created separate orders into Mactive in an effort to tie online orders with our Mactive reporting system.
Ø Maintained records for all online packages sold for FashionCareers.com and WWD.com.
Marketplace Services Manager/Web Administrator
Ø Project manager on Web site designs and launches MedOpportunities.com, NRNJobPlate.com, RetailCareersNow.com and PharmacyJobCenter.com
Ø Worked closely with marketing teams on launches and promotion including print, e-mail, direct mail, widgets on affiliated sites, search-engine optimization and search-engine marketing.
Ø Provided excellent one-on-one customer service to clients and site users, including Webinars, online tutorials, job-posting support.
Ø Managed front and back-end programs, including maintenance of links and URLs. Organized editorial content; job “sharing” requests; created all customized advertising packages, coordinated placement of display ads, managed and created all user accounts. Conducted and managed workflow of the UAT (“user acceptance testing”) for all websites prior to launch.
Ø Managed search engine optimization and search engine marketing, widget placement on affiliate sites, marketing programs for advertising Websites.
Ø Provided high-level support for advertising director and sales teams of eight.
Ø Developed and maintained detailed procedures for eliminating redundancy, improved accuracy and achieved organization objectives.
Ø Proficient in ACT, Ad-Marc, Microsoft Office, Microsoft Word, PowerPoint, Excel, Outlook, Mactive, SearchEase and Adicio Site Manager 2.
WORK HISTORY
FAIRCHILD / CONDE NAST PUBLICATIONS, New York, NY
April 2000 - September 2007
LEBHAR-FRIEDMAN INC, New York, NY
October 2007-December 2008 (freelanced for Lebhar until March 2009)
EDUCATION
State University of New York at New Paltz, N.Y. December 1998
B.A., Organizational Communication
Dean’s List, GPA 3.25
Berkeley College, White Plains, N.S.
December 1994
A.A.S., Office Systems Management
Dean’s List, Phi Theta Kappa
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